[newway]

Hello all,

My 2019 BMW3 G20 comes with a KeyCard (see attached) and it worked when we first got the car back in Jan 2020. (and Yes I have a comfort access pack)

However recently it stopped working: it won't unlock the door and
the digital key settings won't detect its presence either.

Somewhere I read that this is a paid-for service and only free for 1st year, but I can't confirm this. In my connected-drive store neither can I see any related subscription service, I recalled last year I did see something like 'the5' that's related to digital key but that option is not there anymore.

Did BMW changed/removed support for the KeyCard or is there something I missed?

[hamera]

As far as I'm aware, the Key Card does not expire.
My car was registered in September 2019 and the card is still OK.

My mobile Digital Key subscription expired without the option of extending it, but that's a different matter.