Bimmerpost
3
/
4 Series
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Local Forums AUSTRALIA Connected Drive Remote Services

Post Reply
 
Thread Tools Search this Thread
      06-15-2019, 07:17 PM   #23
achk
Second Lieutenant
Australia
133
Rep
259
Posts

Drives: BMW U11 iX1 Xdrive 30
Join Date: Mar 2019
Location: Melbourne

iTrader: (0)

Quote:
Originally Posted by NoSUV4Me View Post
Hmm thanks achk.
Does your app say "continuous transmission"?
I think someone previously mentioned their app data was only updating after a journey. My understanding is that it's supposed to push data each time you use the app - where is your car, is it locked etc etc - rather than be activity or action-dependent. Otherwise defeats the purpose??
Yes mine says continuous connection. It seems to push info to the server whenever a remote function is carried out through the app. Also when the car is unlocked or locked with the key/comfort access.
Appreciate 0
      06-19-2019, 05:23 AM   #24
Leo1210
Registered
2
Rep
4
Posts

Drives: 2019 330i G20
Join Date: Jun 2019
Location: Brisbane

iTrader: (0)

Took delivery of 330i in late May. Great car in every other aspect but Connected Drive has not worked at all. I have no traffic info or anything at all. Dead as a door nail.

Has been back to the dealer for 2 days but as others have said the fault is blamed on "Germany" and they have no ETA.

My old 2016 420d Connected Drive never failed and was brilliant. I'm pretty patient but getting quite annoyed.

Has anyone had the issues fixed?
Appreciate 0
      06-20-2019, 04:13 AM   #25
Ants39
Enlisted Member
6
Rep
38
Posts

Drives: 2019 G20 330I M-Sport
Join Date: Aug 2015
Location: Melbourne, Australia

iTrader: (0)

Quote:
Originally Posted by Leo1210 View Post
Took delivery of 330i in late May. Great car in every other aspect but Connected Drive has not worked at all. I have no traffic info or anything at all. Dead as a door nail.

Has been back to the dealer for 2 days but as others have said the fault is blamed on "Germany" and they have no ETA.

My old 2016 420d Connected Drive never failed and was brilliant. I'm pretty patient but getting quite annoyed.

Has anyone had the issues fixed?
I've noticed now my rtti is not accurate at all and defaults to south Melbourne no matter where I am.

Also cannot get the remote ventilation to work from the app just fails every time.
Appreciate 0
      06-20-2019, 05:47 AM   #26
NoSUV4Me
First Lieutenant
NoSUV4Me's Avatar
59
Rep
386
Posts

Drives: G20 330i M Sport
Join Date: May 2019
Location: Victoria, Australia

iTrader: (0)

the remote app finally got working
For FIVE WHOLE MINUTES
After spending 8 hrs in the workshop.
then it stopped working.

Supposedly it is a problem with the car's receiving/transmission unit that causes delays, which in turn results in commands timing out.
But clearly still not fixed.
Appreciate 0
      06-20-2019, 09:32 AM   #27
digitallust
Lieutenant
digitallust's Avatar
Australia
97
Rep
473
Posts

Drives: 2019 G20 BMW 330i M-Sport
Join Date: Sep 2012
Location: Perth

iTrader: (0)

Does the app remote start the engine? I was told in my previous F30 that the ADR didn’t allow it in Australia back then. I’ve just come from a Range Rover and that had remote start via the app and Apple Watch,
It was the only redeemable feature I liked
Lol
Appreciate 0
      06-20-2019, 03:44 PM   #28
achk
Second Lieutenant
Australia
133
Rep
259
Posts

Drives: BMW U11 iX1 Xdrive 30
Join Date: Mar 2019
Location: Melbourne

iTrader: (0)

Quote:
Originally Posted by digitallust View Post
Does the app remote start the engine? I was told in my previous F30 that the ADR didn’t allow it in Australia back then. I’ve just come from a Range Rover and that had remote start via the app and Apple Watch,
It was the only redeemable feature I liked
Lol
No remote start in Australia 🙁
Appreciate 0
      06-20-2019, 05:25 PM   #29
NoSUV4Me
First Lieutenant
NoSUV4Me's Avatar
59
Rep
386
Posts

Drives: G20 330i M Sport
Join Date: May 2019
Location: Victoria, Australia

iTrader: (0)

Doesn't the g30 5 series have remote start? Thought that whole gimmick was being able to start the car using the massive display key and move the car out of tight spaces whilst you stand and watch it do its thing.
In Australia.
Appreciate 0
      06-21-2019, 05:46 AM   #30
NoSUV4Me
First Lieutenant
NoSUV4Me's Avatar
59
Rep
386
Posts

