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Technical Topics iDrive, Nav, Phone, Audio, Video, Cameras, Electronics Connected app - no more driving data?

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      10-28-2019, 12:32 PM   #1
tommy_sn
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Connected app - no more driving data?

Hi
On the F30 there was an option for e-drive or something in the app that showd details about the last trip, mpg and so on. On the G20 this is gone. Is there a way to get this back, or is it removed by BMW?
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      10-28-2019, 04:20 PM   #2
KyleKatarn
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Same here. Could it be some kind of option that we haven't activated in the car? Following...
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      10-31-2019, 07:57 AM   #3
SCardamon
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Quote:
Originally Posted by tommy_sn View Post
Hi
On the F30 there was an option for e-drive or something in the app that showd details about the last trip, mpg and so on. On the G20 this is gone. Is there a way to get this back, or is it removed by BMW?
Works for me sporadically, the data is still there as I have seen trip data elsewhere - just not making it into the app. That being said, the app and service are a bit of a train wreck so who knows.

Currently mine is in the shop as the only remote commands I can make work are remote unlock and horn. All others fail.
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      11-02-2019, 12:27 PM   #4
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Quote:
Originally Posted by tommy_sn View Post
Hi
On the F30 there was an option for e-drive or something in the app that showd details about the last trip, mpg and so on. On the G20 this is gone. Is there a way to get this back, or is it removed by BMW?
Works for me sporadically, the data is still there as I have seen trip data elsewhere - just not making it into the app. That being said, the app and service are a bit of a train wreck so who knows.

Currently mine is in the shop as the only remote commands I can make work are remote unlock and horn. All others fail.
Car just got updated to latest software rev, Connected issues confirmed with my dealer, and issue submitted to Connected technical support - here we go people, let's see what we get!

Response expected Monday to address trip data and remote start issues, will update when I have it.
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      11-05-2019, 12:29 PM   #5
SCardamon
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Quote:
Originally Posted by SCardamon View Post
Quote:
Originally Posted by SCardamon View Post
Quote:
Originally Posted by tommy_sn View Post
Hi
On the F30 there was an option for e-drive or something in the app that showd details about the last trip, mpg and so on. On the G20 this is gone. Is there a way to get this back, or is it removed by BMW?
Works for me sporadically, the data is still there as I have seen trip data elsewhere - just not making it into the app. That being said, the app and service are a bit of a train wreck so who knows.

Currently mine is in the shop as the only remote commands I can make work are remote unlock and horn. All others fail.
Car just got updated to latest software rev, Connected issues confirmed with my dealer, and issue submitted to Connected technical support - here we go people, let's see what we get!

Response expected Monday to address trip data and remote start issues, will update when I have it.
Getting feedback that the version of iOS I have (13.2) has knocked out remote services for everyone. Finding that hard to believe.
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      11-06-2019, 05:07 AM   #6
Eagle Creek
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No still working for me.
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      11-10-2019, 07:44 AM   #7
SCardamon
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No still working for me.
Dealer service fixed it!

They did not take the excuse either - sent a remote start from a plane on WiFi in SFO all the way to Austin Texas - fewer tests of complicated connection paths exist

Huge kudos to BMW of North Austin - they took amazing care of this and truly advocated for me as a customer on a number of things
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