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Technical Topics iDrive, Nav, Phone, Audio, Video, Cameras, Electronics No past trips info on Connected app?

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      01-18-2020, 11:22 AM   #1
rf3000
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No past trips info on Connected app?

Hello guys,

I had a Jaguar XE before getting my - wonderful - new 330e. My Jag reported every single trip on the Jaguar remote app and I used it a lot to check elapsed time, consumptions, etc.. and I cannot find my trips now at BMW Connected App!

I read I had to set location on and I have it on my iPhone as always on but no trips appear. Any ideas on what to do?

Every other “IT” stuff works perfectly: spotify on iDrive, Apple Maps connection, even 3D view.

Thanks!
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      01-19-2020, 04:00 PM   #2
eddiehaug
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I've actually observed the same, and I'm quite sure I was able to see that info with the 530e running iDrive 6. You cannot even get that info on the connectedrive webpage.
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      01-20-2020, 03:25 PM   #3
rf3000
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Originally Posted by eddiehaug View Post
I've actually observed the same, and I'm quite sure I was able to see that info with the 530e running iDrive 6. You cannot even get that info on the connectedrive webpage.
Thank you eddiehaug. So I’m not alone, let’s see if someone does get trip info on ConnectedDrive app/web. I sent an email to bmw (no answer yet) so I’ll see what is their feedback as well.
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      01-21-2020, 01:31 PM   #4
woody320
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Quote:
Originally Posted by rf3000 View Post
Thank you eddiehaug. So I’m not alone, let’s see if someone does get trip info on ConnectedDrive app/web. I sent an email to bmw (no answer yet) so I’ll see what is their feedback as well.
I have sent several emails to Connecteddrive and BMW complaints. It would be nice to get a response to anything. I am told that BMW UK have a whole bunch of VIN's that despite being on latest software (November 19) cant get MPG/Efficiency/ Alexa/ Pre Conditioning etc etc.

And they have sent them off "to Germany".
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      01-23-2020, 02:10 PM   #5
rf3000
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Quote:
Originally Posted by woody320 View Post
I have sent several emails to Connecteddrive and BMW complaints. It would be nice to get a response to anything. I am told that BMW UK have a whole bunch of VIN's that despite being on latest software (November 19) cant get MPG/Efficiency/ Alexa/ Pre Conditioning etc etc.

And they have sent them off "to Germany".
Sent some emails to bmw connected with just one "random" answer (about gps history ) so we will have to keep trying harder
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      02-01-2020, 11:16 AM   #6
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Is anyone actually seeing last trips info? At connected app or the website
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