07-28-2020, 08:43 PM | #1 |
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Remote 3D view
Hi all, Before I call BMW connected support I figured I would ask on here. Is the remote 3D view supposed to work? It says it updated and shows the proper address but the picture always looks similar to the one below (I've had the car about a week). For reference, I'm on an iPhone.
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David
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07-28-2020, 09:26 PM | #3 |
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i called the dealership since it has never worked since i got my car last October...i was told that service had been put on hold and no longer working till further update or notice by bmw in the near future...meh.
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07-28-2020, 11:28 PM | #4 |
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Works maybe half the time
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07-29-2020, 01:00 AM | #5 | |
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07-29-2020, 05:44 AM | #6 |
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Mine works most of the time-- think BMW needs to figure out more reliable server system
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07-29-2020, 05:51 AM | #7 | ||
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David
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07-29-2020, 07:59 AM | #8 | |
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Plus when I first installed Connected drive something needed to be activated in the car privacy menu, cannot remember exactly now. |
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07-29-2020, 12:12 PM | #9 |
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That's odd. I have an older Galaxy S8 and I can refresh remote view as many times as I need; haven't experienced any sort of refresh limit (yet). Granted, as cool as the concept is, the execution is crap....on first try for Remote View, I get an error about 100% of the time (server/connection error). After hitting reload/retry several times, it figures it out (does take a long time; anywhere from 45 seconds to 2 minutes, and the counter resets if the app somehow starts working in the background instead of being your active window).
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07-29-2020, 07:56 PM | #10 | |
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When my car had software version 07/2019, the remote 3d view rarely worked. Now with version 03/2020, the remote 3d function works flawlessly. |
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07-29-2020, 09:12 PM | #11 |
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07-29-2020, 10:26 PM | #12 |
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I'm on 03/2020.58 as well and mine works perfectly.
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07-31-2020, 02:06 AM | #14 |
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It stopped working for me when i installed the iOS 14 beta.
The "BMW Connected" app is being replaced by "My BMW". I downloaded it yesterday and interestingly Remote 3D View is disabled and has "Coming soon" on the icon. |
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07-31-2020, 09:30 AM | #15 |
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Did you get My BMW from the App Store? I don't see it there on ios14.
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07-31-2020, 01:13 PM | #16 |
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loonysup ,
There is another thread on the My BMW app which EVENTUALLY WILL REPLACE the Connected app here in US. Right now, we in US are still on Connected app -- as a matter of fact, I followed the link in other thread and Google Play Store (I have Android phone) says App not available in your country (US); and I don't think side loading will work since the servers in US haven't been set up for new app Hope that helps
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Al
2020 M340Xi| ZDA| ZDY| ZPP| ZPX| 1CR| 1PL| 688| 6NW| 2VFH| Retired: 2014 328i BMW CCA |
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07-31-2020, 01:17 PM | #17 |
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Thanks for the reply. I tend to forget sometimes that this is a global forum.
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David
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07-31-2020, 05:21 PM | #18 |
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10-11-2020, 10:33 AM | #19 |
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Mine has started working again! I can see BMW Connected was updated on 29th Sep but thought I’d tried it since then. Only other thing is I upgraded to iOS 14.2 beta 2 on the same date.
Maybe they’ve done something at the backend to resolve it? |
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10-11-2020, 10:51 AM | #20 |
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I'm on iOS 14.2 and the latest connected app and it's still not working for me.
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David
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10-11-2020, 12:08 PM | #21 |
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Mine never worked on 07.2019 but works fine on 07.2020
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10-11-2020, 02:12 PM | #22 | |
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Software is 03.2020 |
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