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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Local Forums AUSTRALIA RTTI

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      01-09-2021, 06:47 PM   #23
NoSUV4Me
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Quote:
Originally Posted by achk View Post
Mine is also not working.

We should all complain to BMW about the frequently disrupted online services. We have essentially paid for the 3 yr subscription when purchasing the car. I will be even more pissed if I was to continue to subscribe to these inferior products at exorbitant prices after the initial included period.
Completely agree
This is not just a few interruptions to service, it is an extended problem. I think if we document the periods of service not up to scratch, would have. A decent case
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      01-16-2021, 01:45 AM   #24
yaholez
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Today marks one month since I noticed it was offline.

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      01-21-2021, 04:53 PM   #25
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Quote:
Originally Posted by yaholez View Post
Today marks one month since I noticed it was offline.

RTTI still not working in my M340i....just over a month now.
I've got it booked into dealer Friday next week..earliest I can get a loan car.
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      01-21-2021, 05:58 PM   #26
yaholez
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And just like that it's working again this morning. Offline for just over a month.

Everything was completely green though despite a significant roadworks which was a complete standstill for >10 mins, so while it's getting some data I don't think the data is accurate yet...
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      01-22-2021, 03:25 AM   #27
NoSUV4Me
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Mine seems to be working again as of today; but somehow virtual assistant got knocked off ad did remote 3D view ...not impressed
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      01-22-2021, 03:28 AM   #28
NoSUV4Me
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Quote:
Originally Posted by yaholez View Post
And just like that it's working again this morning. Offline for just over a month.

Everything was completely green though despite a significant roadworks which was a complete standstill for >10 mins, so while it's getting some data I don't think the data is accurate yet...
I read somewhere that RTTI also relies a bit on other rtti-capable BMWs in the area, which can impact on the info presented
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      01-24-2021, 04:04 AM   #29
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Still not back online here
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      01-24-2021, 09:14 PM   #30
OstO
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Originally Posted by ClearSkies View Post
Still not back online here
Me neither.
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      01-25-2021, 05:11 AM   #31
svth689
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Mine is working again as well. Wondering if they automatically apply the service extension on the subscription or if I have to hassle them?

I had to update my connected drive services and apps in the iDrive Apps menu for it to appear again.
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      01-27-2021, 09:50 PM   #32
TikiTourer
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RTTI pix

I was talking to the service manager at my dealer this arvo about the RTTI not working, as I have the M340i booked in tomorrow for them to fix it.
He said they have had a few instances of this on various cars and SUVs after software upgrades..mine was upgraded to 07.2020 mid November but I didn't notice RTTI had gone for about a month..
So he suggested doing the following...turn RTTI off in Map, Settings,Configure Services. Go to Apps, Installed Apps, Option and Update Apps and Services. Let it do it's thing; go back in and turn RTTI back on.
And just like magic , it all came good and RTTI is working as it should. RTTI has now appeared back on the screen above Traffic Information on the Map Display.

I had tried this a few times myself, along with long press I-Drive reset. But I hadn't turned RTTI off before I did the App and Service updates

Might not work for everyone, but worth a try if your RTTI has died.

So, no dealer visit tomorrow
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      01-28-2021, 09:18 PM   #33
Astera
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Quote:
Originally Posted by TikiTourer View Post
I was talking to the service manager at my dealer this arvo about the RTTI not working, as I have the M340i booked in tomorrow for them to fix it.
He said they have had a few instances of this on various cars and SUVs after software upgrades..mine was upgraded to 07.2020 mid November but I didn't notice RTTI had gone for about a month..
So he suggested doing the following...turn RTTI off in Map, Settings,Configure Services. Go to Apps, Installed Apps, Option and Update Apps and Services. Let it do it's thing; go back in and turn RTTI back on.
And just like magic , it all came good and RTTI is working as it should. RTTI has now appeared back on the screen above Traffic Information on the Map Display.

I had tried this a few times myself, along with long press I-Drive reset. But I hadn't turned RTTI off before I did the App and Service updates

Might not work for everyone, but worth a try if your RTTI has died.

So, no dealer visit tomorrow
Had no RTTI for over a month, tried what you wrote and worked instantly - thanks!
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      01-29-2021, 05:38 AM   #34
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Mine just started working by itself again, but good to know what to try if it goes out again
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      01-29-2021, 06:36 PM   #35
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Mine never stopped working but after the latest update (7/20.80) the additional time caused by traffic delays no longer shows up near the bottom left corner of the display. I miss that indicator because it was a quick gauge of traffic congestion along the selected route.
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