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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) General G20 Sedan / G22 Coupe / G26 Gran Coupe Discussions Dealership damaged my car!

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      04-23-2024, 02:23 PM   #1
ar2020
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Dealership damaged my car!

Hey guys I'm seething right now. I had an issue where my p button malfunctioned so it would not get out of P once starting. I got the car towed to the dealership parking lot last night.

Today, the dealership let me know they had to move the car on a tow truck to their work area. And the dolly damaged my rear side skirt. This looks bad from my eyes it looks like there are scratches above the side skirt on to the door panel? What is the fix here? Replace and paint the side skirt? They are willing to cover the cost. But if I'm painting the door panel and stuff the value of my car is shot

Do I have options of suing them?
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      04-23-2024, 02:24 PM   #2
monkeyman8
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Have them replace it and move on.
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      04-23-2024, 02:26 PM   #3
ar2020
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Quote:
Originally Posted by monkeyman8 View Post
Have them replace it and move on.
Stock 330 side skirts or should I tell them to put m style if possible?
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      04-23-2024, 02:28 PM   #4
zazzau
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Quote:
Originally Posted by monkeyman8 View Post
Have them replace it and move on.
Agreed!
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      04-23-2024, 02:30 PM   #5
Shaneartistry
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An unfortunate accident. Have them replace the side skirt. The value of your vehicle won’t be affected from something as minor as that.
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      04-23-2024, 03:20 PM   #6
komoornik
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Sue them for 1M $
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      04-24-2024, 09:09 AM   #7
premier3is
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“Should I sue them”… lol seriously?

Have them fix it and move on, they agreed to repair it for you.
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      Yesterday, 09:33 PM   #8
zachBMW
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have them fix it and ask for the M side skirts
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      Yesterday, 10:41 PM   #9
M340I///M
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Have them fix it, it’s minor damage and won’t affect the value of the car. And the dealership will replace original parts , they will not upgrade you to M sport side skirts just because they accidentally caused damage to your vehicle. It was unintentional damage not malicious damage.

Unless you can provide evidence that it was intentional.

Just have them do a good job.


( unless you yourself upgraded to msport side skirts , then they would have to replace it with m sport side skirts to match the opposite side. Other wise your stuck with oem but not an oem upgrade)


Keep these pictures on file for when you sell the car and they pull up the repair on carfax this way you can show that it was minor damage. Carfax doesn’t provide specifics on how much damage was caused.
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      Today, 04:10 AM   #10
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Had a similar issue with one of my past bimmers, a 650i. Had at the dealership for some repairs and they dented rear quarter panel. When I went to pickup the car and noticed the dent I refused to take it, kept the loaner they gave me and they fixed it up perfect for me. Did not effect my value or put any hits on my carfax fortunately
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