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Technical Topics Mechanical Maintenance and TSBs: Break-in / Oil & Fluids / Servicing / TSBs and Service Bulletin Need help locating in-stock OEM part #61278632535 for my 2021 330e

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      09-22-2021, 09:57 PM   #1
35etrgsd
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Exclamation Need help locating in-stock OEM part #61278632535 for my 2021 330e

Please, leave a comment if you know of a reputable place that:
1- Sells new OEM part #61278632535 and
2- You've confirmed that they have it in stock and ready to ship

3 weeks after buying my new car, the AC compressor failed which sucked debris in my AC system. It has been ~5 weeks and I was just told that the last needed part to finish the repair, OEM part #61278632535, is MIA until MAYBE sometimes next month (or sooner, who knows).

I'm moving out of state mid-next month.

I shared my concern with the dealership and they'll get back to me with some arrangements for my situation. Meanwhile, I'm doing some investigating on my own to find the part. I'm currently calling BMW dealership parts store in states with high EV/PHEV incentives/sales.
After that, I'll expand to other states.

If you happen to know anything (1,2 & 3), please leave a comment. I'd like to have the part on their hand by 10/10.

Again, any help would be appreciate it. THANKS!!!

edit: clarified #2. Some sites say they have it but they actually don't have it in stock.
Removed #3. At this point, I don't care if the parts comes from an BMW part store or amazon...it just has to be reputable.

Last edited by 35etrgsd; 09-26-2021 at 02:55 PM..
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      09-25-2021, 08:40 AM   #2
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I did a google search and in one of the links BMW of Monterey, CA came up as having the part.
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      09-26-2021, 02:45 PM   #3
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Quote:
Originally Posted by Bc2005 View Post
I did a google search and in one of the links BMW of Monterey, CA came up as having the part.
That was my first call and they don't have it. Most if not all BMW dealership part sites have it listed as available online but when you call them to check if they have it in stock, they sing all same tune..."We don't have it, no one in USA has it and its backordered in Germany".

Thx for trying
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      09-30-2021, 01:47 PM   #4
35etrgsd
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some good news... I engaged BMW USA executive customer care team to help get us the part. Here's to hoping
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      10-02-2021, 12:08 AM   #5
35etrgsd
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More good news, bmw got back to me and said my car part is expected to arrive @ dealership by end of next week My older brother purchased a '19 4 series this week...following my foot steps
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      10-06-2021, 09:19 PM   #6
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car part arrived at dealership.

Lesson learn here is that if your car is stuck at the dealership because of a backordered part and your dealership tried everything, DM or tweet BMW for some assistance. It certainly helped in my case.

I just pray this repair doesn't cause more problems down the road
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      10-12-2021, 10:24 PM   #7
35etrgsd
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Unhappy

I got my car back today

BUT

I'll be taking it back to the dealership tomorrow morning because:
1) I noticed some black marks inside but mostly outside the car. They documented that my car was washed but it wasn't. I washed my car and it won't come off. I picked up my car when they closed.

2) My rear seat A/C is mild compared to the front ones. I shared the stuff they did + parts. Good I hope?

Because of the above, I'm going to triple check everything now, including my rims when I head to their shop tomorrow.

I leave the state on Saturday and I gotta say, my patience is running thin right now.

edit: I'm staying positive about this since I can't afford been stressed right now but I do feel like this is bs..oh well
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Last edited by 35etrgsd; 10-12-2021 at 10:39 PM..
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      10-13-2021, 10:23 AM   #8
35etrgsd
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they going to check out my rear a/c and detail my car. I got a loaner for the day. So far so good lol
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      10-13-2021, 09:08 PM   #9
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car's back and in good shape ..phew...talk about a roller coaster
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      10-19-2021, 10:11 PM   #10
35etrgsd
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I've put around 1,500 miles on it and it works like a charm. The mechanics and dealership did a good job, as well as bmw for getting the part in time
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      11-06-2021, 09:42 PM   #11
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More good news - I'm around 4-5k miles and the car is great. I also asked and BMW was awesome enough to mail me $ that covered my car payment while it was in the shop.
I like the car, BMW kept me as a customer, everyone's happy
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