06-09-2021, 06:55 AM | #1 |
Captain
268
Rep 863
Posts |
330e towing eye
Can I please trouble a few 330e owners to see if they were supplied a towing eye with their new car?
Mine wasnt, and reading the owners manual etc, I've no idea what I am supposed to do if the car breaks down and needs to be moved. Manual says it should be placed on a truck bed (fair enough), but how is that supposed to happen with no towing eye to drag it onto the truck with? Or am I missing something obvious? My dealer has said the towing eye is not supplied as its a hybrid and BMW suggest they shouldnt be towed. BMW Genius didnt know immediately but contacted a dealer in Sheffield who said it should be supplied. Before I chase my dealer once again to supply a towing eye, it would be good to see if I am a one-off. Thanks in advance.
__________________
'21 BMW 330e xDrive ///M Sport
For cheaper charging, switch to Octopus Energy using this link and get £50 free credit |
06-09-2021, 07:15 AM | #2 | |
Second Lieutenant
62
Rep 213
Posts |
Quote:
|
|
Appreciate
1
willougs268.00 |
06-09-2021, 07:18 AM | #3 |
Captain
268
Rep 863
Posts |
The manual (hardcopy and app) does have a load of information on the towing eye, and towing in general, but nothing seems hybrid specific. All the information I see appears pretty generic (regardless of model).
In my opinion, the documentation/owners manual is generally pretty poor. Very generic and vague. For example, in the towing other vehicles section it says "With Safe Share function: to remove a broken down vehicle from a dangerous area, it can be towed over a short distance..." Whats Safe Share function? No other mention of it in the manual that I can see.
__________________
'21 BMW 330e xDrive ///M Sport
For cheaper charging, switch to Octopus Energy using this link and get £50 free credit Last edited by willougs; 06-09-2021 at 07:55 AM.. |
Appreciate
0
|
06-09-2021, 07:57 AM | #5 |
Captain
268
Rep 863
Posts |
In the "Towing other vehicles" section.
Not sure why it has to mention max distances to tow when "towing other vehicles". Surely that depends on the vehicle being towed. Anyway, I'm sure owners manual issues would be a thread in itself...
__________________
'21 BMW 330e xDrive ///M Sport
For cheaper charging, switch to Octopus Energy using this link and get £50 free credit |
Appreciate
1
Axeman1561.50 |
06-09-2021, 10:13 AM | #9 |
Second Lieutenant
99
Rep 263
Posts
Drives: BMW G20 330e MSport Xdrive
Join Date: Sep 2020
Location: Cumbria, England
|
Wouldnt have a clue? Not sure what it is even after i read above?!?!
Surely if youre broken down you could be towed? Is it different with a hybrid?
__________________
JohnBoySAFC
BMW Msport 330e xdrive 2020 |
Appreciate
0
|
06-09-2021, 10:26 AM | #10 |
Second Lieutenant
47
Rep 257
Posts |
I think the safe share function is something to do with the digital key. But I'm not clear how that relates to towing, unless it means you need to leave the key card in the car while it's being towed.
|
Appreciate
0
|
06-09-2021, 10:39 AM | #11 | |
Captain
268
Rep 863
Posts |
Quote:
They've not responded to my requests for the process I need to follow if I break down and the car needs to be moved somewhere.
__________________
'21 BMW 330e xDrive ///M Sport
For cheaper charging, switch to Octopus Energy using this link and get £50 free credit Last edited by willougs; 06-09-2021 at 10:45 AM.. |
|
Appreciate
0
|
06-09-2021, 01:07 PM | #15 | |
Captain
268
Rep 863
Posts |
Quote:
Guessing for first 3 years it's BMW Breakdown Service suppliers problem, but after that? Can't see your local Green Flag having a towing eye to fit.
__________________
'21 BMW 330e xDrive ///M Sport
For cheaper charging, switch to Octopus Energy using this link and get £50 free credit |
|
Appreciate
0
|
06-10-2021, 02:46 AM | #16 |
Major General
1416
Rep 8,110
Posts |
They will have to use a spectacle lift which most recovery firm use anyway. Lots of other reasons such as an auto being stuck in Park or whatever. Really uncommon for recovery to straight-tow.
__________________
Ian
Current: 2021 G21 330i M-Sport Previous: 2018 A6 Avant S-Line MMI+, 2014 F31 320d M-Sport, 2013 F10 520d M-Sport, 2011 F10 530d M-Sport, 2008 320i M-Sport Coupe, 2002 325i, 2001 318i valvetronic, 1998 318i, 1996 525i, 1990 Porsche 944S2 |
Appreciate
0
|
06-10-2021, 03:13 AM | #17 | |
Captain
268
Rep 863
Posts |
Quote:
My Owners Manual says to only transport on truck bed, but not sure how I get it on the bed without a supplied towing eye.
__________________
'21 BMW 330e xDrive ///M Sport
For cheaper charging, switch to Octopus Energy using this link and get £50 free credit |
|
Appreciate
0
|
06-10-2021, 05:03 AM | #18 |
Major
586
Rep 1,234
Posts |
My owners manual app (which is suppose to be tailored to the vehicle) definitely says there should be towing eye and a screwdriver supplies, but as with others I only got the wheel nut.
|
Appreciate
0
|
06-10-2021, 08:14 AM | #19 |
Major General
1416
Rep 8,110
Posts |
It is - the second one - but it’s ok to tow by lifting rear wheels. Nevertheless your point is valid, how could you winch into a flatbed with no towing eye.
|
Appreciate
0
|
06-10-2021, 08:36 AM | #20 |
Second Lieutenant
62
Rep 213
Posts |
Can you tow xDrive cars by lifting rear wheels, just a thought.
I wouldn't be surprised if you broke down, pressed the emergency button for assistance and when the tow truck driver arrived, they blame you for losing the towing eye when they try and winch you on their truck. I would be back at the dealers to sort one out |
Appreciate
0
|
06-10-2021, 08:42 AM | #21 |
Captain
268
Rep 863
Posts |
I'm trying, but dealer is adament that one is not supplied because the car should not be towed. They however are unable to tell me what I need to do should it be immobilised and need to be moved.
I could buy one, but dont want to do damage to the car if that is indeed the case (as sure BMW would refuse any warrnaty work if they found out), and it's the principal really; if it should be supplied with one, they should supply it.
__________________
'21 BMW 330e xDrive ///M Sport
For cheaper charging, switch to Octopus Energy using this link and get £50 free credit |
Appreciate
0
|
06-10-2021, 09:09 AM | #22 |
Second Lieutenant
62
Rep 213
Posts |
I've got a very helpful adviser at Sytners and have just dropped him a note to follow up on my sport mode HUD issue which is due to be sorted in July, plus I asked if all G20's should come with a towing eye.
I'll let you know what he comes back with |
Appreciate
1
willougs268.00 |
Post Reply |
Bookmarks |
|
|