Bimmerpost
3
/
4 Series
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Local Forums UK Connected Drive down?

Post Reply
 
Thread Tools Search this Thread
      12-15-2019, 04:40 AM   #1
Vossy
Second Lieutenant
United Kingdom
110
Rep
275
Posts

Drives: G20 330E M Sport
Join Date: Sep 2019
Location: People’s Republic of Wiltshire

iTrader: (0)

Connected Drive down?

Has anyone else tried and failed to log in to Connected Drive this morning?

I’ve been denied access when trying to log in with the message

Error 403: Access forbidden

You don’t have permission to access the requested object. It is either read protected or not readable by the server.

Denied access on two different devices.
Appreciate 0
      12-15-2019, 05:56 AM   #2
Burnzie’s BM
Private First Class
Burnzie’s BM's Avatar
United Kingdom
65
Rep
146
Posts

Drives: BMW 330e 2019
Join Date: Oct 2019
Location: Cheshire

iTrader: (0)

Yeah, mines not updated all morning so I logged out now I can’t log back in again.

Tried adding my vehicle again on the website and that fails as well.

Must admit, I love the car but the little niggley software issues including the reoccurring brake fluid issue and the app which only works when it wants, if at all is starting to take the shine off.

What doesn’t help is with the amount of workload I’ve currently on up to Christmas I haven’t got the time to take it in to the dealer to see if they can update the software like some on here already have.
Appreciate 0
      12-15-2019, 06:06 AM   #3
KMoore
Private
KMoore's Avatar
United Kingdom
18
Rep
80
Posts

Drives: G20 320i M Sport
Join Date: Aug 2019
Location: UK

iTrader: (0)

Same here, just got the rotating circle thing when trying to start the app. Good job their car building isn't to the same standard as their software integration.
Appreciate 0
      12-15-2019, 06:31 AM   #4
Ericoguy
Registered
0
Rep
3
Posts

Drives: G20 330e mSport
Join Date: Dec 2019
Location: Gloucester

iTrader: (0)

Yup - same here. I just the red circle of non-joy.
Appreciate 0
      12-15-2019, 06:38 AM   #5
Vossy
Second Lieutenant
United Kingdom
110
Rep
275
Posts

Drives: G20 330E M Sport
Join Date: Sep 2019
Location: People’s Republic of Wiltshire

iTrader: (0)

Wouldn’t it be useful if BMW notified us of scheduled maintenance (assuming that’s what it is)beforehand?
Appreciate 0
      12-15-2019, 07:59 AM   #6
Osheatwo
Second Lieutenant
United_States
204
Rep
247
Posts

Drives: BMW M3 Comp Xdrive
Join Date: May 2018
Location: Atlanta

iTrader: (0)

Garage List
2021 BMW X5 M50i  [10.00]
2023 BMW 330E  [10.00]
Quote:
Originally Posted by Vossy View Post
Has anyone else tried and failed to log in to Connected Drive this morning?

I’ve been denied access when trying to log in with the message

Error 403: Access forbidden

You don’t have permission to access the requested object. It is either read protected or not readable by the server.

Denied access on two different devices.
We got the same message all day yesterday on my daughter phone. She has the iPhone 11. We updated to the latest iPhone software version and she was able to log in with no problems.
Appreciate 0
      12-15-2019, 10:58 AM   #7
tricky6
Lieutenant
240
Rep
534
Posts

Drives: G20 330e M Sport+
Join Date: Jun 2019
Location: UK

iTrader: (0)

Quote:
Originally Posted by Osheatwo View Post
Quote:
Originally Posted by Vossy View Post
Has anyone else tried and failed to log in to Connected Drive this morning?

I've been denied access when trying to log in with the message

Error 403: Access forbidden

You don't have permission to access the requested object. It is either read protected or not readable by the server.

