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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) General G20 Sedan / G22 Coupe / G26 Gran Coupe Discussions Remote Start does not turn on heated seats/steering wheel?

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      01-22-2020, 02:17 PM   #199
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Originally Posted by VipinLJ View Post
I didn’t mean to say it was intentional. They could’ve coded in heating for the passenger seat and forgotten about coding the drivers seat heating. Mistakes happen yes.
Yes, recreational smoking does tend to make you more forgetful.
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      01-22-2020, 02:29 PM   #200
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Yes, recreational smoking does tend to make you more forgetful.
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      01-22-2020, 07:12 PM   #201
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I have typically used the iPhone app, but today I remote started the car using the key fob. When I got to the car I noticed the passenger seat heater indicator was on the lowest setting. The indicator turned off when I opened a door. The driver's seat and steering wheel were not warm, unlike the passenger seat. I am running software version 07/2019.53 and in the US.
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      01-22-2020, 07:16 PM   #202
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Originally Posted by bimmerbriva View Post
I have typically used the iPhone app, but today I remote started the car using the key fob. When I got to the car I noticed the passenger seat heater indicator was on the lowest setting. The indicator turned off when I opened a door. The driver's seat and steering wheel were not warm, unlike the passenger seat. I am running software version 07/2019.53 and in the US.
I'll start mine with the key fob tomorrow morning and see if my passenger seat heats up.

Somebody at BMW messed up and doesn't know which side of the car the steering wheel is on!
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      01-22-2020, 08:13 PM   #203
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Originally Posted by CrownRoyal79 View Post
I'll start mine with the key fob tomorrow morning and see if my passenger seat heats up.

Somebody at BMW messed up and doesn't know which side of the car the steering wheel is on!
It's definitely worth testing both ways, but for me it doesn't seem to make a difference if I use the keyfob or the app. I get the impression the car runs the same routine either way.
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      01-22-2020, 08:35 PM   #204
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Originally Posted by 2020g20 View Post
It's definitely worth testing both ways, but for me it doesn't seem to make a difference if I use the keyfob or the app. I get the impression the car runs the same routine either way.
I'll try it with the app tomorrow morning to see what happens. I haven't really paid attention to the passenger seat heating indicator until I noticed it today.

Has anyone who coded the ability to have the steering wheel heater come on based on outside temperature had any luck getting it to come on when remote starting? I'm still waiting to hear back from tokenmaster so I can code it on my car.

Last edited by bimmerbriva; 01-22-2020 at 08:44 PM..
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      01-22-2020, 09:17 PM   #205
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Originally Posted by 2020g20 View Post
It's definitely worth testing both ways, but for me it doesn't seem to make a difference if I use the keyfob or the app. I get the impression the car runs the same routine either way.
I coded this, which enabled the IDrive rule (which is separate than the Climate Rules), and it does not turn it with remote start.
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      01-22-2020, 10:49 PM   #206
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Originally Posted by blazesquall View Post
I coded this, which enabled the IDrive rule (which is separate than the Climate Rules), and it does not turn it with remote start.
For what it's worth, I'm not convinced the climate rules within iDrive have any bearing on how the pre-heating behaves before you get in and press the Start button. On 07.2019.40, my passenger seat preheats (before entering the car) even when I've completely disabled the automatic seat heating rule. The rule only seems to control what happens after I press Start.
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      01-22-2020, 11:58 PM   #207
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Quote:
Originally Posted by bimmerbriva View Post
Quote:
Originally Posted by 2020g20 View Post
It's definitely worth testing both ways, but for me it doesn't seem to make a difference if I use the keyfob or the app. I get the impression the car runs the same routine either way.
I'll try it with the app tomorrow morning to see what happens. I haven't really paid attention to the passenger seat heating indicator until I noticed it today.

Has anyone who coded the ability to have the steering wheel heater come on based on outside temperature had any luck getting it to come on when remote starting? I'm still waiting to hear back from tokenmaster so I can code it on my car.
My steering wheel always comes on with remote start. No coding necessary. It seems to follow the "below x temp" that I set in iDrive.
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      01-23-2020, 05:23 AM   #208
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Quote:
Originally Posted by CrownRoyal79 View Post
My steering wheel always comes on with remote start. No coding necessary. It seems to follow the "below x temp" that I set in iDrive.
I have the option/checkbox to have the driver's seat heating to come on below a certain temperature, but not for the steering wheel. Have you always had that option or was it something that showed up with a software update, or is there no option/checkbox at all?
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      01-23-2020, 06:07 AM   #209
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Quote:
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Quote:
Originally Posted by CrownRoyal79 View Post
My steering wheel always comes on with remote start. No coding necessary. It seems to follow the "below x temp" that I set in iDrive.
I have the option/checkbox to have the driver's seat heating to come on below a certain temperature, but not for the steering wheel. Have you always had that option or was it something that showed up with a software update, or is there no option/checkbox at all?
There is no option for the steering wheel in iDrive. But when the seats are supposed to heat up below the temperature you set, the steering wheel heater actually comes on.

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      01-23-2020, 07:47 AM   #210
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Quote:
Originally Posted by 2020g20 View Post

After remote starting my car the other day and sitting down on my typical ice-cold driver seat, I reached over to place something on the front passenger seat...and that seat was warm-ish. Not warm, but definitely not as cold as my seat. I hadn't pressed the Start button yet,
Not that I doubted you, but here is a picture confirming this. Remote start and then took this picture prior to opening the doors or unlocking the vehicle. Driver seat warmer is not on while passengers is on the lowest setting.

