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      04-15-2020, 11:35 PM   #1
aghanty
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Sunroof issue

Hi,

I'm having an issue with my G20 330e sunroof.
It has stopped working since yesterday. It is in the closing position and wont open. Car is 4 month old.
After some research, I did a reset by holding on the tilt button for 20 sec. Now the tilt is working but the shade is still in the closing position and the sunroof slide is also not working.

Any idea?
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      04-16-2020, 09:24 PM   #2
Ghozthunter
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I had this happen to me aswell. Keep sliding the open button many times until it opens again. If the shade is stuck on the open position try sliding the button to close many times. Has not happened to me again so far.
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      04-18-2020, 04:59 AM   #3
advrider6510
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Hello,

Just happened to come across a video from you tube about this sunroof issue..
... I am not sure if this is the exact problem or not.. thought it might help
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      04-19-2020, 01:21 AM   #4
aghanty
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Thank you all for the reply but it was not successful. I will take it to BMW after the lockdown.
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      04-19-2020, 02:01 AM   #5
advrider6510
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Sorry to hear about that... Would be really helpful, if post your resolution you can update us here. We all would really like to know about the issue and its resolution in detail
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      04-20-2020, 08:54 AM   #6
aghanty
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Yes sure. In 2 weeks time
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      04-20-2020, 05:23 PM   #7
Jbrock22
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Quote:
Originally Posted by aghanty View Post
Yes sure. In 2 weeks time
Could be worse, stuck in the open position.
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      06-03-2020, 10:17 AM   #8
aghanty
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They reprogrammed it they said. Not mechanical issue I think. Working ok now.
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      06-03-2020, 03:51 PM   #9
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I have an issue with closing my sunroof, from tilt is fine, but in fully open it won't close on the one touch... It almost closed and the pops back open, kind of like the anti trap is kicking in?!
It will only close if I keep using small presses on the close button once it gets close to closing!
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      06-05-2020, 09:32 PM   #10
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I have the same issue. I bought my M340i back in october 2019 and it happened within 2 weeks ownership. Sunshade would not close. BMW of Maui said they fixed it but it happens intermittently now. Its getting worse. Just today, I could not open the moonroof at all. I heard a ticking noise coming from the moonroof switch and it opened fine. Then it wouldn't close. As soon as i arrived at the dealership, it started to work again.
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      11-05-2020, 06:01 AM   #11
tiagotrovao
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G21 sunroof trouble

Hi group!

The sunroof in my G21 stopped working, and message error says it's 'Impossible to close due to rain sensor' (the sunroof is closed btw). Tried the 15 second reset but no change, doesn't reset, doesn't tilt, nothing...

Due to take it to bmw under warranty, but would love to know if anyone experienced this, and how was it solved.

Thank you,

Best,

T.
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      11-26-2020, 05:29 PM   #12
mdesilva
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My sunroof was stuck in the open position. Fixed this issue by driving around the car for about a mile, turning off the car, locking it, unlocking it, opening all 4 windows by holding the unlock button, and then restarting the car. Sunroof closed up right away upon pressing the close button.

The core part of the solution I believe is to turn off the car and lock it, and then unlock it and turn it on again
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      02-27-2021, 11:43 AM   #13
Sunset330i
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Quote:
Originally Posted by aghanty View Post
Hi,

I'm having an issue with my G20 330e sunroof.
It has stopped working since yesterday. It is in the closing position and wont open. Car is 4 month old.
After some research, I did a reset by holding on the tilt button for 20 sec. Now the tilt is working but the shade is still in the closing position and the sunroof slide is also not working.

Any idea?
I have the EXACT same problem. 2020 330i with 12k miles. Unacceptable.
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      02-27-2021, 04:27 PM   #14
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I had a similar issue with my 21 m340ix. Wound up being faulty “rain guard”. I found calling BMW direct was very helpful. Especially since I’ve read up on all the sun roof woes here, I didn’t want to be a victim. They coordinated with the dealership and was more than willing to see the issue through to my satisfaction.
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