Drives: G20 330i M Sport
Join Date: May 2019
Location: Victoria, Australia

iTrader: (0)

Quote:
Originally Posted by achk View Post
Quote:
Originally Posted by NoSUV4Me View Post
Hmm thanks achk.
Does your app say "continuous transmission"?
I think someone previously mentioned their app data was only updating after a journey. My understanding is that it's supposed to push data each time you use the app - where is your car, is it locked etc etc - rather than be activity or action-dependent. Otherwise defeats the purpose??
Yes mine says continuous connection. It seems to push info to the server whenever a remote function is carried out through the app. Also when the car is unlocked or locked with the key/comfort access.
Mm maybe I didn't explain well enough;
Let's say the car is parked in the downstairs carpark all day. lock it at 0900. Go to work. Without going near the car or using any remote functions, shouldnt I still get an update every time I flick open the app of where the car is, that it's still locked etc?
Appreciate 0
      06-21-2019, 06:40 PM   #31
achk
Second Lieutenant
Australia
133
Rep
259
Posts

Drives: BMW U11 iX1 Xdrive 30
Join Date: Mar 2019
Location: Melbourne

iTrader: (0)

Quote:
Originally Posted by NoSUV4Me View Post
Quote:
Originally Posted by achk View Post
Quote:
Originally Posted by NoSUV4Me View Post
Hmm thanks achk.
Does your app say "continuous transmission"?
I think someone previously mentioned their app data was only updating after a journey. My understanding is that it's supposed to push data each time you use the app - where is your car, is it locked etc etc - rather than be activity or action-dependent. Otherwise defeats the purpose??
Yes mine says continuous connection. It seems to push info to the server whenever a remote function is carried out through the app. Also when the car is unlocked or locked with the key/comfort access.
Mm maybe I didn't explain well enough;
Let's say the car is parked in the downstairs carpark all day. lock it at 0900. Go to work. Without going near the car or using any remote functions, shouldnt I still get an update every time I flick open the app of where the car is, that it's still locked etc?
It seems to only update when something has been "done" to the car. I suppose if your car remained parked and undriven, then the status shouldn't change.

All one need to do is activate the lock function with the app and then the car will update.
Appreciate 0
      06-22-2019, 04:56 AM   #32
digitallust
Lieutenant
digitallust's Avatar
Australia
97
Rep
473
Posts

Drives: 2019 G20 BMW 330i M-Sport
Join Date: Sep 2012
Location: Perth

iTrader: (0)

Picked up my G20 this morning, loving it. It’s been storming most of the day so haven’t been driving it much, tried to set up connect drive but doesn’t send code to car, appears there is no data services at all. Not for sat nav, any online Services ... been playing around with it for hours but to no avail every time I press or try says no data service available,
Is it meant to take a while to activate or should it have been done prior to delivery
Appreciate 0
      06-22-2019, 06:06 AM   #33
NoSUV4Me
First Lieutenant
NoSUV4Me's Avatar
59
Rep
386
Posts

Drives: G20 330i M Sport
Join Date: May 2019
Location: Victoria, Australia

iTrader: (0)

Quote:
Originally Posted by digitallust View Post
Picked up my G20 this morning, loving it. It's been storming most of the day so haven't been driving it much, tried to set up connect drive but doesn't send code to car, appears there is no data services at all. Not for sat nav, any online Services ... been playing around with it for hours but to no avail every time I press or try says no data service available,
Is it meant to take a while to activate or should it have been done prior to delivery
Congrats! What colour?
Maybe give it 24hrs. Dealer should have applied on your behalf to activate the connected drive services prior to delivery (and u sign the authorisation retrospectively)
Appreciate 0
      06-22-2019, 07:41 PM   #34
Brett240
Private
Brett240's Avatar
39
Rep
74
Posts

Drives: G20 330i
Join Date: May 2019
Location: Australia

iTrader: (0)

Quote:
Originally Posted by digitallust View Post
tried to set up connect drive but doesn’t send code to car,

make sure you create a driver profile first, so it knows its you based on the key.

all the adjustments and settings you do with connect drive will be bound to the key
Appreciate 0
      06-22-2019, 07:42 PM   #35
Brett240
Private
Brett240's Avatar
39
Rep
74
Posts

Drives: G20 330i
Join Date: May 2019
Location: Australia

iTrader: (0)

Quote:
Originally Posted by digitallust View Post
Does the app remote start the engine? I was told in my previous F30 that the ADR didn’t allow it in Australia back then
holden commodores have had remote start since 2013.

