2023 M340i LCI Missing Drive Record & Other Apps

Chiuy · 06-01-2023, 12:12 AM

I just made the purchase on the 2023 M340i LCI (US Edition), but I can't figure out how to activate my Drive Recording even though I have paid for that option when ordering my car. Usually there is an app on the iDrive 8 screen, but it's not there! I have also activated the subscription service for the drive recorder through the BMW website. And yes, currently running the latest software and have updated through the system.

I also noticed when watching Youtube videos, there seems to be a lot of apps that are missing when comparing to other users. Like, there is no native Spotify app, Connected Drive Store, Parkmobile, Traffic Camera, etc. (See picture attachment).
Also, did they get rid of Miracast (screen mirroring) for Android?

So far I'm noticing there are definitely a lot of corners being cut unfortunately since I came from the 2020 M340i.

UPDATE EDIT: Issue has been fixed. Took it back to my service department. At first they tried to restart my head units, but issue persisted. The service advisor then played around and deleted my BMW profile login from the vehicle and had me reconnect my profile to the vehicle. And then the apps started to appear. This is the first time they seen that problem.

DTX_M340i · 06-01-2023, 04:44 AM

Hey man, you should have a driver recorder button near your parking assist feature near the gear selector... hold that down and it should activate.

Chiuy · 06-01-2023, 10:30 AM

Quote:

Originally Posted by DTX_M340i

Hey man, you should have a driver recorder button near your parking assist feature near the gear selector... hold that down and it should activate.

I've done it. The button literally does nothing even when holding it down. I had an 2020 M340i that works. It's suppose to record 30 seconds before and after. I'm starting to wonder if the technician missed something in the PDI.

BLK.G20 · 06-01-2023, 12:18 PM

Quote:

Originally Posted by Chiuy

I've done it. The button literally does nothing even when holding it down. I had an 2020 M340i that works. It's suppose to record 30 seconds before and after. I'm starting to wonder if the technician missed something in the PDI.

Are you positive you have drive recorder? If you PM me your VIN number I will double check for you. The app should be installed from factory and would not be something done by the tech during the PDI.

madpistol · 06-01-2023, 04:52 PM

Is it purchased in the ConnectedDrive store?

Chiuy · 06-01-2023, 05:13 PM

UPDATE: Issue has been fixed. Took it back to my service department. At first they tried to restart my head units, but issue persisted. The service advisor then played around and deleted my BMW profile login from the vehicle and had me reconnect my profile to the vehicle. And then the apps started to appear. This is the first time they seen that problem.

G30M · 06-02-2023, 03:14 PM

i had this issue after a software update

06-01-2023, 12:12 AM	#1
Chiuy New Member 37 Rep 21 Posts Drives: BMW M340i Join Date: May 2021 Location: Bay Area iTrader: (0)	2023 M340i LCI Missing Drive Record & Other Apps I just made the purchase on the 2023 M340i LCI (US Edition), but I can't figure out how to activate my Drive Recording even though I have paid for that option when ordering my car. Usually there is an app on the iDrive 8 screen, but it's not there! I have also activated the subscription service for the drive recorder through the BMW website. And yes, currently running the latest software and have updated through the system. I also noticed when watching Youtube videos, there seems to be a lot of apps that are missing when comparing to other users. Like, there is no native Spotify app, Connected Drive Store, Parkmobile, Traffic Camera, etc. (See picture attachment). Also, did they get rid of Miracast (screen mirroring) for Android? So far I'm noticing there are definitely a lot of corners being cut unfortunately since I came from the 2020 M340i. UPDATE EDIT: Issue has been fixed. Took it back to my service department. At first they tried to restart my head units, but issue persisted. The service advisor then played around and deleted my BMW profile login from the vehicle and had me reconnect my profile to the vehicle. And then the apps started to appear. This is the first time they seen that problem. Attached Images Last edited by Chiuy; 06-01-2023 at 05:13 PM.. Reason: Updated
	Appreciate 0 Tweet Quote

06-01-2023, 04:44 AM	#2
DTX_M340i New Member 11 Rep 24 Posts Drives: M340i Join Date: May 2023 Location: Dallas iTrader: (0) Garage List 2024 BMW M340i xDrive [10.00]	Hey man, you should have a driver recorder button near your parking assist feature near the gear selector... hold that down and it should activate.
	Appreciate 1 monkeyman8133.00 Quote

06-01-2023, 04:52 PM	#5
madpistol Major 1748 Rep 1,354 Posts Drives: 2022 BMW M440i GC Join Date: Mar 2021 Location: Florida, USA iTrader: (0)	Is it purchased in the ConnectedDrive store?
	Appreciate 0 Quote

06-01-2023, 05:13 PM	#6
Chiuy New Member 37 Rep 21 Posts Drives: BMW M340i Join Date: May 2021 Location: Bay Area iTrader: (0)	UPDATE: Issue has been fixed. Took it back to my service department. At first they tried to restart my head units, but issue persisted. The service advisor then played around and deleted my BMW profile login from the vehicle and had me reconnect my profile to the vehicle. And then the apps started to appear. This is the first time they seen that problem.
	Appreciate 1 madpistol1747.50 Quote

06-02-2023, 03:14 PM	#7
G30M Brigadier General 3879 Rep 4,201 Posts Drives: BMW M550i; Kia EV6 GT Join Date: Dec 2021 Location: Australasia iTrader: (0)	i had this issue after a software update
	Appreciate 0 Quote