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Technical Topics iDrive, Nav, Phone, Audio, Video, Cameras, Electronics Connected Drive - G20 lost messaging capability

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      03-31-2020, 09:30 AM   #1
LarrySinNJ
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Connected Drive - G20 lost messaging capability

When I have trouble with the ConnectedDrive app, one of the troubleshooting steps that I use is to delete the car on the app and then re-enter it by using the last 7 characters in the VIN. The app then asks for a confirmation number that shows up in the car in the messaging (also where destinations selected in the Connected Drive app).

When I tried this yesterday, I got the message that the car itself (not the app) was not set up for messaging. This never happened before...

How can I address this??
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      03-31-2020, 09:33 AM   #2
youthsonic
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Have you logged in to the Connected Drive portal online and checked that your car shows, and that services are enabled for your vehicle?
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      03-31-2020, 10:05 AM   #3
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Quote:
Originally Posted by youthsonic View Post
Have you logged in to the Connected Drive portal online and checked that your car shows, and that services are enabled for your vehicle?
When I logged into the ConnectedDrive site, my vehicle didn't show. I entered the VIN and it said it would send a message to my car.

Same problem...
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2019 G20 330i xDrive Med. Blue/Cognac Leather ZCV|ZPP|ZPX|HK|Remote Start (Ret'd)
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2013 F30 335i xDrive Mineral Grey/Black Leather (Ret'd)
2011 E90 328i xDrive Space Grey/Black Leather(Ret'd)
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      03-31-2020, 06:01 PM   #4
Ghozthunter
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Give it a few hours or a day. My connected drive had weird issues yesterday and all was resolved this morning. Some issues may be occurring with bmw servers.
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      04-14-2020, 06:03 PM   #5
mtossb01
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I am having a different problem with connected drive. I can pull up my vehicle through the app but cannot log in through iDrive. Anyone else having this issue?
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      04-14-2020, 11:12 PM   #6
LogicalApex
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For my MY2020 G30 w/ iDrive 7 I was quite confused by this process when trying to add my spouse to my car. The app would constantly say to check the car Messages app for the code and the code wouldn't show in the car.

I gave up and called ConnectedDrive and they informed me that that was no longer supported and they set it all up over the phone and it was good.

You may have to call as well.
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      04-21-2020, 10:47 AM   #7
Mr.G20 M340
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I thought I was going crazy, I didn't even uninstall the ConnectedDrive app and I'm not receiving messages on my car anymore
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