Listers BMW Boston

Snakedogm340 · 01-17-2021, 04:44 PM

So after months of being unhappy with the really stiff suspension (to the point of being uncomfortable) crashing over speed bumps and pot holes etc. I noticed the ride height looked high at the front. Low and behold they have not removed the front suspension transport/shipping chocks from the front shock absorbers. No wonder it get stiff and the adaptive suspension settings all felt the same.

Really poor PDI inspection from the team at Boston. I would have thought the chock removal would have been on part of a check list?

Any ideas what type of damage this could cause?

verysideways · 01-17-2021, 04:58 PM

That's shocking!

(See what I did there?)

I'd be complaining to the sales manager or dealer principle - that's completely unacceptable.

Extremely unlikely to have damaged anything but has affected your enjoyment of the car for months!

themnmd · 01-17-2021, 08:36 PM

Yeah that may affect the ride a bit. Hope their service department is not as sloppy

OM3RTA · 01-18-2021, 10:58 AM

Quote:

Originally Posted by themnmd

Yeah that may affect the ride a bit. Hope their service department is not as sloppy

This.

Karl V · 01-19-2021, 04:51 AM

If you want to lay it on thick, this could change the entire dynamics of the car, including stability systems, crash safety systems etc.

And I'm pretty sure that this 'modification' to the car's set up would cause your insurance to be invalid if it wasn't declared and you were in an accident.

You're welcome...

Ikester19 · 01-19-2021, 05:21 AM

Tell the dealer you want to get your PDI charge refunded at the very least

Jim_330e · 01-19-2021, 08:08 AM

Quote:

Originally Posted by Ikester19

Tell the dealer you want to get your PDI charge refunded at the very least

Is that the Pretty Damn Incapable charge the OP had to pay?? How on earth were those left in.

danorman777 · 01-20-2021, 06:59 AM

Hopefully they will suggest that you won't have to pay to service that car. Ever!!

gadget32 · 01-20-2021, 03:49 PM

Dont let a dealer wriggle out of this, you should get straight onto BMW UK regarding this!

evil_scooby · 01-20-2021, 06:26 PM

I had same issue in another car and got told it does happen semi often

mofomat · 01-21-2021, 06:43 AM

I would get BMW UK involved. That is unforgiveable.

I'm not saying it's your fault, but how was it not spotted just by looking at the car?! Surely BMW staff would see it on delivery and think "that doesn't look right". It's pretty obvious when the delivery blocks are still installed.

Beemer5to3 · 01-21-2021, 08:43 AM

Quote:

Originally Posted by Ikester19

Tell the dealer you want to get your PDI charge refunded at the very least

I wasn't aware there was a PDI charge on new cars? It should be part of the delivery handover process.

225 · 01-21-2021, 11:34 AM

Very least a free service I'd say.

OM3RTA · 01-31-2021, 07:00 AM

Any update on this?

Rhino at Work · 01-31-2021, 09:46 AM

Snakedogm340 My car was PDI'd before it even got to the dealers - I think this is the BMW way now so it may not be the dealer's fault.

I've never driven a car with those blocks in so can't say how easy it is to spot but it may be that they wouldn't notice just moving it around their site before handing it over to you.

Still think you should get some service discounts / freebies though.

Snakedogm340 · 02-02-2021, 04:04 PM

Car has been checked over by local BMW dealer with no issues found. It’s back next week for a full wheel alignment check.

