Emails from my domain going to SPAM on GMAIL

MoreCowbell · 05-12-2010, 02:25 PM

Gentlemen...

I have a new email domain for my business. I am having a major issue...

When I send emails to people they often wind up in their SPAM folders. This is happening with virtually everybody who uses Gmail.

I don't want my emails to be missed...what steps can I take to stop this from happening?

Thanks in advance.

ideliver · 05-12-2010, 09:46 PM

your hosting has been flagged as a spammer...(but i really don't know what the fuck i am talking about)

335e92tx · 05-12-2010, 10:41 PM

called rbl (remoteblacklist). Someone will have to prove you don't have a spamer on that ISP before its unblocked

MoreCowbell · 05-13-2010, 02:03 PM

Quote:

Originally Posted by 335e92tx

called rbl (remoteblacklist). Someone will have to prove you don't have a spamer on that ISP before its unblocked

How do I do this?

335e92tx · 05-13-2010, 02:27 PM

What ISP do you use? You should really talk to them and get them to do their job. They probably had someone from another domain they provide service to send out a large volume of mail and that got them on the RBL. You really can't do anything as such.

This might help - Im not sure if spamhaus provides RPL updates to others or not.. I think it works that way..

http://www.spamhaus.org/

Now if it only happens to your customers who use gmail, then thats probably a different issue. Some mail service provides (like AOL or yahoo), will have a limit on how much mail they receive from a certain domain. Once that limit is hit within X number of hours, they will 'throttle' them. You will have to enter into discussion with the google folks that they need to put you into a different class so it won't throttle at such a low level. In some cases, you might have to reduce (using some queuing) the volume you send out at once.

radix · 05-13-2010, 03:19 PM

Quote:

Originally Posted by 335e92tx

called rbl (remoteblacklist). Someone will have to prove you don't have a spamer on that ISP before its unblocked

Actually RBL is real-time blackhole list, but close enough. It's probably not a RBL issue anyhow as the email wouldn't end up in the users mailbox at all, it'd simply be blocked at the connection level. Since the mail is ending up in the mailbox but labelled spam, it's probably just some sort of filtering, the Google equivalent of SpamAssassin or whatever.

radix · 05-13-2010, 03:29 PM

Probably not too helpful, but who knows...

http://www.google.com/mail/help/figh...explained.html

UncleWede · 05-13-2010, 04:47 PM

How many people at a time are you sending to GMail accounts?
What is the content of your messages? It's sometimes easy to find that "normal" conversation gets considered spam. I use the Google Spam filter as our external service. SOMETIMES things that seem innocent as a whole will trigger a spam response. And if you include your return email address too often in the message, spam gets triggered for too many @ s in the message.

335e92tx · 05-13-2010, 06:10 PM

If it is truly just mail messages being flagged as spam then the general solution is to have the recepients place your address in their 'contact' list. That fixes it most the time.

deamon32 · 05-13-2010, 07:17 PM

Have you looked at the email header in gmail to find out why its being flagged as spam? It could be either a reverseDNS issue, a blacklisted host, a SPF DNS conflict, etc.

Once you know why its being marked as spam you can start to fix the actual issue.

jayson · 05-14-2010, 09:10 AM

Ultimately it is the ISP that is hosting your email accounts. Is your email domain / SMTP on a shared web server? If so, someone else on that server has been sending bulk messages that gmail is blacklisting. FYI: If you are going to spam folders on Gmail, you will soon be going to SPAM on many other mail providers as well.

I would outsorce your email to a company that can guarantee inbox delivery.