Denied access on two different devices.
We got the same message all day yesterday on my daughter phone. She has the iPhone 11. We updated to the latest iPhone software version and she was able to log in with no problems.
Yep also down. Last time it worked was about 11pm yesterday. Having tried reinstalling it, it now tells me I have no Internet connection and won't let me log back in :-(
Appreciate 0
      12-15-2019, 11:00 AM   #8
Osheatwo
Second Lieutenant
United_States
204
Rep
247
Posts

Drives: BMW M3 Comp Xdrive
Join Date: May 2018
Location: Atlanta

iTrader: (0)

Garage List
2021 BMW X5 M50i  [10.00]
2023 BMW 330E  [10.00]
Quote:
Originally Posted by tricky6 View Post
Quote:
Originally Posted by Osheatwo View Post
Quote:
Originally Posted by Vossy View Post
Has anyone else tried and failed to log in to Connected Drive this morning?

I've been denied access when trying to log in with the message

Error 403: Access forbidden

You don't have permission to access the requested object. It is either read protected or not readable by the server.

Denied access on two different devices.
We got the same message all day yesterday on my daughter phone. She has the iPhone 11. We updated to the latest iPhone software version and she was able to log in with no problems.
Yep also down. Last time it worked was about 11pm yesterday. Having tried reinstalling it, it now tells me I have no Internet connection and won't let me log back in :-(
Are you on the latest update? Referring to IOS Update
Appreciate 0
      12-15-2019, 11:09 AM   #9
Burnzie’s BM
Private First Class
Burnzie’s BM's Avatar
United Kingdom
65
Rep
146
Posts

Drives: BMW 330e 2019
Join Date: Oct 2019
Location: Cheshire

iTrader: (0)

I’m running the latest IOS and it won’t verify my VIN.

All was working a treat Friday but started having issues on Saturday where it wouldn’t update my range or location.

Going to give the app a miss for a while
Appreciate 0
      12-15-2019, 11:09 AM   #10
Vossy
Second Lieutenant
United Kingdom
110
Rep
275
Posts

Drives: G20 330E M Sport
Join Date: Sep 2019
Location: People’s Republic of Wiltshire

iTrader: (0)

Quote:
Originally Posted by Osheatwo View Post
Are you on the latest update? Referring to IOS Update
Hello Mate. Yes I’m on the latest update. I think we have an issue with the servers over here.
Everything was ok yesterday and looking on the Connected Drive App the last charging update for my 330e was 12.20am this morning.
I think the issue is at BMW’s end rather than IOS
Appreciate 0
      12-15-2019, 11:11 AM   #11
Burnzie’s BM
Private First Class
Burnzie’s BM's Avatar
United Kingdom
65
Rep
146
Posts

Drives: BMW 330e 2019
Join Date: Oct 2019
Location: Cheshire

iTrader: (0)

Must be their side as I can’t even connect through the website now, the page just hangs.
Appreciate 0
      12-15-2019, 11:26 AM   #12
Vossy
Second Lieutenant
United Kingdom
110
Rep
275
Posts

Drives: G20 330E M Sport
Join Date: Sep 2019
Location: People’s Republic of Wiltshire

iTrader: (0)

Up and running now for me.
Appreciate 0
      12-15-2019, 11:47 AM   #13
CardinalZeus77
Captain
CardinalZeus77's Avatar
United Kingdom
189
Rep
817
Posts

Drives: Porsche 991.2 Carrera S
Join Date: Jul 2005
Location: United Kingdom

iTrader: (0)

Garage List
Yes running for me too now.
__________________
Current: 991.2 Carrera S
Sold: BMW G20 320d Xdrive M Sport
Sold: Porsche Macan GTS Night Blue / Full GTS Interior
Sold: F80 M3 Black Sapphire/Sakhir Orange
Sold: E92 M3 Jerez Black/Fox Red Leather
Appreciate 1
Mark_R10.50
      12-15-2019, 01:25 PM   #14
tricky6
Lieutenant
240
Rep
534
Posts