from what i can tell, remote start is a no no in Germany, so they never bothered putting it in for international markets.
Appreciate 0
      06-22-2019, 07:50 PM   #36
digitallust
Lieutenant
digitallust's Avatar
Australia
97
Rep
473
Posts

Drives: 2019 G20 BMW 330i M-Sport
Join Date: Sep 2012
Location: Perth

iTrader: (0)

Quote:
Originally Posted by Brett240 View Post
holden commodores have had remote start since 2013.

from what i can tell, remote start is a no no in Germany, so they never bothered putting it in for international markets.
I heard that as well but I’m pretty sure the US market has remote start.
__________________
__________________________________________________
On Order - 2022 BMW i4 eDrive40 M Sport Mineral White, Fully Optioned
Current - 2019 BMW G20 330i M Sport Alpine White
Retired - 2018 - Range Rover Velar SE D240
Retired - 2015 - Mercedes Benz C250d AMG Line W205
Appreciate 0
      06-22-2019, 07:59 PM   #37
digitallust
Lieutenant
digitallust's Avatar
Australia
97
Rep
473
Posts

Drives: 2019 G20 BMW 330i M-Sport
Join Date: Sep 2012
Location: Perth

iTrader: (0)

Quote:
Originally Posted by Brett240 View Post
make sure you create a driver profile first, so it knows its you based on the key.

all the adjustments and settings you do with connect drive will be bound to the key
Yeah mate, tried all of that, when I try and set up a key profile and enter my details and submit it in idrive I keep receiving the same error. “No Data service available” or “Data currently can not be transmitted”
Frustrating because even when I say Hey BMW , she responds but says is offline. There’s no access to anything internet based in idrive.

I even pressed the SOS button this morning to see if it would work and no data service active.

It must of been active at one point because earlier in the week I was playing around with my vin and the app before delivery and there was the activation code from days ago sitting in BMW messages but yesterday since delivery nothing has been active .

I did a reset of idrive in the settings but all that appears to
Have done is made the BMW Messages screen vanish.
__________________
__________________________________________________
On Order - 2022 BMW i4 eDrive40 M Sport Mineral White, Fully Optioned
Current - 2019 BMW G20 330i M Sport Alpine White
Retired - 2018 - Range Rover Velar SE D240
Retired - 2015 - Mercedes Benz C250d AMG Line W205
Appreciate 0
      06-22-2019, 08:15 PM   #38
CyclingBroStyle
Second Lieutenant
CyclingBroStyle's Avatar
United_States
232
Rep
241
Posts

Drives: '19 330i xDrive M Sport
Join Date: Sep 2014
Location: Washington, D.C.

iTrader: (0)

Garage List
Quote:
Originally Posted by achk View Post
The car was at the dealership for about 5 hours. The service advisor described something about the car hooked up to some online diagnostic equipment. The only thing I've noticed is under previous mobile devices, there's a new MAC address there as well as the wife's and my phone. I assume that's the diagnostic equipment they connected to the car via Bluetooth.

Software version is still 3/2019.45. I read here that some have upgraded to 3/2019.48 in the US.

I can report now that I can now lock/unlock/start ventilation etc using the remote app MOST of the time. It has gone from intermittently working to intermittently failing. Remote 3D view crashes the app or just not working saying no data connection. Able to send destinations to car via app and also favourites destinations are successfully synced. For me, it's the novelty of a connected app as I don't really see it being particularly useful in a few weeks time.

Bluetooth streaming is very solid. I use Spotify mostly and usually quickly choose my playlists with my Apple Watch when it's safe to do so. CarPlay is working fine mostly but seems to be problematic when trying to use various Idrive function at the same time (Idrive navigation, voice assistance etc).

I've also updated the map via USB. The car was shipped with 2018 map so when I checked on the connected drive portal on the computer, there's a 2019.1 map available. The installation was very straightforward.
03/2019.48 for me
Attached Images
 
__________________
Current: MY2019 330i xDrive M-Sport w/Lasers - Portimao Blue
Previous: MY2013 328i xDrive Sport Line - Sapphire Black | MY2016 428i xDrive M-Sport - Mineral Grey
BMW CCA #522637 use me as a referral for BMW CCA
Appreciate 0
      06-22-2019, 11:03 PM   #39
digitallust
Lieutenant
digitallust's Avatar
Australia
97
Rep
473
Posts

Drives: 2019 G20 BMW 330i M-Sport
Join Date: Sep 2012
Location: Perth

iTrader: (0)