05-12-2010, 02:25 PM	#1
MoreCowbell Lieutenant Colonel 496 Rep 1,700 Posts Drives: 24 i5M60 23 X740 23 Vette Z06 Join Date: Feb 2006 Location: Westchester, NY iTrader: (0)	Emails from my domain going to SPAM on GMAIL Gentlemen... I have a new email domain for my business. I am having a major issue... When I send emails to people they often wind up in their SPAM folders. This is happening with virtually everybody who uses Gmail. I don't want my emails to be missed...what steps can I take to stop this from happening? Thanks in advance.
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05-12-2010, 09:46 PM	#2
ideliver Major 240 Rep 1,247 Posts Drives: E60 M5, E71 X6M, E46 M3 Join Date: Feb 2008 Location: At the gas station iTrader: (0) Garage List 2006 BMW E46 M3 'vert [0.00] 2008 BMW M5 [0.00] 2011 BMW E92 [0.00] 2012 BMW X6M [0.00] 2003 E46 M3 [0.00]	your hosting has been flagged as a spammer...(but i really don't know what the fuck i am talking about) __________________ Current: 2006 E46 M3 'vert 6-sp 2008 E60 M5, 2011 E92 328 6-sp, 2011 E70 N55, 2012 E71 X6M
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05-12-2010, 10:41 PM	#3
335e92tx ahat 1040 Rep 2,592 Posts Drives: Was '07-335e92 - Now '13-335IS Join Date: Mar 2008 Location: Texas iTrader: (6)	called rbl (remoteblacklist). Someone will have to prove you don't have a spamer on that ISP before its unblocked __________________ '13 335IS N54 (1 of 373 LeMans Blue out of 3597 total production e92)- Grey interior (1 of 24 in LMB with any trans- 1 of 14 with DCT)-MODS -MFactory LSD/MHD-BQ custom Tune/ATM-IC/AFE Momentum GT Intake/Konis/Mfront&HeimJoint Rear rods&arms/Brembos. https://photos.app.goo.gl/Lo6aHZRo7XqtPkhL8
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05-13-2010, 02:27 PM	#5
335e92tx ahat 1040 Rep 2,592 Posts Drives: Was '07-335e92 - Now '13-335IS Join Date: Mar 2008 Location: Texas iTrader: (6)	What ISP do you use? You should really talk to them and get them to do their job. They probably had someone from another domain they provide service to send out a large volume of mail and that got them on the RBL. You really can't do anything as such. This might help - Im not sure if spamhaus provides RPL updates to others or not.. I think it works that way.. http://www.spamhaus.org/ Now if it only happens to your customers who use gmail, then thats probably a different issue. Some mail service provides (like AOL or yahoo), will have a limit on how much mail they receive from a certain domain. Once that limit is hit within X number of hours, they will 'throttle' them. You will have to enter into discussion with the google folks that they need to put you into a different class so it won't throttle at such a low level. In some cases, you might have to reduce (using some queuing) the volume you send out at once. __________________ '13 335IS N54 (1 of 373 LeMans Blue out of 3597 total production e92)- Grey interior (1 of 24 in LMB with any trans- 1 of 14 with DCT)-MODS -MFactory LSD/MHD-BQ custom Tune/ATM-IC/AFE Momentum GT Intake/Konis/Mfront&HeimJoint Rear rods&arms/Brembos. https://photos.app.goo.gl/Lo6aHZRo7XqtPkhL8 Last edited by 335e92tx; 05-13-2010 at 02:32 PM..
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05-13-2010, 03:29 PM	#7
radix you know he kills little girls like you 390 Rep 892 Posts Drives: - Join Date: Feb 2008 Location: - iTrader: (0)	Probably not too helpful, but who knows... http://www.google.com/mail/help/figh...explained.html
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05-13-2010, 04:47 PM	#8
UncleWede Long Time Admirer, First Time Owner 18156 Rep 9,387 Posts Drives: G01 X3 M40i Dark Graphite Join Date: Jun 2005 Location: Oxnard, CA iTrader: (0)	How many people at a time are you sending to GMail accounts? What is the content of your messages? It's sometimes easy to find that "normal" conversation gets considered spam. I use the Google Spam filter as our external service. SOMETIMES things that seem innocent as a whole will trigger a spam response. And if you include your return email address too often in the message, spam gets triggered for too many @ s in the message.
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05-13-2010, 06:10 PM	#9
335e92tx ahat 1040 Rep 2,592 Posts Drives: Was '07-335e92 - Now '13-335IS Join Date: Mar 2008 Location: Texas iTrader: (6)	If it is truly just mail messages being flagged as spam then the general solution is to have the recepients place your address in their 'contact' list. That fixes it most the time. __________________ '13 335IS N54 (1 of 373 LeMans Blue out of 3597 total production e92)- Grey interior (1 of 24 in LMB with any trans- 1 of 14 with DCT)-MODS -MFactory LSD/MHD-BQ custom Tune/ATM-IC/AFE Momentum GT Intake/Konis/Mfront&HeimJoint Rear rods&arms/Brembos. https://photos.app.goo.gl/Lo6aHZRo7XqtPkhL8
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05-13-2010, 07:17 PM	#10
deamon32 First Lieutenant 14 Rep 395 Posts Drives: 135i Join Date: Apr 2008 Location: Costa Mesa iTrader: (1)	Have you looked at the email header in gmail to find out why its being flagged as spam? It could be either a reverseDNS issue, a blacklisted host, a SPF DNS conflict, etc. Once you know why its being marked as spam you can start to fix the actual issue. __________________ LeMans 135i ///M-sport 6MT
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05-14-2010, 09:10 AM	#11
jayson Life's too short for chess 68 Rep 215 Posts Drives: 2019 991.2 T / E36 M3 Join Date: Sep 2007 Location: New Jersey iTrader: (1)	Ultimately it is the ISP that is hosting your email accounts. Is your email domain / SMTP on a shared web server? If so, someone else on that server has been sending bulk messages that gmail is blacklisting. FYI: If you are going to spam folders on Gmail, you will soon be going to SPAM on many other mail providers as well. I would outsorce your email to a company that can guarantee inbox delivery.
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