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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Ordering / Pricing / Order Tracking Forum Dealership messed up and ordered my M340i without xDrive

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      06-08-2019, 05:07 PM   #1
RG500
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Dealership messed up and ordered my M340i without xDrive

Put in an order for a M340i xDrive back in April. Or at least that's what I thought.

Unfortunately it looks like a mistake was made and my M340i was built as an RWD instead which I just now noticed. I am supposed to do a PCD early next month. I don't believe that the dealer has even realized the mistake yet.

Has anyone else had their order messed up?
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      06-08-2019, 05:21 PM   #2
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There was a thread on here where it happened to someone in California that ordered the car and already took delivery. At least you haven’t taken delivery yet so maybe you can order a new one. I ordered mine and just checked the build sheet again just to make sure.
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      06-08-2019, 07:29 PM   #3
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Have dealer order another car that is correct and also get a VIR from him.
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      06-08-2019, 09:15 PM   #4
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I remember my first time ordering a car...

Did you receive a copy of the vehicle inquiry report prior to ending the conversation? How did you communicate your build? Did you add the production number to my garage on bmwusa.com?

Most dealers want a build in writing and acquire signature of proof.
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      06-08-2019, 09:27 PM   #5
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Quote:
Originally Posted by RG500 View Post
Put in an order for a M340i xDrive back in April. Or at least that's what I thought.

Unfortunately it looks like a mistake was made and my M340i was built as an RWD instead which I just now noticed. I am supposed to do a PCD early next month. I don't believe that the dealer has even realized the mistake yet.

Has anyone else had their order messed up?
Allocations dealers receive are by model (Engine) and transmission type. XDrive is not chosen as an option, the dealer needs to have an xDrive allocated to them. Seems they chose the wrong allocation to build for you. Get it corrected now as a new order has to be placed.
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      06-08-2019, 09:51 PM   #6
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Quote:
Originally Posted by drexplode View Post
I remember my first time ordering a car...

Did you receive a copy of the vehicle inquiry report prior to ending the conversation? How did you communicate your build? Did you add the production number to my garage on bmwusa.com?

Most dealers want a build in writing and acquire signature of proof.
Yep I got a copy of the vehicle inquiry report the day I placed the order, along with the sheet (not sure what it is called) that they drew up with the final total price for the vehicle. The vehicle inquiry report does actually just show M340i on however, the other sheet with the final price and everything shows M340i xdrive.


When I did the build I communicated to CA that I wanted xdrive, which they actually knew from a previous built that I had did with them. In fact they brought it up before me even telling them. Also I had plenty of conversations with the sales manager about how I preferred xdrive over RWD. To the point where he tried to talk me into purchasing one off the lot but then he realized that they weren't xdrive and said "nevermind I know you don't want those because they aren't xdrive." Some of it is my fault as I overlooked it on the vehicle inquiry report and I didn't even pay attention that it didn't say it on my garage when I as tracking it until late last week.
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      06-08-2019, 10:01 PM   #7
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Quote:
Originally Posted by Frank_NJ View Post
Have dealer order another car that is correct and also get a VIR from him.
Yea it sucks though because now I have to start all over and go back to waiting. I originally put in a build last year first week of December after getting into an accident where I lost my previous bmw. Long story short after waiting serval months switched to a 340 build and was finally getting somewhere. but oh well
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      06-09-2019, 06:23 AM   #8
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Quote:
Originally Posted by RG500 View Post
Quote:
Originally Posted by drexplode View Post
I remember my first time ordering a car...

Did you receive a copy of the vehicle inquiry report prior to ending the conversation? How did you communicate your build? Did you add the production number to my garage on bmwusa.com?

Most dealers want a build in writing and acquire signature of proof.
Yep I got a copy of the vehicle inquiry report the day I placed the order, along with the sheet (not sure what it is called) that they drew up with the final total price for the vehicle. The vehicle inquiry report does actually just show M340i on however, the other sheet with the final price and everything shows M340i xdrive.


When I did the build I communicated to CA that I wanted xdrive, which they actually knew from a previous built that I had did with them. In fact they brought it up before me even telling them. Also I had plenty of conversations with the sales manager about how I preferred xdrive over RWD. To the point where he tried to talk me into purchasing one off the lot but then he realized that they weren't xdrive and said "nevermind I know you don't want those because they aren't xdrive." Some of it is my fault as I overlooked it on the vehicle inquiry report and I didn't even pay attention that it didn't say it on my garage when I as tracking it until late last week.
Can you post a copy of the vehicle inquiry report from the dealer with your personal information redacted?
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      06-09-2019, 11:36 AM   #9
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Can you upload a better quality picture of the last page? It looks like pac man to me.
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      06-09-2019, 01:46 PM   #10
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Quote:
Originally Posted by drexplode View Post
Can you upload a better quality picture of the last page? It looks like pac man to me.
my bad for some reason all the pictures I upload come out messed up but, here is a pdf attached file of it.
Attached Images
File Type: pdf M340i Build Specs[824].pdf (297.8 KB, 126 views)
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      06-09-2019, 01:55 PM   #11
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Quote:
Originally Posted by RG500 View Post
my bad for some reason all the pictures I upload come out messed up but, here is a pdf attached file of it.
yup definitely a mistake.

build code for XI is 203Z. VIR states 203Q.

Looks like a mistake on both fronts: dealership entered wrong code, and during review you missed it. Ask the dealer to find a car that matches your specs, or order a new one that is near start of production.

A suggestion would be to build the car on bmw's website and send the build code to the dealer - maybe you did that already
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      06-09-2019, 02:06 PM   #12
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Phew! With multiple wrong car threads I keep checking to make sure!
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      06-09-2019, 04:38 PM   #13
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Quote:
Originally Posted by drexplode View Post
Quote:
Originally Posted by RG500 View Post
my bad for some reason all the pictures I upload come out messed up but, here is a pdf attached file of it.
yup definitely a mistake.

build code for XI is 203Z. VIR states 203Q.

Looks like a mistake on both fronts: dealership entered wrong code, and during review you missed it. Ask the dealer to find a car that matches your specs, or order a new one that is near start of production.

A suggestion would be to build the car on bmw's website and send the build code to the dealer - maybe you did that already
I actually went in to the dealership and me and the CA both did the build through bmwusa there at their computer. But apparently that didn't help either... I'll be sure to triple check the VIR next time and pay more attention to the model when I go try to put in the new one.... hopefully they have allocations
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