12-04-2020, 01:28 AM | #1 |
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Connected Store Purchase
Ive purchased the high beam / auto dimming option, as I think it will be a worth while addition to the car.
Everything went through OK, it showing in my connected app that its there, but i was expecting to see some sort of message in the car this morning asking me to accept / verify it? Cant see anything at all? Anyone else had a similar thing and know if there is a way of finding it? I tried to press the AUTO button on the light stick and it says its possible (or words to that affect, cant remember exactly what it said) Anyone give me some pointers??
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JohnBoySAFC
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12-04-2020, 02:10 AM | #2 |
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You need to wait for it to do an update which will pop up on the main screen. Mine took just under 24 hours to appear once my 330e was fully charged and had been parked up overnight. HTH
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12-04-2020, 02:12 AM | #3 | |
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It was yesterday evening so I'll see tomorrow morning that's should give it enough time Appreciate the help!!
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12-04-2020, 04:26 AM | #4 |
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I’ve been waiting for over a month for my car to activate the software update it installed, so don’t hold your breath
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12-04-2020, 05:27 AM | #5 | |
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Maybe worth a try.
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12-04-2020, 07:26 AM | #6 |
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thanks im charging battery fully each night
But ill wait to see if anything appears over the weekend Theyre quick to take the money lol !!
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12-04-2020, 08:50 AM | #7 |
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I purchased BMW Music last Friday and received confirmation of purchase and confirmation of activation almost immediately but no actual BMW Music in my iDrive.
The following day I received the invoice but still no BMW Music. 4 calls to customer services, 3 emails to Connected Drive services (all unanswered) and a week further down the line still no BMW Music. Sent another email asking for a full credit for my purchase and if I get no response I’ll contact my bank to recall the funds. Have to admit, the jury is still out on BMW’s all round service. |
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12-04-2020, 08:57 AM | #8 | |
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A lot of stories of shoddy customer service from start to finish Hopefully I'm not one of the poor statistics and my notification appears over the weekend I'll start emailing and calling next week if nothing transpires
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12-04-2020, 09:48 AM | #9 |
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I purchased the HBA and the only indication I got was 2 days later after a drive, when the screen then said it was ready to install. That then installed relatively quickly as I sat there. I've since used it a couple of times, and it seems very good. More reacive than expected and I dont feel lile I'm blinding other drivers.
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12-04-2020, 10:01 AM | #10 | |
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12-04-2020, 10:58 AM | #11 | ||
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Current BMW: i4M50 (G26, 2023)
Previous BMWs: 330e Touring xDrive (G21, 2021), 330e (G20, 2019), 530e (G30, 2018). |
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12-04-2020, 12:16 PM | #12 | |||
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Won't probably try til Monday morning But sorted
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12-04-2020, 01:46 PM | #13 | |
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They must of read my rant......... it’s just popped up on my iDrive now.
Happy to have BMW Music back but customer service is still dog shit. Quote:
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12-05-2020, 12:46 AM | #14 | ||
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