[Beemer5to3]

Anyone else having issues with this?

I've put in my VIN, and it's says go to BMW messages to put in a security code & I'll be damned if I can work it out.

Also I can't log into it on the car / add my driver profile. Just get the below error message. Has anyone experienced this with their car?

Any help welcome please!

[Beemer5to3]

These are the errors I'm getting trying to sign in on the car too.

[Soul_Glo]

Toggle the iDrive knob upward or swipe up to your messages. The code will be there. Codes expire within 2 hours so you may need to send a fresh one.

[Beemer5to3]

Originally Posted by Soul_Glo

Toggle the iDrive knob upward or swipe up to your messages. The code will be there. Codes expire within 2 hours so you may need to send a fresh one.

Tried that - nothing there at all.

Do you have to be logged in on the car too? It just won't let me do anything - can't log in on the car as it just comes up with an error message.

[Soul_Glo]

Originally Posted by Beemer5to3

Tried that - nothing there at all.

Do you have to be logged in on the car too? It just won't let me do anything - can't log in on the car as it just comes up with an error message.

Yes. Did you try logging in?

[Beemer5to3]

Originally Posted by Soul_Glo

Yes. Did you try logging in?

Yeah tried it - got an error message (I put a picture of it just further up the thread). It's got me baffled!

[Soul_Glo]

Originally Posted by Beemer5to3

Yeah tried it - got an error message (I put a picture of it just further up the thread). It's got me baffled!

You know what I found on mine. I had to painstakingly enter the user name and password. It took me a good few goes and a strong signal area. I had 4 network bars. It took a good few attempts. I think it's the BMW servers are sometimes temperamental.

[Beemer5to3]

Cheers for that. Maybe so - but I've tried 5 or 6 times today with no luck at all. Going to try and reset the idrive to factory settings and start again, otherwise I think it's going to have to go back to the dealer.

[danorman777]

Have you tried a different location just in case the data sim in the car has a poor connection there and no the 4 bars you have?

[Beemer5to3]

Originally Posted by danorman777

Have you tried a different location just in case the data sim in the car has a poor connection there and no the 4 bars you have?

Yeah, but only a couple of miles away. I had full signal both times on my phone though (EE 4G). I might try somewhere else tomorrow. Seems really odd though - worked really easily on my 5 series.

[themnmd]

Sorry may be a dumb question but is there any advantage to new app? Or is there a new app? My current one works fine

[Beemer5to3]

Originally Posted by themnmd

Sorry may be a dumb question but is there any advantage to new app? Or is there a new app? My current one works fine

Neither work for me - not sure what the differences are.

[Soul_Glo]

I think at this rate you're better off going into a dealership to ask them for help or calling bmw customer service to speak with a genius (aka pre-pubescent teenager who thinks he's made it in life but has 72 month lease).

[Beemer5to3]

Originally Posted by Soul_Glo

I think at this rate you're better off going into a dealership to ask them for help or calling bmw customer service to speak with a genius (aka pre-pubescent teenager who thinks he's made it in life but has 72 month lease).

Agreed - nothing seems to be working for me.

[blaz]

IIRC try and add a new vehicle to the phone app. It will tell you when to interact with the car

[Steadyslack]

Mine isn't working either : (
Says the code has been sent.....but I've never received it.

[Beemer5to3]

Originally Posted by Steadyslack

Mine isn't working either : (
Says the code has been sent.....but I've never received it.

Exactly the problem I had - took the dealer 3 days to rectify as the car wasn't communicating with the BMW server. Have a check to see if you've got all the software (mine was missing loads) - you'll know if you press the Com button - are things like BMW messages there?

[G20NZ]

Had the exact same issue with mine after the TCB was replaced, they needed to get head office to activate the connected drive subscription to the car or something