My BMW App

SilverGrey · 02-09-2022, 04:42 AM

So I just happened to have a look at the app this morning and saw that it said the car was unlocked and that the boot was open. I wasn’t to worried as the car is garaged, and I had actually been in the boot the day before looking for something.

So I went to close the boot and lock the car only to find that it was all closed and locked. I unlocked the car and locked it again and the app refreshed with the update time, but still says the boot is open and the car is unlocked.

I even started the car but it didn’t think the boot was open.

I’ve always found it to be very accurate. Are others seeing a similar thing?

xenon · 02-09-2022, 04:52 AM

Mines OK. Does it work if the car is outside the garage?

Dave_3 · 02-09-2022, 04:56 AM

My App shows the driver window open after I park it in my underground garage.

Which is correct as my window was open as I entered the garage and lost connectivity.

D.

SilverGrey · 02-09-2022, 05:05 AM

Quote:

Originally Posted by xenon

Mines OK. Does it work if the car is outside the garage?

I don’t know. I’ll have to give it a try. It’s never been an issue before.

paulockenden · 02-09-2022, 06:21 AM

All OK here.

For those that done know, the quickest way to force an update is to do a headlight flash.

SilverGrey · 02-09-2022, 07:12 AM

Quote:

Originally Posted by paulockenden

All OK here.

For those that done know, the quickest way to force an update is to do a headlight flash.

I didn’t know that. Is that actually genuine?

The app is updating recording the time time the car was last locked, but it’s telling the wrong information i.e. the boot is open and the car is unlocked.

paulockenden · 02-09-2022, 07:18 AM

Quote:

Originally Posted by SilverGrey

I didn’t know that. Is that actually genuine?

I know I post bolleaux sometimes, but that one is a genuine top-tip.

Flashing your lights establishes momentary contact with the car during which the latest data is exchanged. Then if you do a refresh (pull down in the app) it'll grab this new data from BMW's cloud servers.

P.

bmnut · 02-09-2022, 07:20 AM

Quote:

Originally Posted by paulockenden

I know I post bolleaux sometimes, but that one is a genuine top-tip.

Flashing your lights establishes momentary contact with the car during which the latest data is exchanged. Then if you do a refresh (pull down in the app) it'll grab this new data from BMW's cloud servers.

P.

You do yourself an injustice sir!

SilverGrey · 02-09-2022, 11:16 AM

Well, I drove the car out of the garage, got out and locked it. The app still said sit was unlocked with the boot open, although the actual car thought otherwise!

I even had the car running and then opened the boot which showed correctly on the dash. I wondered if the boot open/close sensor was playing up, but no, all fine.

Very strange.

willougs · 02-09-2022, 12:45 PM

Mine was a bit slow to update this evening. Normally it's pretty good and only has issues when I park underground or in big multi-stories. Said car was unlocked and sunroof open even though it wasn't. Seemed to sort itself out about 30 mins later, so wouldn't he surprised if there's issues server side.

Russ_M340i · 02-09-2022, 04:09 PM

Mines telling me my front right window is open. Just been out to check and it's definitely closed. Also telling me it's on 99% fuel level when it's actually on about 3/4 of a tank. Mines parked in the drive so not a signal issue

Ross_ · 02-10-2022, 07:45 AM

I checked my app recently as had a feeling I left the rear window down slightly when leaving the car, now on the train it suddenly popped in my mind to check on the app - correct, window open. Thought you'd be able to put it down or the 'lock car button' would replicate holding the lock key from the app considering you can turn the fans on & heating, nope.. pretty stupid oversight really.

So it'll just tell you but nothing you can do about it, ha.

SilverGrey · 02-10-2022, 08:00 AM

Quote:

Originally Posted by Ross_

I checked my app recently as had a feeling I left the rear window down slightly when leaving the car, now on the train it suddenly popped in my mind to check on the app - correct, window open. Thought you'd be able to put it down or the 'lock car button' would replicate holding the lock key from the app considering you can turn the fans on & heating, nope.. pretty stupid oversight really.

So it'll just tell you but nothing you can do about it, ha.

Yes, but it's probably wrong!

SilverGrey · 02-13-2022, 05:24 AM

Idrive reset fixed it!

Krabbypatty · 02-13-2022, 11:35 AM

This has happened to me before too.

In my case I didn't do an iDrive reset, seemed too much of a hassle, so what I did was remove it on the app and then add it back again and it did the trick.

Sonz330i · 02-17-2022, 02:19 PM

I had this initially too, I reset my app, deleting and reinstalling it and seems to work so far.

Docalan · 01-28-2024, 09:16 AM

Just bought a new ipad. Unable to sign in on mybmw app. Asking me to get a new password and add my vehicle. The app works fine on my iphone.what should i do.?

