02-27-2022, 09:10 PM | #24 | |
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02-27-2022, 09:30 PM | #25 | |
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02-27-2022, 09:40 PM | #26 | ||
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02-27-2022, 11:04 PM | #27 |
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I have tried to warn people on IG under their posts, but they quickly delete all the posts. People post on their IG comments all the asking where their stuff is and if you go back like 2 hours later, it's gone.
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03-18-2022, 01:48 PM | #28 |
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Bumping this because Automodz is a trash company.
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03-19-2022, 02:43 PM | #29 |
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Yup! Glad PayPal refunded me.
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04-29-2022, 11:16 AM | #30 |
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I just opened a thread asking about this company because I ordered 3 items and have not received any replies to emails for a month.
I wish I had seen this thread before ordering. Thankfully someone added the link to this thread in the thread I started. I will be initiating a dispute with my CC company. |
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04-29-2022, 04:57 PM | #31 | |
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04-30-2022, 01:51 AM | #32 |
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Absolutely. It just frustrates me that these companies can do this over and over and there is practically nothing you can do. I have had this happen several times over the last 8 months. This happened with CarbonCarz.co.uk last fall and unleashedwheels.com a few months ago.
Why sell a product if you don’t want to deliver the product? If the order is going to take a while then just say so, don’t take my money then refuse to communicate. When I order from tirerack, they will email me immediately and offer me options if something is not in stock and going to take a while. It is not that hard. Sorry for the rant. Please post other places that we should avoid so others don’t make the same mistakes. Good luck everyone |
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05-15-2022, 11:12 AM | #33 |
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Bumping again because I am still seeing lots of comments on their pictures asking where's the stuff they ordered 6 months ago!
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05-15-2022, 11:50 AM | #34 |
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Concur!!
I filed a dispute with them and the day they got the chargeback they sent me an email after 3 weeks of no communication saying they had my order ready but couldn’t send it until after I canceled the dispute. |
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05-16-2022, 11:45 AM | #35 |
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I hope you didn't close the dispute. If you cancel a dispute with paypal you can't reopen it.
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05-16-2022, 02:58 PM | #36 |
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I did not cancel the dispute. I actually paid with a credit card through paypal so it is all through me credit card company and they gave my money back. Automodz is a horrible company and I caution everyone about dealing with them.
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05-16-2022, 03:52 PM | #37 |
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Sucks that it happened to you. I ordered a MSS kit for my F95 from Dana port and ended up doing a chargeback because they never shipped out the item.
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08-29-2022, 10:55 PM | #38 |
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Bumping because it's been a while and I still see new comments on their IG from people not getting their stuff.
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08-30-2022, 12:19 AM | #39 |
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Just don’t order from these guys. There are so many other companies to order from that actully deliver and have decent customer service.
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05-10-2023, 05:31 PM | #40 |
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Man... wish I had read this thread first regarding AUTOMODZ. Currently dealing with a similar issue. They have sent me a 3-piece item but 2 of the pieces are the same. So it won't work for me. Trying to get through to them via IG message (which is how I corresponded originally). Limited response so far. Looking into the Paypal dispute approach. Sucks that people treat you like this when you're just trying to do good business.
I'll hold judgment until I get to a resolution. |
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05-10-2023, 06:58 PM | #41 | |
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05-10-2023, 07:07 PM | #42 |
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IND is also top notch.
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05-10-2023, 10:31 PM | #43 |
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Sadly, I took the recommendation of someone here, so I thought it would be a good transaction. Tbf, the initial interaction with AUTOMODZ was pretty friendly with quick responses. Even after I reported the problem, they said they would expedite a replacement. That was about it. Been over a week now. My $0.02... use a company using a solid website versus an IG account sending you a PayPal invoice. I'll update the outcome.
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06-01-2023, 08:21 PM | #44 |
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I received the missing part. Happy I got the painted front lip that I ordered, albeit 2 months later. I didn't inquire on HOW I received two of the same pieces, but clearly somebody didn't QA the shipment. The only remaining gripe is that once the error was discovered, a little more customer service/reassurance that they were ON it to remedy would have been nice. I won't give them ZERO credit. They made it right, and for that, I give them a pass, but YMMV!!
They did offer 15% off and Free Shipping for any additional products for the hassle, but I will put that in my back pocket. |
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