09-22-2020, 05:26 PM | #1 |
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Drives: 2020 M340Xi (G20)
Join Date: Sep 2013
Location: Virginia
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Phone as Digital Key
One of the very pleasant surprises after I picked up my car here in US was the use of my Samsung S8 as a key. There have been many times when I run out to my car to get something & didn't have my key Fob, but did have my phone -- so this feature has been quite handy.
After several calls to the BMW "Genius" when I discovered that my subscription for phone ran out a few months ago, despite the fact that my Connected Drive App said it was good until years end, the subscription & renewal button for it disappeared from my Portal page. Well, today I contacted my dealer's genius; she in turn got in touch with the regional person and was told that my current subscription is good, BUT can't be renewed because of the shift to iPhones -- perhaps, it will be brought back in a 2021 software update. This is absurd -- I flat can't fathom the utter disregard for customers!! Chieu Hoi!
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Al
2020 M340Xi| ZDA| ZDY| ZPP| ZPX| 1CR| 1PL| 688| 6NW| 2VFH| Retired: 2014 328i BMW CCA |
09-22-2020, 11:57 PM | #2 |
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09-23-2020, 01:33 AM | #3 |
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My Galaxy S20 can’t be used as a digital key. When I tried, it says incompatible device.
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09-23-2020, 07:46 AM | #5 |
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I received the same answer from BMW a few weeks ago. Very disappointed with the NFC tech.
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