02-09-2022, 04:42 AM	#1
SilverGrey Lieutenant 126 Rep 416 Posts Drives: BMW 330i M Sport Join Date: Feb 2017 Location: Chestefield, England iTrader: (0)	My BMW App So I just happened to have a look at the app this morning and saw that it said the car was unlocked and that the boot was open. I wasn’t to worried as the car is garaged, and I had actually been in the boot the day before looking for something. So I went to close the boot and lock the car only to find that it was all closed and locked. I unlocked the car and locked it again and the app refreshed with the update time, but still says the boot is open and the car is unlocked. I even started the car but it didn’t think the boot was open. I’ve always found it to be very accurate. Are others seeing a similar thing? __________________ Current: G20 330i M Sport Previous BMW's: F36 420i Gran Coupe M Sport; Z4 Coupe 3.0si M Sport; E46 325i Sport coupe;
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02-09-2022, 04:52 AM	#2
xenon Major General 1397 Rep 8,083 Posts Drives: 2021 G21 330i M-Sport Join Date: Jun 2008 Location: Coventry iTrader: (0)	Mines OK. Does it work if the car is outside the garage? __________________ Ian Current: 2021 G21 330i M-Sport Previous: 2018 A6 Avant S-Line MMI+, 2014 F31 320d M-Sport, 2013 F10 520d M-Sport, 2011 F10 530d M-Sport, 2008 320i M-Sport Coupe, 2002 325i, 2001 318i valvetronic, 1998 318i, 1996 525i, 1990 Porsche 944S2
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02-09-2022, 04:56 AM	#3
Dave_3 Brigadier General 652 Rep 3,445 Posts Drives: G22 M440D Join Date: Oct 2006 Location: CH / SCO iTrader: (0) Garage List 1973 Escort RS2000 MK1 [10.00]	My App shows the driver window open after I park it in my underground garage. Which is correct as my window was open as I entered the garage and lost connectivity. D. __________________ Escort Mk1 RS2000 (2.1 2x44IDFS, BVH, Kent FR32, 5spd, 180 BHP) : M440D ¦ Previously : F32 435D : F32 430D M Sport sDrive, 335D E92 2006
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02-09-2022, 06:21 AM	#5
paulockenden Major 575 Rep 1,219 Posts Drives: 330e xDrive Touring Join Date: Oct 2020 Location: South Coast iTrader: (0)	All OK here. For those that done know, the quickest way to force an update is to do a headlight flash.
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02-09-2022, 11:16 AM	#9
SilverGrey Lieutenant 126 Rep 416 Posts Drives: BMW 330i M Sport Join Date: Feb 2017 Location: Chestefield, England iTrader: (0)	Well, I drove the car out of the garage, got out and locked it. The app still said sit was unlocked with the boot open, although the actual car thought otherwise! I even had the car running and then opened the boot which showed correctly on the dash. I wondered if the boot open/close sensor was playing up, but no, all fine. Very strange. __________________ Current: G20 330i M Sport Previous BMW's: F36 420i Gran Coupe M Sport; Z4 Coupe 3.0si M Sport; E46 325i Sport coupe;
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02-09-2022, 12:45 PM	#10
willougs Captain 267 Rep 861 Posts Drives: BMW 330e Join Date: Jan 2021 Location: Southampton iTrader: (0)	Mine was a bit slow to update this evening. Normally it's pretty good and only has issues when I park underground or in big multi-stories. Said car was unlocked and sunroof open even though it wasn't. Seemed to sort itself out about 30 mins later, so wouldn't he surprised if there's issues server side. __________________ '21 BMW 330e xDrive ///M Sport For cheaper charging, switch to Octopus Energy using this link and get £50 free credit
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02-09-2022, 04:09 PM	#11
Russ_M340i Russ_M340i 13 Rep 79 Posts Drives: Bmw m340i Join Date: Jul 2021 Location: England iTrader: (0)	Mines telling me my front right window is open. Just been out to check and it's definitely closed. Also telling me it's on 99% fuel level when it's actually on about 3/4 of a tank. Mines parked in the drive so not a signal issue
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02-10-2022, 07:45 AM	#12
Ross_ Private 16 Rep 71 Posts Drives: G21 Touring Join Date: May 2021 Location: UK iTrader: (0)	I checked my app recently as had a feeling I left the rear window down slightly when leaving the car, now on the train it suddenly popped in my mind to check on the app - correct, window open. Thought you'd be able to put it down or the 'lock car button' would replicate holding the lock key from the app considering you can turn the fans on & heating, nope.. pretty stupid oversight really. So it'll just tell you but nothing you can do about it, ha. Last edited by Ross_; 02-10-2022 at 07:55 AM..
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02-13-2022, 05:24 AM	#14
SilverGrey Lieutenant 126 Rep 416 Posts Drives: BMW 330i M Sport Join Date: Feb 2017 Location: Chestefield, England iTrader: (0)	Idrive reset fixed it!
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02-13-2022, 11:35 AM	#15
Krabbypatty Private First Class 81 Rep 173 Posts Drives: BMW M340i xDrive Join Date: Feb 2020 Location: London iTrader: (0) Garage List 2020 BMW M340i [10.00]	This has happened to me before too. In my case I didn't do an iDrive reset, seemed too much of a hassle, so what I did was remove it on the app and then add it back again and it did the trick.
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02-17-2022, 02:19 PM	#16
Sonz330i Enlisted Member 10 Rep 49 Posts Drives: Bmw330i Join Date: Aug 2020 Location: uk iTrader: (0)	I had this initially too, I reset my app, deleting and reinstalling it and seems to work so far.
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01-28-2024, 09:16 AM	#17
Docalan Enlisted Member 15 Rep 34 Posts Drives: Mercedes c450 Join Date: May 2019 Location: Nj iTrader: (0)	Just bought a new ipad. Unable to sign in on mybmw app. Asking me to get a new password and add my vehicle. The app works fine on my iphone.what should i do.?
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