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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Local Forums UK ConnectedDrive keeps asking password?

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      03-01-2020, 01:59 PM   #1
CardinalZeus77
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ConnectedDrive keeps asking password?

Anyone else experiencing a problem where each time you get in the car ConnectedDrive asks for password. Never had the problem before but started since yesterday?

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      03-01-2020, 02:36 PM   #2
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Yes!! It’s really annoying. Only started about 48hrs ago.

I not even sure what my login details would be? Is it the same as the app?
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      03-01-2020, 03:39 PM   #3
Yossi123
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I have this as well. Software version 07/2019.55 I just ignore it and haven't noticed any consequences so far.
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      03-02-2020, 02:35 AM   #4
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Quote:
Originally Posted by SeeeGull View Post
Yes!! It’s really annoying. Only started about 48hrs ago.

I not even sure what my login details would be? Is it the same as the app?
Yes your login details are the same as the app.
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      03-02-2020, 02:37 AM   #5
CardinalZeus77
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Quote:
Originally Posted by Yossi123 View Post
I have this as well. Software version 07/2019.55 I just ignore it and haven't noticed any consequences so far.
I am on the November software version. I have never had the issue before. It just started suddenly.
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      03-02-2020, 03:10 AM   #6
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I also have this problem on my M340i with 2019.7 software...
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      03-02-2020, 03:26 AM   #7
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Yup I had this too but once I started typing my password it autofilled.

Beware it messed up Spotify for me and said Connected Music Online not available and wouldn't play.

To solve it just log into the Guest account then back into your profile
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      03-02-2020, 04:36 AM   #8
OM3RTA
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Get it most days here as well, most annoying.
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      03-02-2020, 04:46 AM   #9
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Started yesterday for me.....
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      03-02-2020, 05:00 AM   #10
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Started yesterday but seems to have stopped now.
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      03-02-2020, 05:00 AM   #11
Yossi123
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So it looks like a problem on the server side, we need to wait for BMW to fix it.
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      03-05-2020, 01:58 AM   #12
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Mine was asking for a password for a couple of days but I didn't do anything about it....seems to have sorted itself now.
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      03-08-2020, 04:04 AM   #13
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This has started for me too and continues to do so after putting the details in. The software in these cars is questionable
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      03-08-2020, 05:47 AM   #14
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I'm getting it too, added it in the first time it asked, but just left it since and it goes off?
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      03-10-2020, 03:27 PM   #15
Seaford
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And mine is now asking for it every time I get in the car.....
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      05-04-2021, 06:23 AM   #16
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I just updated my software on my X7 and now it asks for my ID and Password every time I get into the X7. Annoying but everything works I no longer add the password as nothing happens either way. Must be a big w new software. Hopefully they repair it soon.
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      12-02-2022, 05:14 PM   #17
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Quote:
Originally Posted by VinceX7 View Post
I just updated my software on my X7 and now it asks for my ID and Password every time I get into the X7. Annoying but everything works I no longer add the password as nothing happens either way. Must be a big w new software. Hopefully they repair it soon.
Yep, I've got this too. One of many connect drive issues. Am I the only one where connectivity is only happening sometimes? My 330e charging log only picks up every 3-4 days not every day. Also a lot of the time the status is from hours ago and won't update.
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      12-02-2022, 09:07 PM   #18
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I has a similar problem a few months ago, but the car still worked fine. I finally deleted both user profiles and resynched both key fobs, which seemed to stop the requests for a password.
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      12-03-2022, 01:31 AM   #19
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Quote:
Originally Posted by MikeG View Post
Quote:
Originally Posted by VinceX7 View Post
I just updated my software on my X7 and now it asks for my ID and Password every time I get into the X7. Annoying but everything works I no longer add the password as nothing happens either way. Must be a big w new software. Hopefully they repair it soon.
Yep, I've got this too. One of many connect drive issues. Am I the only one where connectivity is only happening sometimes? My 330e charging log only picks up every 3-4 days not every day. Also a lot of the time the status is from hours ago and won't update.
Quote:
Originally Posted by MikeG View Post
Quote:
Originally Posted by VinceX7 View Post
I just updated my software on my X7 and now it asks for my ID and Password every time I get into the X7. Annoying but everything works I no longer add the password as nothing happens either way. Must be a big w new software. Hopefully they repair it soon.
Yep, I've got this too. One of many connect drive issues. Am I the only one where connectivity is only happening sometimes? My 330e charging log only picks up every 3-4 days not every day. Also a lot of the time the status is from hours ago and won't update.
Posted in the other thread - it's a backend server issue
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      12-03-2022, 04:05 AM   #20
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Deleted my profile, re-imported it from the app, re-entered loads of settings that hadn't been stored in the profile. I had ignored it until the satnav refused to load a destination I'd sent it from the app.
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      12-03-2022, 05:34 AM   #21
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Yes. This started for me too over the last couple of weeks.
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      12-03-2022, 11:01 AM   #22
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Same here, a few days after the last update.
very annoying, as it keeps re-appearing.
Im in a 5 series, with iDrive 7.
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