[LogicalApex]

Originally Posted by tturbolife

Mine still says at the port on the BMW website (has said that since 09/02). Is that probably wrong?

You CA should have the most accurate information. You could already be on a ship and the status is out of date.

[joeluch]

Originally Posted by tturbolife

Mine still says at the port on the BMW website (has said that since 09/02). Is that probably wrong?

Took 3 days from mine to switch to "In Transit" compared to when it actually left on the ship. So it is very possible it is no longer at the port anymore.

A few days seems to be the norm based on what I have also seen others write about their experience. You might want to try calling, I don't think I called at all during that 3 day period, so it is hard to say if BMW genius would have different information.

The times I had called when it was "At the Port" they did not have the ship information.

[Liquid_Ice]

Originally Posted by Liquid_Ice

My M340i was on the Morning Charlotte - MyGarage still shows "At the Port", but I've been talking to my CA and he said the car was scheduled for delivery on Friday or Saturday (screenshot shows it was supposed to get put on a truck on 9/6/19) although it didn't make it to the dealer Saturday -- I'm guessing either it made it there late that day close to closing and wasn't ready for pickup or it will arrive on Monday (I hope).

My dealer is only about an hour away from the Port of Baltimore, so it isn't far.

Weird, my CA said the car still hasn't arrived yet. He showed me a screenshot saying the car was released to the carrier on Friday and was supposed to arrive on Saturday.

I called BMW Customer Care and they said the same thing, but that it could still be in transit ... distance from the port is 42 miles away, less than an hour drive. Their only suggestion was to wait until Friday and call back.

Not sure what is going on - CA is calling the port to find out whats going on. Was hoping to pick up the car today or tomorrow - but that seems unlikely now.

EDIT: So CA is saying that even though VPC says the car is ready for pickup and delivery was scheduled for Saturday 9/7/19, the delivery company didn't actually come to pickup the car yet, and he doesn't know when the car will be delivered until they pick it up. This is a lot different than my last experience where the car was ready for pickup on Friday and it got delivered to the dealer on Saturday - and I was able to get the car Saturday.

[justinnum1]

hope no one was on that boat that capsized leaving brunswick

[siegester]

Originally Posted by Liquid_Ice

Weird, my CA said the car still hasn't arrived yet. He showed me a screenshot saying the car was released to the carrier on Friday and was supposed to arrive on Saturday.

I called BMW Customer Care and they said the same thing, but that it could still be in transit ... distance from the port is 42 miles away, less than an hour drive. Their only suggestion was to wait until Friday and call back.

Not sure what is going on - CA is calling the port to find out whats going on. Was hoping to pick up the car today or tomorrow - but that seems unlikely now.

EDIT: So CA is saying that even though VPC says the car is ready for pickup and delivery was scheduled for Saturday 9/7/19, the delivery company didn't actually come to pickup the car yet, and he doesn't know when the car will be delivered until they pick it up. This is a lot different than my last experience where the car was ready for pickup on Friday and it got delivered to the dealer on Saturday - and I was able to get the car Saturday.

My car showed "in transit" on friday and still hasn't arrived. I am just 4 hours from the port (Brunswick)....

[Liquid_Ice]

Originally Posted by cjof2003

My car showed "in transit" on friday and still hasn't arrived. I am just 4 hours from the port (Brunswick)....

My guess is that the carrier only picks up when there are a certain number of cars ready for pickup, and they usually pick up for more than one destination (unless 1 dealer is getting a lot of cars). So, for my car - it is probably still waiting for enough cars so the carrier can pick up. Last time I was probably lucky and it just so happened my car was ready at the same time (or roughly) when a pickup was scheduled.

For your car, if it is in transit then it should be on a truck (for mine the status still says At the Port) - but I was told some carriers don't work on the weekends, so the car may have been picked up and was sitting over the weekend. It also may mean that the carrier picked up a bunch of cars and is delivering them - 4 hours away is fairly far, I have no idea how they organize things, but maybe they needed to deliver cars to somewhere further away first and then will stop at your dealer on the way back? But my guess is they don't necessarily drive directly from the port to your dealer.

Also - if you haven't I would definitely recommend calling your CA. The mygarage status is usually a few days behind, so its possible the car is already at your dealer. I've been in touch with my CA pretty much every day checking in on whether the car is there yet.

[siegester]

Originally Posted by Liquid_Ice

My guess is that the carrier only picks up when there are a certain number of cars ready for pickup, and they usually pick up for more than one destination (unless 1 dealer is getting a lot of cars). So, for my car - it is probably still waiting for enough cars so the carrier can pick up. Last time I was probably lucky and it just so happened my car was ready at the same time (or roughly) when a pickup was scheduled.

For your car, if it is in transit then it should be on a truck (for mine the status still says At the Port) - but I was told some carriers don't work on the weekends, so the car may have been picked up and was sitting over the weekend. It also may mean that the carrier picked up a bunch of cars and is delivering them - 4 hours away is fairly far, I have no idea how they organize things, but maybe they needed to deliver cars to somewhere further away first and then will stop at your dealer on the way back? But my guess is they don't necessarily drive directly from the port to your dealer.

Also - if you haven't I would definitely recommend calling your CA. The my garage status is usually a few days behind, so its possible the car is already at your dealer. I've been in touch with my CA pretty much every day checking in on whether the car is there yet.

I assume it has made it to the dealer by now. My CA told me that it takes about 2 days to update/prep the car for pickup, so if I haven't heard by late tomorrow I'll call the Genius line tomorrow evening or Wednesday. I am hoping to take delivery Thursday, but my schedule is tight. So the sooner I can set that up the better.