Drives: G20 330e M Sport+
Join Date: Jun 2019
Location: UK

iTrader: (0)

Quote:
Originally Posted by Hitman999 View Post
Yes running for me too now.
Yeah working again now...
Appreciate 0
      12-15-2019, 02:02 PM   #15
Burnzie’s BM
Private First Class
Burnzie’s BM's Avatar
United Kingdom
65
Rep
146
Posts

Drives: BMW 330e 2019
Join Date: Oct 2019
Location: Cheshire

iTrader: (0)

Yep, all working again here as well.
Appreciate 0
      12-18-2019, 01:53 AM   #16
Vossy
Second Lieutenant
United Kingdom
110
Rep
275
Posts

Drives: G20 330E M Sport
Join Date: Sep 2019
Location: People’s Republic of Wiltshire

iTrader: (0)

Down this morning. Useless.
Appreciate 0
      12-18-2019, 04:35 AM   #17
Burnzie’s BM
Private First Class
Burnzie’s BM's Avatar
United Kingdom
65
Rep
146
Posts

Drives: BMW 330e 2019
Join Date: Oct 2019
Location: Cheshire

iTrader: (0)

It’s like having fork in a sugar bowl.
Appreciate 0
      12-18-2019, 08:44 AM   #18
Yorkshire330e
Private First Class
30
Rep
110
Posts

Drives: 330e
Join Date: Oct 2019
Location: Yorkshire, UK

iTrader: (0)

My connected app seems ok this morning but I have noticed Alexa has forgotten all my log in details and when I try and re-link it, won’t let me log in via connected (prompts a browser sign in via Alexa app). Actually the climatise request failed via connected as well but the charging status is showing... had to de-frost my car the old fashioned way this morning by pressing the diamond button on the key fob, instead of asking Alexa over my cornflakes!
Appreciate 0
      12-18-2019, 09:25 AM   #19
woody320
Second Lieutenant
117
Rep
286
Posts

Drives: G20 330e M Sport
Join Date: Jun 2013
Location: UK

iTrader: (0)

I can now log in but it shows last update yesterday at 0920.
No mileage, no MPG and now No Connected Music either (Its just gone from the menu).
Spoke to Connecteddrive this morning, sounds like a big part of the system is down.
Appreciate 0
      12-18-2019, 11:47 AM   #20
tricky6
Lieutenant
240
Rep
534
Posts

Drives: G20 330e M Sport+
Join Date: Jun 2019
Location: UK

iTrader: (0)

Quote:
Originally Posted by woody320 View Post
I can now log in but it shows last update yesterday at 0920.
No mileage, no MPG and now No Connected Music either (Its just gone from the menu).
Spoke to Connecteddrive this morning, sounds like a big part of the system is down.
Mine is working now...
Appreciate 0
      12-18-2019, 01:00 PM   #21
woody320
Second Lieutenant
117
Rep
286
Posts

Drives: G20 330e M Sport
Join Date: Jun 2013
Location: UK

iTrader: (0)

Quote:
Originally Posted by tricky6 View Post
Quote:
Originally Posted by woody320 View Post
I can now log in but it shows last update yesterday at 0920.
No mileage, no MPG and now No Connected Music either (Its just gone from the menu).
Spoke to Connecteddrive this morning, sounds like a big part of the system is down.
Mine is working now...
Not working for me. Still says 0920 yesterday
Appreciate 0
      12-18-2019, 05:30 PM   #22
73henny
Lieutenant Colonel
73henny's Avatar
Scotland
500
Rep
1,580
Posts

Drives: a lovely new G20 320dx
Join Date: Nov 2012
Location: Scotland

iTrader: (0)

Mine started working today after not updating since the end of November.
Remote 3d view works fine too.
__________________
G20 320dx. Every option except a tow bar
'20 Subaru XV 2.0.

Gone; F30 335dx, F30 330dx, F21 LCI 125d, F48 X1 20dx, F10 520d
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 11:46 PM.




g20
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST