09-02-2020, 03:41 PM | #23 |
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Heard back from the dealer this morning, claim has been approved by BMW and a new steering wheel is on order.
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09-02-2020, 04:03 PM | #24 |
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Mine is in now for same reason and dealer is replacing although 15 day delivery on parts
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09-03-2020, 05:29 PM | #25 |
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How do you guys get this stuff covered under warranty? What is the best approach? I emailed BMW customer care and the dealer about my rear Pirelli run flats basically disintegrating at the 10k mile mark and i was told to get lost lol.
(I know tires are obviously a wear and tear item but still-10k miles for an all season tire on a 50k car is just insane )
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09-03-2020, 05:44 PM | #26 | |
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09-03-2020, 07:24 PM | #27 | |
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09-03-2020, 11:52 PM | #28 | |
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09-04-2020, 04:59 AM | #29 |
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So on collecting my car the steering wheel is different to the one they removed. It seems a lot thicker and more like Alcantara than real leather. Is anyone aware of the change on newer models?
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09-04-2020, 05:23 AM | #30 |
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Interesting, have you got a photo of the new wheel? Wonder if they changed the material due to the number of complaints.
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09-04-2020, 05:33 AM | #31 | |
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They wouldn't let me drive it yesterday in case they had fitted the wrong one!
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09-04-2020, 02:54 PM | #32 |
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Here is a picture of the new replacement steering wheel. My old one had more of a smooth leather finish but this seems a lot thinker and was told once it wears in it will be like the old one.
Heated steering doesn't seem as hot either.
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09-04-2020, 04:38 PM | #33 |
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Looks like mine. I don't think it's any thicker (maybe your old one didn't have enough padding and that was the reason for the wrinkles in the leather?).
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09-06-2020, 07:04 AM | #34 |
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Yes I notice this exact same thing. It felt weird when I first used it because it was more of a matte feeling instead of a smooth and also felt a lot thicker. I used my heated steering wheel the other day and could barely feel it.
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09-11-2020, 07:49 AM | #36 | |
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Can anyone recommend a decent leather cleaner?
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09-11-2020, 01:54 PM | #38 |
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My stitching on the steering wheel is coming undone- would that be covered under warranty?
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09-11-2020, 02:10 PM | #39 |
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Absolutely!
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