[MineralM]

Anyone else Spotify app lagging, loading forever, and having issues?

Still waiting on Android auto..

[JasonDot]

Random connectivity issues for me. Sometimes it starts right up, sometimes it takes 3 minutes to load my Spotify profile. First world problems, haha.

[Ace159]

Yup.

FINALLY got the 11/2019 update and sure enough, Spotify doesn't even load.

Gonna be honest, I'm pretty annoyed that my girlfriend's Ford Explorer runs Android Auto and other media functions way smoother than my M340.

You'd think there would be a higher standard for this stuff.

[Patgilm]

My car was updated a few months ago and I only have two apps, BMW assistant and something else (can’t remember what it is but it’s not really an app). Everything else is gone and there doesn’t seem like a way to add anything. So frustrating.

[del82]

Originally Posted by Patgilm

My car was updated a few months ago and I only have two apps, BMW assistant and something else (can't remember what it is but it's not really an app). Everything else is gone and there doesn't seem like a way to add anything. So frustrating.

Have you updated the apps?

In iDrive go to apps and then press option button on by the gears. An option to update comes up.

This should bring all the apps back. If not do a hard reset of iDrive - delete personal data, then start again.

Spotify is 9/10 great for me. I update the apps once a week. If Spotify goes weird after I update the apps it works fine again.

[Patgilm]

Originally Posted by del82

Have you updated the apps?

In iDrive go to apps and then press option button on by the gears. An option to update comes up.

This should bring all the apps back. If not do a hard reset of iDrive - delete personal data, then start again.

Spotify is 9/10 great for me. I update the apps once a week. If Spotify goes weird after I update the apps it works fine again.

Just getting back to this since I was on vacation for a week. I don’t have an option in the “Apps” screen. The only thing I have in the Apps screen is BMW Assist and Personal Assistant. There is no gears button or any other button to click on.

I have done a reset about five times by holding in the volume button. Is there a different way to do a hard reset as you mentioned?

[Tam the Bam]

Originally Posted by Patgilm

Just getting back to this since I was on vacation for a week. I don’t have an option in the “Apps” screen. The only thing I have in the Apps screen is BMW Assist and Personal Assistant. There is no gears button or any other button to click on.

I have done a reset about five times by holding in the volume button. Is there a different way to do a hard reset as you mentioned?

I don’t have it in the apps screen. It’s in the media beside radio etc.

[del82]

Originally Posted by Patgilm

Just getting back to this since I was on vacation for a week. I don’t have an option in the “Apps” screen. The only thing I have in the Apps screen is BMW Assist and Personal Assistant. There is no gears button or any other button to click on.

I have done a reset about five times by holding in the volume button. Is there a different way to do a hard reset as you mentioned?

You need to go to apps then press option. It'll bring up an option to update apps and services. It's not a separate app.

[FrostNixon]

My region doesn't even have spotify working, and it was what I was looking forward to... Seems like android auto or carplay is the only way to use connected features...

[RCtennis3811]

My Spotify stopped working a few weeks ago on 11/2019.70 software. I reset iDrive and updated apps several times to no avail. I had to bring it in for them to look at it and they said the system was throwing off an error code. They got authorization from a Regional Rep to update iDrive, which fixed my issue. I was upgraded to 03/2020.xx software which, while not the latest build, did fix my particular Spotify issue of the app not even appearing.

[Patgilm]

Originally Posted by del82

You need to go to apps then press option. It'll bring up an option to update apps and services. It's not a separate app.

Thanks I found it and just clicked on “update apps and services” and I still only have the two apps (BMW Assist and Personal Assistant”. Oh well I tried.

Would you happen to know how to get back the options for turning on heated seats when I remote start my car because that function disappeared too when I got the new update to 3/2020.

[TheRetroGuy]

So I assume the Spotify icon is supposed to appear under the list of apps? There is no icon, even though Spotify is installed (and works sometimes).

[JasonDot]

Originally Posted by TheRetroGuy

So I assume the Spotify icon is supposed to appear under the list of apps? There is no icon, even though Spotify is installed (and works sometimes).

Try the Media section.

[TheRetroGuy]

Originally Posted by JasonDot

Try the Media section.

Yes, in the media section with SiriusXM, AM/FM, Carplay etc. it has always been an option there. I wasn't sure if I was supposed to see it as an app icon where the other non-media app icons are.

I did do an app update today, and maybe this will fix my Spotify issue.
What's odd though, is when I went into Apps and pressed Option, the menu option to update apps was not even there until after I did it like 5 times, and then suddenly it appeared.