ConnectedDrive Access Data

SteveAus · 08-21-2021, 12:33 AM

It's been one of those days, today.
Since BMW stopped supporting Connected Drive on the phone, I keep getting this message popping up on my iDrive when I jump into the car.

I have inserted my Username and Password but, everytime I get back into the car, the message pops up. By the way, my Username and Password work perfectly with the BMW Connected Drive Website.

I might be a bit thick here and would be grateful for some advice, but can anyone help me out with how I can delete this message permanently?

Bmwphile · 08-21-2021, 03:40 AM

I started getting this message as well. But I entered my username & password & warning message hasn't returned. So sorry, can't help.

Korbainethor · 08-21-2021, 11:53 AM

I had that message pop up. I deleted my profile. Created a new one and used the QR code displayed in the car with the myBMW app to reload my credentials without having to type it all in.

Haven't had it appear since.

Michael BD · 08-22-2021, 12:39 AM

Yes I keep getting the same, but haven't had time to do anything about it

GTR33R · 08-22-2021, 12:39 AM

Steve,

Did you download the new "mybmw " app?

SteveAus · 08-22-2021, 10:34 PM

Quote:

Originally Posted by GTR33R

Steve,

Did you download the new "mybmw " app?

Yes, I have the MyBMW app. I downloaded it as soon as it was released.
My issue did not occur until BMW stopped supporting the earlier App.

I think I may have solved the issue by changing my password on the BMW website and using the new password on the car.
I have yet to confirm this as the car is currently at the dealer getting the locked open sunroof fixed.

SteveAus · 08-22-2021, 10:36 PM

Quote:

Originally Posted by Korbainethor

I had that message pop up. I deleted my profile. Created a new one and used the QR code displayed in the car with the myBMW app to reload my credentials without having to type it all in.

Haven't had it appear since.

Rather than deleting my profile, I changed my password on the BMW website and entered the new password in the car. I hope this has fixed the issue. I’ll know for sure when I pick up my car from the dealer after the sunroof issue is resolved.

rahul.r · 08-23-2021, 02:48 AM

Quote:

Originally Posted by SteveAus

Rather than deleting my profile, I changed my password on the BMW website and entered the new password in the car. I hope this has fixed the issue. I’ll know for sure when I pick up my car from the dealer after the sunroof issue is resolved.

Hi Steve,
The same error came up around 2 weeks back. Initially tried entering the userid and password but the error kept popping up ever so often. Deleted the profile from the car and added it back by relogging by scanning the QR code on the My BMW app. Haven't seen the error after that.

Michael BD · 10-22-2021, 09:45 PM

Quote:

Originally Posted by rahul.r

Deleted the profile from the car and added it back by relogging by scanning the QR code on the My BMW app. Haven't seen the error after that.

I did the same the other day and error message is gone, however, some of my settings changed. The saved radio stations for example, are all gone, plus the seat settings.

Anyway to stop this? Does it mean My App was not synced with the car?

TikiTourer · 10-23-2021, 12:55 AM

Quote:

Originally Posted by Bornadog

Quote:

Originally Posted by rahul.r

Deleted the profile from the car and added it back by relogging by scanning the QR code on the My BMW app. Haven't seen the error after that.

I did the same the other day and error message is gone, however, some of my settings changed. The saved radio stations for example, are all gone, plus the seat settings.

Anyway to stop this? Does it mean My App was not synced with the car?

Quote:

Originally Posted by Bornadog

Quote:

Originally Posted by rahul.r

Deleted the profile from the car and added it back by relogging by scanning the QR code on the My BMW app. Haven't seen the error after that.

I did the same the other day and error message is gone, however, some of my settings changed. The saved radio stations for example, are all gone, plus the seat settings.

Anyway to stop this? Does it mean My App was not synced with the car?

When you scanned the QR code it should have given you 2 options..to use saved account settings, or to use the existing car settings at the time.
If you selected the saved account settings, it should have kept your stored radio stations and seat settings. (As long as you had the Synchronise with Connected Drive Account check box ticked originally)

francton · 10-30-2021, 03:09 AM

I had the same issue. kept resetting the password, would work on portal, but the car kept prompting every time I started it. turns out the prompt was for the second drivers profile while I was resetting the primary profile against whom the car was registered on mybmw! so solution is to enter the new passwords for every driver profile in the car. BMW could have done better with the error message.

08-21-2021, 12:33 AM	#1
SteveAus Captain 263 Rep 681 Posts Drives: G20 M340iX Join Date: Feb 2013 Location: Adelaide, Australia iTrader: (0) Garage List 2020 G20 M340iX [0.00] 2017 VW Golf Mk7 2. ... [0.00] 2009 Mini Cooper S [10.00]	ConnectedDrive Access Data - Annoying iDrive Message It's been one of those days, today. Since BMW stopped supporting Connected Drive on the phone, I keep getting this message popping up on my iDrive when I jump into the car. I have inserted my Username and Password but, everytime I get back into the car, the message pops up. By the way, my Username and Password work perfectly with the BMW Connected Drive Website. I might be a bit thick here and would be grateful for some advice, but can anyone help me out with how I can delete this message permanently? Attached Images __________________ G20 M340iX, Sunset Orange, Tartufo Merino Leather, Pretty Well Loaded, OEM Aero Kit, Drive Recorder, BlackVue Dashcams removed and replaced with ACE 2.0.
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08-21-2021, 03:40 AM	#2
Bmwphile First Lieutenant 148 Rep 379 Posts Drives: 2020 G20 330i Join Date: Apr 2012 Location: Melbourne iTrader: (0)	I started getting this message as well. But I entered my username & password & warning message hasn't returned. So sorry, can't help. __________________ BMWphile 2020 G20 330iM Sport (Tanzanite Blue), Visibility, Comfort, HK 2012 F30 328i Sportline (Mineral Grey)
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08-21-2021, 11:53 AM	#3
Korbainethor New Member 5 Rep 20 Posts Drives: BMW 330i M Sport Join Date: Nov 2020 Location: Australia iTrader: (0)	I had that message pop up. I deleted my profile. Created a new one and used the QR code displayed in the car with the myBMW app to reload my credentials without having to type it all in. Haven't had it appear since.
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08-22-2021, 12:39 AM	#4
Michael BD Lieutenant 25 Rep 467 Posts Drives: BMW M340iXDrive Join Date: Feb 2012 Location: Melbourne, Australia iTrader: (0)	Yes I keep getting the same, but haven't had time to do anything about it
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08-22-2021, 12:39 AM	#5
GTR33R Private 28 Rep 70 Posts Drives: M340iXdrive Join Date: May 2020 Location: Sydney iTrader: (0)	Steve, Did you download the new "mybmw " app?
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10-30-2021, 03:09 AM	#11
francton Second Lieutenant 127 Rep 255 Posts Drives: BMW 320d g20 Join Date: Feb 2020 Location: Melbourne iTrader: (0) Garage List 2019 BMW 320D [0.00]	I had the same issue. kept resetting the password, would work on portal, but the car kept prompting every time I started it. turns out the prompt was for the second drivers profile while I was resetting the primary profile against whom the car was registered on mybmw! so solution is to enter the new passwords for every driver profile in the car. BMW could have done better with the error message.
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