[Hysnbrg]

I'm so glad this new format of posting order detail tracking points is taking off.

[Liquid_Ice]

So talked to my CA again today, apparently they need to wait until there are 14 cars ready to be picked up for a particular carrier before they come to get the cars, so my car is waiting for there to be enough ... CA has no idea when it will get delivered. I'm still hoping for sometime this week though, but who knows!

[wtwo3]

REGION - Chicago


2020 BMW M340i xDrive
Dravit Grey Metallic
19" 791M all season
Mocha Vernasca Leather
Open Pore Fine Wood Oak Grain Trim
Driving Assistance
Driving Assistance Professional
Executive Package
Premium Package
Ambient Lighting
Front & Rear Heated Seats
Remote Engine Start
Wireless Charging & WiFi Hotspot
Harmon Kardon surround sound system


Order Received 9/6
Scheduled For Production 9/10
Production Begins 9/11
Exterior Body Assembly Begins 9/17
In Paint Booth 9/18
Entering Assembly Line 9/19
Assembly In Progress 9/19
Quality Check 9/19
Final Assembly 9/20
Ready For Transport 9/20
Awaiting Carrier Assignment 9/20
Dispatched From Factory 9/20
At The Port 9/27
In Transit 10/2
At The Port (US) 10/12
In Transit (US) 10/18
At The Dealership 10/19
Vehicle Delivered ??

[tehvantes]

You can call BMW North America at 800-831-1117, stay on the line, then say "vehicle production status", give it the last 7 of the VIN or Production Number, and it should give you a status update along with the estimated completion date.

[tturbolife]

I've been "at the port" for 9 days now

[Liquid_Ice]

Originally Posted by tturbolife

I've been "at the port" for 9 days now

My car arrived at the port on 8/30/19, my CA said it should arrive on 9/7/19, or roughly a week later but just today (9/12/19), it finally changed in mygarage to "In Transit", or 13 days later. My CA says he expects it to be delivered tomorrow and I'll be able to pick up the car on Saturday. *crossing fingers* thats actually the case!

[tturbolife]

Originally Posted by Liquid_Ice

My car arrived at the port on 8/30/19, my CA said it should arrive on 9/7/19, or roughly a week later but just today (9/12/19), it finally changed in mygarage to "In Transit", or 13 days later. My CA says he expects it to be delivered tomorrow and I'll be able to pick up the car on Saturday. *crossing fingers* thats actually the case!

Doesn't it usually take 3-4 weeks to get to the US?

[tehvantes]

Originally Posted by tturbolife

Doesn't it usually take 3-4 weeks to get to the US?

At Port (Germany)
In Transit (Ship)
At Port (US)
In Transit (Truck)
(At least that's what I am assuming. There was another comment where the delivery was shortly after the second port appearance.)

[Liquid_Ice]

Originally Posted by tehvantes

At Port (Germany)
In Transit (Ship)
At Port (US)
In Transit (Truck)
(At least that's what I am assuming. There was another comment where the delivery was shortly after the second port appearance.)

Yeah it is confusing because Mygarage doesn't make this clear. If you go back a few pages, I updated my rough estimate on dates for the car and I have 2 "At ports" dates and 2 "In Transit" dates.

The first time it hits "At port" it is the port in Germany. Then it is "In Transit" on a ship, then the status goes back to "At port" but this time they mean your port in the USA, and then to "In Transit" again - but this time it is ground transportation to the dealer.

I was talking about being "At the port" in the USA for 13 days and now it is "In Transit" less than an hour away from the Port of Baltimore on a truck. I was also "At the port" in Germany for quite some time before it made it onto a ship, but the actual trip on the ship to the East Coast of the USA is less than 2 weeks.

[Liquid_Ice]

Finally picking up my car today! Negotiated the pricing on July 17th, placed my order July 19th, picking up September 14th - so nearly a full 2 months from start to finish. Can't wait!

[wtwo3]

Originally Posted by Liquid_Ice

Finally picking up my car today! Negotiated the pricing on July 17th, placed my order July 19th, picking up September 14th - so nearly a full 2 months from start to finish. Can't wait!

Congrats! Post pics when you do!

[ben_mw]

Mine is off the truck and at the dealership. I can't pick it up until Friday due to travel but I'm stoked to see it!

[Liquid_Ice]

Originally Posted by wtwo3

Congrats! Post pics when you do!

Thanks! Here are a few quick pics I took when I got home...









It is a huge change from the F30 340i xDrive I had! iDrive 7 has so many more options compared to the iDrive 5 I had in mine.

[wtwo3]

Originally Posted by Liquid_Ice

Thanks! Here are a few quick pics I took when I got home...

It is a huge change from the F30 340i xDrive I had! iDrive 7 has so many more options compared to the iDrive 5 I had in mine.

She's a beaut! Enjoy!

I personally am coming from a Q50 RS400, which has a great engine but decades old infotainment, so jumping into the m340i is gonna feel like i just stepped into the future.

[NeverEnough007]

Originally Posted by Liquid_Ice

My car arrived at the port on 8/30/19, my CA said it should arrive on 9/7/19, or roughly a week later but just today (9/12/19), it finally changed in mygarage to "In Transit", or 13 days later. My CA says he expects it to be delivered tomorrow and I'll be able to pick up the car on Saturday. *crossing fingers* thats actually the case!

What is a CA and how do I get one?