Spotify not loading

dvilla2156 · 06-17-2021, 11:29 PM

Hello,

Has anyone run into the problem of their Spotify not loading? It will stay on the loading screen but won't load. It happened one day but worked when I was leaving work. Today it didn't load again. Anyone know what to do?

JasonDot · 06-18-2021, 02:57 PM

It seems that Spotify and BMW have broken up.

https://community.spotify.com/t5/Oth...n/td-p/5009730

TheRetroGuy · 06-18-2021, 05:07 PM

I guess I'm confused. That thread is almost a year old, and I've been using the BMW app almost every day... are we talking about the same thing?

rico25 · 06-18-2021, 05:12 PM

Quote:

Originally Posted by dvilla2156

Hello,

Has anyone run into the problem of their Spotify not loading? It will stay on the loading screen but won't load. It happened one day but worked when I was leaving work. Today it didn't load again. Anyone know what to do?

Hey! I'm experiencing the same damn thing, just not loading from yesterday. Makes me so unhappy!! hopefully it might be updating or etc.

zordon · 06-18-2021, 09:36 PM

Quote:

Originally Posted by dvilla2156

Hello,

Has anyone run into the problem of their Spotify not loading? It will stay on the loading screen but won't load. It happened one day but worked when I was leaving work. Today it didn't load again. Anyone know what to do?

I had the same issue after the recent 03/2021 remote update.

I couple days later, there was an Android Auto updated and after that, Spotify started to work again.

niloch · 06-18-2021, 10:16 PM

I'm seeing the same thing right now... Hope it will sort itself out.

woody320 · 06-19-2021, 02:07 AM

I had 2 days when playlists would not load although the current selected playlist did play normally.

All working normally now.

Spotify still clearly stated as available on BMW uk website.

rico25 · 06-19-2021, 12:42 PM

All working back for me also.

Falsian · 06-19-2021, 08:38 PM

How'd you fix it because it's been 2 days and still nothing

rico25 · 06-20-2021, 12:50 PM

Quote:

Originally Posted by Falsian

How'd you fix it because it's been 2 days and still nothing

Actually it is still giving problems login, not signing again! Just not sure what's going on..

mar5 · 06-20-2021, 10:54 PM

Hi, first post here but the Spotify issue is frustrating. It does work for me using Android Auto but hangs on loading using the built-in app. This is disappointing as it was one of my favorite things I liked about iDrive. Stopped after the last update, 3/21 I think.

TriniJots · 06-21-2021, 08:56 AM

My Spotify app stopped working yesterday, it keeps saying loading. Is there a way to reset/restart the iDrive system to see if that works?

robertv · 06-22-2021, 11:57 AM

I called BMW as mine was stuck on the loading screen when I click Spotify ever since the update. They said its a bmw wide issue due to the update. They told me they’re working on so have no timetable.

JasonDot · 06-22-2021, 03:04 PM

Did y'all not read the link posted in the 2nd comment?

robertv · 06-22-2021, 03:30 PM

Quote:

Originally Posted by JasonDot

Did y'all not read the link posted in the 2nd comment?

That post is from last year. I just got my car 2 months ago and it came preloaded with Spotify. I believe all new cars did. There was a remote update last week that has caused issues with Spotify and other Idrive 7 features.

dvilla2156 · 06-24-2021, 11:39 PM

Randomly started working now. Not sure why though never received an update or anything.

Andrew54 · 02-23-2023, 09:42 PM

I assume yall have found the i-drive frozen spotify app (endless loading) issue solution by now (so ignore the rest)!

But just posting here today, because this was the Google search thread that came up for me on my first experience w/ it in my car, so I joined this Bimmercode site to post for anyone new that deals with it. BMW Tech support didn’t even know how to arrive at the solution until I final suggested what worked 45 min later… SOLUTION: Go to your driver profile (where you have an icon in the top right of main screen), move to the guest (or other) driver profile (where you’ll probably see Spotify app is unfrozen and where you’ll be free to “scan QR”/manual login just fine), then you need to delete your personal driver profile while on guest, then go through the steps of re-adding your driver profile (will ask for either login confirm through the MyBMW app (a QR scan) or manual login…but it will walk you through all the steps from there). Then you should be good to go!