01-17-2021, 04:44 PM	#1
Snakedogm340 New Member 0 Rep 11 Posts Drives: Bmw m340i Join Date: Nov 2020 Location: Midlands iTrader: (0)	Listers BMW Boston - M340i Issue So after months of being unhappy with the really stiff suspension (to the point of being uncomfortable) crashing over speed bumps and pot holes etc. I noticed the ride height looked high at the front. Low and behold they have not removed the front suspension transport/shipping chocks from the front shock absorbers. No wonder it get stiff and the adaptive suspension settings all felt the same. Really poor PDI inspection from the team at Boston. I would have thought the chock removal would have been on part of a check list? Any ideas what type of damage this could cause? Attached Images
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01-17-2021, 04:58 PM	#2
verysideways Lateral grip estimator 486 Rep 1,046 Posts Drives: G01 X3 M40i, F87 M2C Join Date: Jul 2011 Location: Cotswolds, UK iTrader: (0) Garage List 1999 TVR Chimaera 500 [0.00] 2020 BMW M2 Competi ... [0.00] 2019 BMW X3 M40i [0.00]	That's shocking! (See what I did there?) I'd be complaining to the sales manager or dealer principle - that's completely unacceptable. Extremely unlikely to have damaged anything but has affected your enjoyment of the car for months! __________________ '19 G01 X3 M40i '20 F87 M2C (2 of them, for work) '99 TVR Chimaera 500 http://petrolhead.tours
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01-17-2021, 08:36 PM	#3
themnmd Lieutenant Colonel 994 Rep 1,754 Posts Drives: 2020 M340 i Xdrive Join Date: Sep 2018 Location: San Rafael CA iTrader: (0)	Yeah that may affect the ride a bit. Hope their service department is not as sloppy
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01-19-2021, 04:51 AM	#5
Karl V Private First Class 88 Rep 107 Posts Drives: Sideways Join Date: Aug 2014 Location: Reigate(ish) iTrader: (0)	If you want to lay it on thick, this could change the entire dynamics of the car, including stability systems, crash safety systems etc. And I'm pretty sure that this 'modification' to the car's set up would cause your insurance to be invalid if it wasn't declared and you were in an accident. You're welcome... __________________ Digital drive: M340i Analogue drive: Ariel Nomad
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01-19-2021, 05:21 AM	#6
Ikester19 Lieutenant 699 Rep 500 Posts Drives: M340i (G20); 328i (F30) Join Date: Jun 2017 Location: Brisban iTrader: (0) Garage List 2020 G20 M340ix [0.00] 2013 F30 328i MSport [0.00]	Tell the dealer you want to get your PDI charge refunded at the very least
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01-20-2021, 06:59 AM	#8
danorman777 Captain 63 Rep 202 Posts Drives: M340i Touring Join Date: Sep 2015 Location: Sussex iTrader: (0)	Hopefully they will suggest that you won't have to pay to service that car. Ever!!
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01-20-2021, 03:49 PM	#9
gadget32 Private First Class 8 Rep 153 Posts Drives: M340i Xdrive Join Date: Apr 2014 Location: Berkshire iTrader: (0) Garage List 1987 VW Golf Cabriolet [0.00] 2020 BMW M340ix [0.00] 2009 Audi A6 3.0TDI [0.00] 2014 BMW 330D XDrive [0.00] 2018 Audi S6 4.0T V8 [0.00]	Dont let a dealer wriggle out of this, you should get straight onto BMW UK regarding this! __________________ 2020 G20 M340i Xdrive saloon in Dravit Grey - Technology Pack Weekend Ride: 1987 Mk1 VW Golf Cabriolet Clipper
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01-20-2021, 06:26 PM	#10
evil_scooby New 335d coupe owner 17 Rep 271 Posts Drives: Ex,Scooby, Ex S4, now 335dGT Join Date: Sep 2009 Location: Glasgow iTrader: (0)	I had same issue in another car and got told it does happen semi often
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01-21-2021, 06:43 AM	#11
mofomat Colonel 677 Rep 2,152 Posts Drives: R8 V10, X5, 330e, 318i Join Date: Aug 2005 Location: Maastricht, NL iTrader: (0)	I would get BMW UK involved. That is unforgiveable. I'm not saying it's your fault, but how was it not spotted just by looking at the car?! Surely BMW staff would see it on delivery and think "that doesn't look right". It's pretty obvious when the delivery blocks are still installed.
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01-21-2021, 11:34 AM	#13
225 Brigadier General 1692 Rep 4,113 Posts Drives: 340i Join Date: Jan 2016 Location: Uk iTrader: (0)	Very least a free service I'd say.
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01-31-2021, 07:00 AM	#14
OM3RTA Captain 227 Rep 703 Posts Drives: 330i M Sport, Audi A3 2.0 TDI Join Date: Jan 2020 Location: Scotland iTrader: (0)	Any update on this?
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01-31-2021, 09:46 AM	#15
Rhino at Work Captain 443 Rep 853 Posts Drives: EB F30 340i Shadow Edition Join Date: Aug 2012 Location: Yorkshire iTrader: (0)	Snakedogm340 My car was PDI'd before it even got to the dealers - I think this is the BMW way now so it may not be the dealer's fault. I've never driven a car with those blocks in so can't say how easy it is to spot but it may be that they wouldn't notice just moving it around their site before handing it over to you. Still think you should get some service discounts / freebies though. __________________ Current: EB F30 340i Shadow Edition with even more toys Previous: EB F30 330d xdrive with lots of toys
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02-02-2021, 04:04 PM	#16
Snakedogm340 New Member 0 Rep 11 Posts Drives: Bmw m340i Join Date: Nov 2020 Location: Midlands iTrader: (0)	Car has been checked over by local BMW dealer with no issues found. It’s back next week for a full wheel alignment check.
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