View post on imgur.com
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      01-23-2020, 07:58 AM   #211
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Quote:
Originally Posted by Spec23 View Post
Quote:
Originally Posted by 2020g20 View Post

After remote starting my car the other day and sitting down on my typical ice-cold driver seat, I reached over to place something on the front passenger seat...and that seat was warm-ish. Not warm, but definitely not as cold as my seat. I hadn't pressed the Start button yet,
Not that I doubted you, but here is a picture confirming this. Remote start and then took this picture prior to opening the doors or unlocking the vehicle. Driver seat warmer is not on while passengers is on the lowest setting.

https://imgur.com/7E1YqHu
I didn't look for the light prior to opening the door this morning but I can confirm that the steering wheel AND passenger seat heaters are definitely on when remote starting below the threshold temperature you set in iDrive.

I never bothered to check the passenger seat because the drivers seat is ice cold. The sweet spot in the lower back of the seat is nice and warm - nothing on the drivers side.
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      01-23-2020, 08:02 AM   #212
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Originally Posted by CrownRoyal79 View Post
I never bothered to check the passenger seat because the drivers seat is ice cold. The sweet spot in the lower back of the seat is nice and warm - nothing on the drivers side.
Same here. I'm willing to bet almost no one did. If your butt touches an ice cold driver seat, you're logically going to assume the function simply isn't working.

Now we just need to spread the word and get people reporting this to their service departments so it can get enough attention for a software fix.
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      01-23-2020, 08:12 AM   #213
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Quote:
Originally Posted by Spec23 View Post
Not that I doubted you, but here is a picture confirming this. Remote start and then took this picture prior to opening the doors or unlocking the vehicle. Driver seat warmer is not on while passengers is on the lowest setting.

View post on imgur.com
You beat me to posting a similar picture. haha

This morning I remote started with the iPhone app so this is happening (for me) whether I am using the app or the key fob. It's as if the system thinks all of our cars are right hand drive. Also, I did confirm that the steering wheel is not heating in my car. I'm curious if the steering wheel heating is dependent on software version.
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      01-23-2020, 08:23 AM   #214
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Sounds like someone forgot to change the coding for left hand drive versions.
Possibly….
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      01-23-2020, 08:28 AM   #215
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Quote:
Originally Posted by 2020g20 View Post
Quote:
Originally Posted by CrownRoyal79 View Post
I never bothered to check the passenger seat because the drivers seat is ice cold. The sweet spot in the lower back of the seat is nice and warm - nothing on the drivers side.
Same here. I'm willing to bet almost no one did. If your butt touches an ice cold driver seat, you're logically going to assume the function simply isn't working.

Now we just need to spread the word and get people reporting this to their service departments so it can get enough attention for a software fix.
Is there a direct way to provide feedback to BMW about issues like this?

I wonder if this is repeatable even if the car is warmed up? As long as we set the threshold temperature above the outside temperature and remote start it should behave the same. The last thing I want to do is leave my car at the dealer overnight so they can replicate the problem.
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      01-23-2020, 09:45 AM   #216
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Quote:
Originally Posted by CrownRoyal79 View Post
Is there a direct way to provide feedback to BMW about issues like this?

I wonder if this is repeatable even if the car is warmed up? As long as we set the threshold temperature above the outside temperature and remote start it should behave the same. The last thing I want to do is leave my car at the dealer overnight so they can replicate the problem.
As far as I can tell it's totally repeatable, however the issue is detecting the low level warming after the seat has already been warmed. It seems to only be turning the heating element on low, so unless the seats cools back down to well below 60F, you're not really going to be able to tell it's heating. I'm guessing that's why it went undetected for this long, as it's not really getting that hot.

I created a new thread for tracking any progress on reporting this to BMW: https://g20.bimmerpost.com/forums/sh....php?t=1688613

Last edited by 2020g20; 01-23-2020 at 09:56 AM..
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      01-24-2020, 07:52 AM   #217
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USA 07.2019.38

I didn't pay attention before but now I did and I've got an update.

Apparently, my car behaves the same way a few others have mentioned. The passenger side seat heat turns on at the lowest setting. The red light turns on for the passenger side with only one bar visible. Nothing on the driver's side. Reason why I didn't notice this before was because it's visible from the outside ONLY until the door is opened (door should not be opened). The second the door is opened, the indicator light turns off. I noticed it for the first time today. I even took a photo for proof.

I realise I don't know about the steering wheel heating because I don't idle my car for long. Only a minute or two before I step in (that's because my garage door is closed and I'm too lazy to go downstairs and open it before I start my car and then go back upstairs for whatever reason). Next mission is to let the car idle for longer and see if the steering wheel heats up.
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      01-24-2020, 08:43 AM   #218
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@VipinLJ Thanks for the update. That's great about the indicator light, that's going to make it a lot easier to demonstrate to the service dept. I hadn't noticed it yet myself since it goes off when you open the door.
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      01-24-2020, 08:59 AM   #219
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@VipinLJ Thanks for the update. That's great about the indicator light, that's going to make it a lot easier to demonstrate to the service dept. I hadn't noticed it yet myself since it goes off when you open the door.
You’re welcome! I would’ve missed it too hadn’t I bought about taking a peek inside just before I opened the door. It turns off when the Idrive turns on right when you open the door. The display for climate control turns on then too.
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      01-24-2020, 01:35 PM   #220
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Has anyone seen the passenger seat heater behavior in the 11.2019 version of the software or only the 07.2019.

I think this would be a strong case for a dealer to update the software to the latest version.. would be nice to have a direct comparison of behavior

Looking at this thread bmw needs a version of SCOTT26 from the software engineering side... I feel like the community can investigate and surface bugs better than their internal QA.
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