(No more frozen spotify app that you can’t reset or logout of, and you can finally once again scroll through all your playlist songs on heads up display like it’s 2015 again).
*Don’t waste all the time in the world like I did, trying to delete your device, delete spotify, remove bmw access from spotify, etc. etc. etc.
Try that first ^^^^

Rock on! -Andrew

Mark1Webb · 04-22-2023, 07:00 AM

Quote:

Originally Posted by Andrew54

I assume yall have found the i-drive frozen spotify app (endless loading) issue solution by now (so ignore the rest)!

But just posting here today, because this was the Google search thread that came up for me on my first experience w/ it in my car, so I joined this Bimmercode site to post for anyone new that deals with it. BMW Tech support didn’t even know how to arrive at the solution until I final suggested what worked 45 min later… SOLUTION: Go to your driver profile (where you have an icon in the top right of main screen), move to the guest (or other) driver profile (where you’ll probably see Spotify app is unfrozen and where you’ll be free to “scan QR”/manual login just fine), then you need to delete your personal driver profile while on guest, then go through the steps of re-adding your driver profile (will ask for either login confirm through the MyBMW app (a QR scan) or manual login…but it will walk you through all the steps from there). Then you should be good to go!

(No more frozen spotify app that you can’t reset or logout of, and you can finally once again scroll through all your playlist songs on heads up display like it’s 2015 again).
*Don’t waste all the time in the world like I did, trying to delete your device, delete spotify, remove bmw access from spotify, etc. etc. etc.
Try that first ^^^^

Rock on! -Andrew

What an absolute hero Andrew54 is. I've been fed up with this loading lark for 3 months, BMW couldn't fix it but this solution worked straight away. Well Done.

Eljefe25 · 04-22-2023, 05:31 PM

I have the issue that Idrive app Spotify will just not play any songs. It seems to happen if I skip a couple songs. It will just not play anymore. It will skip to another song but again the song will not load/play.

Starting to get annoyed by it.

06-17-2021, 11:29 PM	#1
dvilla2156 New Member 5 Rep 23 Posts Drives: Acura TL Join Date: Feb 2021 Location: California iTrader: (0)	Spotify not loading Hello, Has anyone run into the problem of their Spotify not loading? It will stay on the loading screen but won't load. It happened one day but worked when I was leaving work. Today it didn't load again. Anyone know what to do?
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06-18-2021, 02:57 PM	#2
JasonDot Second Lieutenant 581 Rep 285 Posts Drives: M4, X3 and 330e Join Date: Jul 2020 Location: San Diego iTrader: (0)	It seems that Spotify and BMW have broken up. https://community.spotify.com/t5/Oth...n/td-p/5009730 __________________ Digital license plates are better...
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06-18-2021, 05:07 PM	#3
TheRetroGuy Second Lieutenant 148 Rep 265 Posts Drives: 2020 330i xDrive mSport Join Date: Jan 2020 Location: East Coast iTrader: (0)	I guess I'm confused. That thread is almost a year old, and I've been using the BMW app almost every day... are we talking about the same thing?
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06-18-2021, 10:16 PM	#6
niloch New Member 2 Rep 16 Posts Drives: Deposit on BMW 330e Join Date: Jun 2021 Location: San Jose, CA iTrader: (0)	I'm seeing the same thing right now... Hope it will sort itself out.
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06-19-2021, 02:07 AM	#7
woody320 Second Lieutenant 117 Rep 286 Posts Drives: G20 330e M Sport Join Date: Jun 2013 Location: UK iTrader: (0)	I had 2 days when playlists would not load although the current selected playlist did play normally. All working normally now. Spotify still clearly stated as available on BMW uk website.
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06-19-2021, 12:42 PM	#8
rico25 Private First Class 37 Rep 166 Posts Drives: #G20 Join Date: Jan 2021 Location: Canada iTrader: (0)	All working back for me also.
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06-19-2021, 08:38 PM	#9
Falsian Registered 0 Rep 2 Posts Drives: BMW 330i Join Date: Jan 2021 Location: Florida iTrader: (0)	How'd you fix it because it's been 2 days and still nothing
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06-20-2021, 10:54 PM	#11
mar5 Registered 0 Rep 1 Posts Drives: G20 330i MSport Join Date: Jun 2021 Location: AZ iTrader: (0)	Hi, first post here but the Spotify issue is frustrating. It does work for me using Android Auto but hangs on loading using the built-in app. This is disappointing as it was one of my favorite things I liked about iDrive. Stopped after the last update, 3/21 I think.
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06-21-2021, 08:56 AM	#12
TriniJots Driver 102 Rep 659 Posts Drives: 2021 M340i Join Date: Feb 2010 Location: South Florida iTrader: (3)	My Spotify app stopped working yesterday, it keeps saying loading. Is there a way to reset/restart the iDrive system to see if that works? __________________ 2009 E92 335i 2012 E92 335is 2015 F30 435i 2018 CLA250 2021 G20 M340i (current)
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06-22-2021, 11:57 AM	#13
robertv Enlisted Member 1 Rep 36 Posts Drives: 2021 M340i Join Date: Nov 2018 Location: Los Angeles, CA iTrader: (0)	I called BMW as mine was stuck on the loading screen when I click Spotify ever since the update. They said its a bmw wide issue due to the update. They told me they’re working on so have no timetable.
	Appreciate 0 Quote

