[Thethinkingbear]

Unfortunately, my G20 was hit by a rock and had a huge crack in windshield. Insurance approved OEM glass. I guess there is no generic for this new model anyways.

I took it to a national chain autoglass store. After the replacement was done, I noticed they had torn the fabric on the A-pillar cover, probably happened when they used sharps to detach to old windshield. It is more obvious by eye than on the photo, due to the lack of contrast. They said they would order a new cover and replace it for me. I wonder whether that would require detaching the windshield again or just simply pull-off and click-on the cover?

Also, is there any chance they might have messed up the airbag under the cover?



Thanks!!!

Terrible experience. Wish I had done it at a dealership. But the only dealership that still does this type of job is not a "registered glass shop", which is a requirement by state law if going through insurance.

[mzdial]

Originally Posted by Thethinkingbear

Unfortunately, my G20 was hit by a rock and had a huge crack in windshield. Insurance approved OEM glass. I guess there is no generic for this new model anyways.

I took it to a national chain autoglass store. After the replacement was done, I noticed they had torn the fabric on the A-pillar cover, probably happened when they used sharps to detach to old windshield. It is more obvious by eye than on the photo, due to the lack of contrast. They said they would order a new cover and replace it for me. I wonder whether that would require detaching the windshield again or just simply pull-off and click-on the cover?

Also, is there any chance they might have messed up the airbag under the cover?



Thanks!!!

Terrible experience. Wish I had done it at a dealership. But the only dealership that still does this type of job is not a "registered glass shop", which is a requirement by state law if going through insurance.

How did you get a windshield? I've been trying since the middle of June. Now they are telling me possibly late September (as of yesterday!)

[Thethinkingbear]

Originally Posted by mzdial

How did you get a windshield? I've been trying since the middle of June. Now they are telling me possibly late September (as of yesterday!)

The glass shop ordered through dealership and it came from Germany.

[mzdial]

Originally Posted by Thethinkingbear

The glass shop ordered through dealership and it came from Germany.

I know. I've been waiting on one from Germany since June. I keep having the date pushed back. Frustrating.

[Thethinkingbear]

Originally Posted by mzdial

I know. I've been waiting on one from Germany since June. I keep having the date pushed back. Frustrating.

I see. It did take them several times to get the correct part. That's the other frustration i had.

What happened to your windshield?

[GTPR]

How much did they charge the insurance?

[upsidedownfunnel]

Originally Posted by mzdial

I know. I've been waiting on one from Germany since June. I keep having the date pushed back. Frustrating.

You might have a specific option (or lack thereof) which has lower stock numbers.

[Emmaq44]

Originally Posted by mzdial

I know. I've been waiting on one from Germany since June. I keep having the date pushed back. Frustrating.

Ugh I feel this. Had to get my windshield replaced back in May. Part kept getting back ordered and delayed from Germany. Finally got it replaced in July...why are the 2019 330i windshields so scarce??

[mzdial]

Originally Posted by Thethinkingbear

I see. It did take them several times to get the correct part. That's the other frustration i had.

What happened to your windshield?

Typical rock being thrown by a semitrailer. I had less than 900 miles on the car and had only really driven it three weeks.

I had gotten a call on Tuesday (when I had responded to your message) saying late September, only to get a phone call this morning telling me that the windshield was in from the dealer. Not exactly sure how it went from an additional month and a half to being in, but I'll take it.

I have HUD and whatever cameras, so I don't know if that complicated (I'm guessing there are a couple different part numbers for the windshield.)

[Thethinkingbear]

Originally Posted by mzdial

Typical rock being thrown by a semitrailer. I had less than 900 miles on the car and had only really driven it three weeks.

I had gotten a call on Tuesday (when I had responded to your message) saying late September, only to get a phone call this morning telling me that the windshield was in from the dealer. Not exactly sure how it went from an additional month and a half to being in, but I'll take it.

I have HUD and whatever cameras, so I don't know if that complicated (I'm guessing there are a couple different part numbers for the windshield.)

Same here. I found out the crack less than a month after I got my car.
Mine doesn't have HUD. That might be why it took longer for you.

[Thethinkingbear]

Originally Posted by gojuhan

How much did they charge the insurance?

600, that's what i saw on the paper, plus 100 deductible.

[claykin]

A pillar trim replacement is easy and doesn't impact anything. One screw and a trim removal tool. Done.

[Thethinkingbear]

Originally Posted by claykin

A pillar trim replacement is easy and doesn't impact anything. One screw and a trim removal tool. Done.

Thanks. But it doesn't look like the G20 A pillar has a screw

[golf_234]

Embarrassing that they would pass of that work as ok. But at least they are making it right. As said, A-Pillar replacement is no big deal, very easy and unintrusive.

[golf_234]

Originally Posted by Thethinkingbear

Thanks. But it doesn't look like the G20 A pillar has a screw

Usually it is some kind of snap in clip, this is from another chassis, but most work in a similar manner, not sure how it is on the G20

[claykin]

Originally Posted by Thethinkingbear

Thanks. But it doesn't look like the G20 A pillar has a screw

https://www.realoem.com/bmw/enUS/sho...diagId=51_A330

[530iDriver]

Live it alone.

[golf_234]

Originally Posted by 530iDriver

Live it alone.

Live it alone? Is this english?


Also, terrible advice. They totally botched the job and tore into his A-Pillar, and you are saying to leave it? No.

[530iDriver]

Originally Posted by golf_234

Live it alone? Is this english?


Also, terrible advice. They totally botched the job and tore into his A-Pillar, and you are saying to leave it? No.

Pick your battles wisely my friend... Sometimes the fix could be worse than leaving it as is but carry on..

[MmmmmM2]

Originally Posted by 530iDriver

Pick your battles wisely my friend... Sometimes the fix could be worse than leaving it as is but carry on..

That's actually a good point. I actually dread taking my car to the dealership for my included service. When I had my 335i the dealership scratched my roof (which they did fix) and tore up my center console (which they also fixed). The only person I feel comfortable with my car is myself.

[Thethinkingbear]

Originally Posted by 530iDriver

Pick your battles wisely my friend... Sometimes the fix could be worse than leaving it as is but carry on..

Kind of agree. They scratched my roof as well.... which i didn't mention in my original post.
They haven't given me a resolution yet, waiting for their “manager's response" to the incidents. I actually trust dealership more. If they offer me to fix those at a random body shop, i wouldn't trust.

[carlr]

Just to confirm as it was asked by the OP, no there is no airbag behind the a-pillar trim. There is only a mounting point but that is way up the pillar, roughly where the airbag badge is located on the panel. The actual airbag is behind the roof liner leading up from the a-pillar sitting on top of the window.