Quote:
Originally Posted by CyclingBroStyle View Post
03/2019.48 for me
I’m on .45 and doesn’t update so I’m not sure whether that’s my connectivity issue or the updates aren’t working in Australia.
Any one else in Aus had the updates work? What version are you running ?
__________________
__________________________________________________
On Order - 2022 BMW i4 eDrive40 M Sport Mineral White, Fully Optioned
Current - 2019 BMW G20 330i M Sport Alpine White
Retired - 2018 - Range Rover Velar SE D240
Retired - 2015 - Mercedes Benz C250d AMG Line W205
Appreciate 0
      06-23-2019, 02:09 PM   #40
CyclingBroStyle
Second Lieutenant
CyclingBroStyle's Avatar
United_States
232
Rep
241
Posts

Drives: '19 330i xDrive M Sport
Join Date: Sep 2014
Location: Washington, D.C.

iTrader: (0)

Garage List
Quote:
Originally Posted by digitallust View Post
Quote:
Originally Posted by CyclingBroStyle View Post
03/2019.48 for me
I’m on .45 and doesn’t update so I’m not sure whether that’s my connectivity issue or the updates aren’t working in Australia.
Any one else in Aus had the updates work? What version are you running ?
So long story short, I had to have the dealership reprogram the entire car (Digital Cockpit, iDrive7, etc.) that's how come my SW version is 03/2019.48. Perhaps your local service department can update it? It's takes a few hrs to reprogram the entire car.

As for ConnectedDrive App Not updating see the following thread for more info...its an ongoing issue: https://g20.bimmerpost.com/forums/sh....php?t=1622749
__________________
Current: MY2019 330i xDrive M-Sport w/Lasers - Portimao Blue
Previous: MY2013 328i xDrive Sport Line - Sapphire Black | MY2016 428i xDrive M-Sport - Mineral Grey
BMW CCA #522637 use me as a referral for BMW CCA

Last edited by CyclingBroStyle; 06-23-2019 at 02:15 PM.. Reason: edited to add Link to ConnectedDrive thread, second edit was to add edit reason because I forgot the first time
Appreciate 0
      06-29-2019, 11:10 PM   #41
NoSUV4Me
First Lieutenant
NoSUV4Me's Avatar
59
Rep
386
Posts

Drives: G20 330i M Sport
Join Date: May 2019
Location: Victoria, Australia

iTrader: (0)

As of this morning Remote app can lock
But nothing more.
Can't unlock or flash or 3D or breathe.
But it's a start!
At delivery nothing on the app was working.
11/2018.75
Not goin to update anything as yet.
Appreciate 0
      07-02-2019, 05:56 AM   #42
digitallust
Lieutenant
digitallust's Avatar
Australia
97
Rep
473
Posts

Drives: 2019 G20 BMW 330i M-Sport
Join Date: Sep 2012
Location: Perth

iTrader: (0)

We have lift off and just like that my network and data for connected drive has started working. Picked it up yesterday and was told th they can't do anything to get it working until the hotfix is released this month.

And as of today every has started working even remote app all except 3D view I can live without that for now.

Couple of new cool features seem to have downloaded as well, not sure if it's anything to do with my .60 update or not but I know have "Caring Car" and Regulation Climate Control which is sweet
Attached Images
   
__________________
__________________________________________________
On Order - 2022 BMW i4 eDrive40 M Sport Mineral White, Fully Optioned
Current - 2019 BMW G20 330i M Sport Alpine White
Retired - 2018 - Range Rover Velar SE D240
Retired - 2015 - Mercedes Benz C250d AMG Line W205
Appreciate 0
      07-02-2019, 08:46 PM   #43
NoSUV4Me
First Lieutenant
NoSUV4Me's Avatar
59
Rep
386
Posts

Drives: G20 330i M Sport
Join Date: May 2019
Location: Victoria, Australia

iTrader: (0)

That looks nice! Do you know if the caring car program is avail even if the car does not have ambient lighting ?
Appreciate 0
      07-02-2019, 11:26 PM   #44
digitallust
Lieutenant
digitallust's Avatar
Australia
97
Rep
473
Posts

Drives: 2019 G20 BMW 330i M-Sport
Join Date: Sep 2012
Location: Perth

iTrader: (0)

Quote:
Originally Posted by NoSUV4Me View Post
That looks nice! Do you know if the caring car program is avail even if the car does not have ambient lighting ?
I'm actually not sure to be honest. I wouldn't see why it wouldn't
__________________
__________________________________________________
On Order - 2022 BMW i4 eDrive40 M Sport Mineral White, Fully Optioned
Current - 2019 BMW G20 330i M Sport Alpine White
Retired - 2018 - Range Rover Velar SE D240
Retired - 2015 - Mercedes Benz C250d AMG Line W205
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 10:43 AM.




g20
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST