05-22-2023, 04:59 AM | #1 |
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Connected Booster Package - warning
Just be aware if you get the email from BMW saying your connected drive is up for renewal, it doesn't append the renewal to when the agreement ends, it does it immediately! If you renew on the date you get the email, you lose 2 weeks!
As a matter of principle, I've requested a refund and will have to renew the day before. |
05-23-2023, 11:47 AM | #3 |
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Strange. I renewed mine with Speed Cam Warnings two weeks ago and it added one year from the expiry date at end of May. All good until end of May 2024 renewed on 15th May.
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05-23-2023, 12:17 PM | #4 | |
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Quote:
I think the problem is, the expiring package is "Connected Package Professional" and is showing as not renewable and the annual extension is called "Your Connected Booster Package" (there's also a Concierge Services for £89 but never use it). Because it's a new package and not extending the existing one, they've not bothered to link the two together. |
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05-23-2023, 03:40 PM | #5 |
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Yep, happened to me too…. Already having lost nearly three months on the original connected drive subscription due to their ridiculous 90 day rule. Customer service has zero interest
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05-23-2023, 04:17 PM | #6 |
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Thanks for the top tip! Mine's due in a fortnight and I almost pressed the button today but got distracted by a phone call :-0
On a related note - received nothing about extended warranty... Should I have? I certainly did when my F31 reached 3 years... Thanks |
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05-24-2023, 12:49 AM | #7 |
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I hadn't received anything with a month to go so phoned them up. Not sure if I'd have left it any later they'd have contacted me. They were able to take the first monthly payment and then start the reoccurring ones a month after the expiry though
Last edited by srbs73; 05-24-2023 at 07:54 AM.. |
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05-24-2023, 04:36 PM | #9 |
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03-28-2024, 05:09 AM | #10 |
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Just got an email to say mine have expired. Didn't get any email a few weeks ago to remind me. I was sure I had until late April before they actually ran out.
Am I right in thinking I need to buy the Booster Package (£89) and map updates (£79) separately? About the only two things I use are Spotify and the Sat Nav. I couldn't care less about Remote 3D view, connected parking, in-car experiences (whatever that is) or Alexa etc, so it's a bit annoying they are separate Toying with idea to skip a year for Map Updates and just get it next time around f I still have the car.
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03-28-2024, 05:21 AM | #11 |
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I am arguing the toss with the useless BMW so call customer service (yeah right)
I lost 2 weeks and as far as I am concerned they ripped me off and I want it! Do what I do email every day Speed camera - 12 months from renewal Map update - 12 months from renewal You get a FULL 12 months with these Booster Oh we will rip you off! BMW are a joke all round, be glad to change this car and go away from BMW
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03-28-2024, 06:35 AM | #14 |
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I didn't bother renewing - the only thing I kind of miss is RTTI but then Waze does all that for free.
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Current: 2021 G21 330i M-Sport Previous: 2018 A6 Avant S-Line MMI+, 2014 F31 320d M-Sport, 2013 F10 520d M-Sport, 2011 F10 530d M-Sport, 2008 320i M-Sport Coupe, 2002 325i, 2001 318i valvetronic, 1998 318i, 1996 525i, 1990 Porsche 944S2 |
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