06-22-2021, 03:04 PM	#14
JasonDot Second Lieutenant 581 Rep 285 Posts Drives: M4, X3 and 330e Join Date: Jul 2020 Location: San Diego iTrader: (0)	Did y'all not read the link posted in the 2nd comment? __________________ Digital license plates are better...
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06-24-2021, 11:39 PM	#16
dvilla2156 New Member 5 Rep 23 Posts Drives: Acura TL Join Date: Feb 2021 Location: California iTrader: (0)	Randomly started working now. Not sure why though never received an update or anything.
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02-23-2023, 09:42 PM	#17
Andrew54 Registered 3 Rep 1 Posts Drives: 2020 BMW M340i Join Date: Feb 2023 Location: Atlanta iTrader: (0)	Frozen Spotify App (in i-drive, stuck on loading) I assume yall have found the i-drive frozen spotify app (endless loading) issue solution by now (so ignore the rest)! But just posting here today, because this was the Google search thread that came up for me on my first experience w/ it in my car, so I joined this Bimmercode site to post for anyone new that deals with it. BMW Tech support didn’t even know how to arrive at the solution until I final suggested what worked 45 min later… SOLUTION: Go to your driver profile (where you have an icon in the top right of main screen), move to the guest (or other) driver profile (where you’ll probably see Spotify app is unfrozen and where you’ll be free to “scan QR”/manual login just fine), then you need to delete your personal driver profile while on guest, then go through the steps of re-adding your driver profile (will ask for either login confirm through the MyBMW app (a QR scan) or manual login…but it will walk you through all the steps from there). Then you should be good to go! (No more frozen spotify app that you can’t reset or logout of, and you can finally once again scroll through all your playlist songs on heads up display like it’s 2015 again). *Don’t waste all the time in the world like I did, trying to delete your device, delete spotify, remove bmw access from spotify, etc. etc. etc. Try that first ^^^^ Rock on! -Andrew
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04-22-2023, 05:31 PM	#19
Eljefe25 Private First Class 95 Rep 143 Posts Drives: 2023 330i xdrive Join Date: Dec 2022 Location: NorthEast iTrader: (0)	I have the issue that Idrive app Spotify will just not play any songs. It seems to happen if I skip a couple songs. It will just not play anymore. It will skip to another song but again the song will not load/play. Starting to get annoyed by it.
	Appreciate 0 Quote