08-19-2019, 11:07 AM | #45 | |
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08-19-2019, 11:13 AM | #46 |
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Just received this from CarFax...
08/14/2019 Manufacturer Safety recall issued NHTSA # 19V-600 Recall # 19V-600:323 REAR CENTER HEAD RESTRAINT Status: Remedy Not Available Need more information about this recall? Find an authorized BMW dealer, email CustomerRelations@bmwusa.com, or call 1-800-525-7417 LEARN MORE Description: This safety recall involves the foldable rear center head restraint. During production at the head restraint supplier, the head restraint interlock may not have been produced to specifications. Specifically, the interlock was not welded sufficiently to the head restraint support rod bracket. This could lead to a break of the weld under load. A breakage of the interlock weld under load, e.g. in a rear impact, would cause the rear center head restraint to inadvertently fold down, increasing the risk of an injury for an occupant in the rear center seat. Remedy: The rear center head restraint will be replaced. |
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08-19-2019, 11:50 AM | #47 |
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siegfried8d - the same message now appears on https://www.bmwusa.com/safety-and-emission-recalls.html .
The disturbing part is that the BMW site also says "Status: Remedy Unavailable". Yikes |
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08-19-2019, 12:06 PM | #48 | |
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08-19-2019, 12:47 PM | #49 | |
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08-19-2019, 12:57 PM | #50 |
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Wow! Gotta love BMW and their "Problem Response Dept."
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08-19-2019, 02:25 PM | #51 |
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Wouldn't all the delivered cars also have this issue?! I'm willing to sign a waiver so I can have my car while we wait for the "fix"
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08-19-2019, 02:31 PM | #52 | |
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I know it is frustrating but, "First World Problems" my friends. |
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08-19-2019, 02:55 PM | #53 |
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True, worse things in the world then having to wait a couple more weeks for my luxury car to show up
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08-19-2019, 03:57 PM | #54 |
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Agree that its a "1st World Problem". However, it's not like BMW is choosing to resolve world hunger in lieu of getting the issue resolved ASAP. This is a "for profit" company and that doesn't escape me in any decision they make. I know myself, and likely many others, would simply be happy with better communication which is something very much within their control. Regardless, the wait continues...(though I'm definitely going to let my feelings be known on the customer survey).
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08-19-2019, 04:23 PM | #55 | |
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So, that leaves us with one requisite... patience!! |
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08-20-2019, 09:53 AM | #57 |
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***** UPDATE *****
I just spoke with BMW customer service. They state my vehicle is tentatively scheduled to ship to my dealer on September 12. My car arrived in Newark, NJ on August 5. They did mention this ship to dealer date is subject to change. |
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08-20-2019, 10:29 AM | #58 |
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Sept 12th?!!? Mine's been sitting in Brunswick GA since the 7th...
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08-20-2019, 11:53 AM | #60 |
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I received a new estimated delivery date, September 19. I'm not thrilled with the idea of my car sitting at a port for over a month.
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08-20-2019, 11:59 AM | #61 |
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08-20-2019, 07:20 PM | #62 |
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Vehicle storage...??
Looks like the vehicles may be stored in a large outdoor holding area. Yes, exposed to the elements! I believe this is a picture of the NJ VPC.
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08-21-2019, 11:00 AM | #65 |
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08-21-2019, 11:13 AM | #66 |
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