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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Ordering / Pricing / Order Tracking Forum Boat status?

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      06-18-2019, 01:22 PM   #265
Cosmo_Kramer
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Quote:
Originally Posted by evo2335 View Post
So I've tried to track my car but my CA is no help and won't get back to me about what boat/vessel/shipping company my car is on. My car is in transit according to the BMW website, but I have no idea how to track it. Do I have to wait for my CA to get back to me or is there another way around it? FWIW, it's been in transit for over a week now (en route to Cali). I've tried to use the tracking guide I was referred to by another member with no luck. I tried searching the numerous carriers that were referred to in the tracking guide, but all I see are schedules with nowhere to enter a VIN number or proper search. Is it just a guessing game or is there anyway to confirm?
Same here. Is there a way to track the boat using VIN number?
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      06-18-2019, 07:40 PM   #266
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Call BMWNA. They'll give you your boat name.
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      06-19-2019, 10:16 AM   #267
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FYI:
Around 4000 newly built BMWs waiting for transport damaged in hailstorm in Munich on June 10th

See more in my post: https://g20.bimmerpost.com/forums/sh...48&postcount=1
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      06-19-2019, 11:31 AM   #268
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I read there is a way to enter the VIN into the Wallenius Wilhelmsen website. The fields are Booking Number, Customer Reference Number and Bill of Lading Number. Which one does it go in?
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      06-19-2019, 12:48 PM   #269
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Quote:
Originally Posted by Calamari View Post
FYI:
Around 4000 newly built BMWs waiting for transport damaged in hailstorm in Munich on June 10th

See more in my post: https://g20.bimmerpost.com/forums/sh...48&postcount=1
Oh no!
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      06-19-2019, 12:50 PM   #270
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Quote:
Originally Posted by Pauleebe View Post
Call BMWNA. They'll give you your boat name.
I called them they have no info on which boat it's on.
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      06-19-2019, 01:19 PM   #271
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Quote:
Originally Posted by Calamari View Post
FYI:
Around 4000 newly built BMWs waiting for transport damaged in hailstorm in Munich on June 10th

See more in my post: https://g20.bimmerpost.com/forums/sh...48&postcount=1
My M340 was on the port that day, was shipped on the UNDINE on 6/14. Here's hoping there's no damage.
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      06-19-2019, 01:25 PM   #272
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Quote:
Originally Posted by Lrscpa View Post
I read there is a way to enter the VIN into the Wallenius Wilhelmsen website. The fields are Booking Number, Customer Reference Number and Bill of Lading Number. Which one does it go in?
There used to be a way to lookup by VIN, but it was removed by WW over security concerns apparently. You should be able to get the Bill of Lading number from a BMW Genius, and that should allow you to see all the VINs being shipped as part of the shipment.
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      06-19-2019, 01:26 PM   #273
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I assume my car is okay since it has been in transit since June 11th but if mine was damaged and I had to reorder all over again I would be okay with that since there are a couple options I would probably get that I didn’t get on my order.
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      06-19-2019, 06:21 PM   #274
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Quote:
Originally Posted by Cosmo_Kramer View Post
I called them they have no info on which boat it's on.
Then it’s not on a boat yet. I’ve done this every time I’ve ordered a vehicle (as have others on this forum), and if it’s on a boat, they can easily provide you with the boat name.
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      06-19-2019, 06:51 PM   #275
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Was able to get more useful info by calling bmwna. The website merely told me the car was "in transit". Bmwna told me the ship name..Galaxy Ace, and destination- port bayonne, and eta-6/21.
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      06-19-2019, 08:01 PM   #276
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Quote:
Originally Posted by Docalan View Post
Was able to get more useful info by calling bmwna. The website merely told me the car was "in transit". Bmwna told me the ship name..Galaxy Ace, and destination- port bayonne, and eta-6/21.
Do you happen to remember when yours was at the port? My car could be on the same vessel but was not able to confirm it by calling BMWNA. It just told me it’s in transit. Hopefully my car wasn’t damaged from the hail and they’re trying to fix it.
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      06-19-2019, 09:00 PM   #277
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Quote:
Originally Posted by Cosmo_Kramer View Post
Do you happen to remember when yours was at the port? My car could be on the same vessel but was not able to confirm it by calling BMWNA. It just told me it’s in transit. Hopefully my car wasn’t damaged from the hail and they’re trying to fix it.
Have you tried calling back? Maybe you got a dumb agent. If it says "in transit", then it's definitely on a boat and BMW has this information. It's not like they have no record of this, and let your car freely come overseas without any asset tracking controls.
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      06-19-2019, 09:34 PM   #278
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Quote:
Originally Posted by Pauleebe View Post
Have you tried calling back? Maybe you got a dumb agent. If it says "in transit", then it's definitely on a boat and BMW has this information. It's not like they have no record of this, and let your car freely come overseas without any asset tracking controls.
I’m going to try again tomorrow. Agent was definitely looking at something but didn’t see anything about boat. I suspect it’s on Galaxy Ace also. Or it got hail damaged and stuck in limbo?
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      06-19-2019, 10:27 PM   #279
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My car left the port on June 13. It had arrived there about May 25
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