09-30-2021, 10:22 AM | #1 |
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Maps and idrive not able to update
I've been trying to find anyway to get my car updated (built may 2021). My maps will not update as well as idrive. I had already contacted two dealers with questions about updating idrive but they were no help. I resorted to emailing connecteddrive customer support. Here is their response:
Software Update: The software version we see on file is 21-03-538, and therefore matches the software version you see in your vehicle. MapUpdate Version/Date: The latest regional map version 2021-2 is available in the vehicle. However, there is an issue which is preventing the version screen date in vehicle from updating. BMW is aware and working on the issue. We apologize for the inconvenience. My question is… does anybody know why my vehicle just doesn't have any updates available but everybody else is getting their OTA updates? Also this is the reason dealers are telling me they cannot plug me in and update the software. |
10-01-2021, 07:30 PM | #2 |
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21/03 version is the latest one for OTA, 21/07 is for dealer. So nothing wrong in your car.
Unless you have specific issue otherwise they won't do manually update for you. You must find a reason to request. For map, you can download from pc and update manually, 21/02 seems the most update one already. |
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10-02-2021, 05:48 AM | #3 | |
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10-02-2021, 06:22 AM | #4 |
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My 2021 was delivered in May with 2020 version maps. When I had it serviced this week I asked about map updates and was told it will be updated if needed. No change after the service.
I mentioned to the SA that for my F30 I paid for a subscription and got map updates 2-3 times a year, but he could not explain why my maps are so out of date. |
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10-02-2021, 07:07 AM | #5 | |
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10-02-2021, 08:09 AM | #6 | ||
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Please try to download from pc and put it to USB and update manually. |
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10-02-2021, 12:05 PM | #7 |
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10-02-2021, 12:56 PM | #8 | |||
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10-03-2021, 07:57 AM | #10 |
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