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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) General G20 Sedan / G22 Coupe / G26 Gran Coupe Discussions CarPlay weirdness?

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      02-19-2024, 09:47 PM   #1
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CarPlay weirdness?

2019 330i.

When using CarPlay and playing iTunes for music the << and >> controls on the steering wheel (right side) no longer work to move to previous/next song.

They did as far as I remember, including after 11/2022 software update. Likely the change came in an iPhone update,

Has anyone else noticed this? Is it a BMW or Apple thing?
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      02-20-2024, 05:32 AM   #2
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I don’t think it is either, I think it’s just your car having a hiccup.

Turn the car on and press and hold the volume button on the dash and don’t let go until the screen goes completely black. Then release the button. That will reboot the iDrive system and likely fix the problem.

If that does not solve it hard reboot your iPhone.

And of those two efforts don’t solve it, delete your iPhone from iDrive, delete the car from iPhone settings, reboot both devices, and then re-pair them and that should do it.
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      02-20-2024, 06:32 AM   #3
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Restarting my phone solves 90% of my CarPlay problems. The last 10%…I restart the radio. When I had my pixel phones I never had issues with Android auto :/

Remember, CarPlay is run off the phone, not the head unit. The vehicle simply makes a handshake and hands over the resources to CarPlay to manage
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      02-20-2024, 04:23 PM   #4
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It happens to me very often, like the loss of sound, forced to go through the radio, I wonder if Apple music is not the problem.
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      02-20-2024, 04:33 PM   #5
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I've noticed this in my car. It would make sense it came from an iPhone update as it wasn't really that present before a few months ago. It's like Carplay is 90% connected. You can skip songs obviously the screen itself and the touch dial (whatever it's called). If it really bothers you disconnect your phone and reconnect via idrive and it always fixes the problem
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      02-22-2024, 10:09 PM   #6
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iPhone weirdness - fixed

Thanks to all.

Reboot audio with Volume control appeared to help.

Worked today.

Sometimes I think modern cars do not need mechanics, but exorcists.
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      02-23-2024, 06:43 AM   #7
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I am having a similar problem ever since my iDrive7 was updated to 11/2023.50 last weekend. The BMW NAV system keeps wanting to navigate to m y home regardless of what I am doing. It is seemingly random but tends to happen when I pick up my phone and access it.

I even went so far as to turn off CarPlay and was using the BMW nav to get to another destination. The pop up is still happening. Annoying.
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      02-23-2024, 08:00 AM   #8
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Quote:
Originally Posted by sfgator View Post
I am having a similar problem ever since my iDrive7 was updated to 11/2023.50 last weekend. The BMW NAV system keeps wanting to navigate to m y home regardless of what I am doing. It is seemingly random but tends to happen when I pick up my phone and access it.

I even went so far as to turn off CarPlay and was using the BMW nav to get to another destination. The pop up is still happening. Annoying.
Try this (see post #11 and #12)

https://g05.bimmerpost.com/forums/sh....php?t=1639315
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      03-02-2024, 09:25 AM   #9
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Quote:
Originally Posted by toddwalton View Post
I don’t think it is either, I think it’s just your car having a hiccup.

Turn the car on and press and hold the volume button on the dash and don’t let go until the screen goes completely black. Then release the button. That will reboot the iDrive system and likely fix the problem.

If that does not solve it hard reboot your iPhone.

And of those two efforts don’t solve it, delete your iPhone from iDrive, delete the car from iPhone settings, reboot both devices, and then re-pair them and that should do it.
This second step - disconnecting and rebooting all of it fixed my problem. Thanks for posting this.

Edit - Spoke too soon. After 3 days, the crap started again. Annoying.
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Last edited by sfgator; 03-03-2024 at 10:39 AM..
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      03-03-2024, 07:37 PM   #10
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Quote:
Originally Posted by sfgator View Post
This second step - disconnecting and rebooting all of it fixed my problem. Thanks for posting this.

Edit - Spoke too soon. After 3 days, the crap started again. Annoying.
Damn, did you try the other step- deleting the iPhone from iDrive and deleting the BMW from iPhone Bluetooth settings?
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      03-03-2024, 08:45 PM   #11
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Quote:
Originally Posted by toddwalton View Post
Damn, did you try the other step- deleting the iPhone from iDrive and deleting the BMW from iPhone Bluetooth settings?
Yep. Worked great Friday and Saturday but took a crap on a drive today.
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      03-03-2024, 11:19 PM   #12
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It’s the phone. I’ve been getting blank screens for CarPlay. Restart the phone and it’s fixed. I really wish Apple would throw more qa/qc into the product
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      03-04-2024, 04:49 AM   #13
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Quote:
Originally Posted by I800C0LLECT View Post
It’s the phone. I’ve been getting blank screens for CarPlay. Restart the phone and it’s fixed. I really wish Apple would throw more qa/qc into the product
Actually it’s not the phone but it could be the software. As mentioned above, I restarted the phone. Twice.

Everything worked perfectly until BMW pushed out the 11.2023 update to my car.
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      03-04-2024, 07:08 AM   #14
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Quote:
Originally Posted by sfgator View Post
Actually it’s not the phone but it could be the software. As mentioned above, I restarted the phone. Twice.

Everything worked perfectly until BMW pushed out the 11.2023 update to my car.
Ah ok. I wasn’t reading into yours. When I updated to 11.2023 I erased my phone from idrive and vice verse…started all over. Bluetooth has a lot of issues. I think that’s the culprit for most of the problems. I have solved issues by turning it off and then back on through my phone too.

I can usually guarantee a problem when I start the car soon after parking. I’ve made it a habit to restart my phone on the way back to my car and I’ve had almost zero issues that way
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      03-04-2024, 07:25 AM   #15
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Quote:
Originally Posted by sfgator View Post
Yep. Worked great Friday and Saturday but took a crap on a drive today.
Which iPhone do you own?
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      03-04-2024, 11:38 AM   #16
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Quote:
Originally Posted by toddwalton View Post
Which iPhone do you own?
15 pro
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      03-04-2024, 11:58 AM   #17
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Quote:
Originally Posted by sfgator View Post
15 pro
I've got a 15, sporadically when I enter the car and connect automatically to CarPlay I get a black screen. Maybe once a week, or three times per month. Toggling the wi-fi and Bluetooth on/off on the iPhone corrects it. I have not found a fix beyond that.

Another thing that is strange is that if I am in CarPlay and put the car in Reverse to back out of the driveway, when I put it back in Drive the screen defaults back to the fugly BMW home screen and not the CarPlay screen where I was. Does this happen to you too?
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      03-04-2024, 01:27 PM   #18
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Quote:
Originally Posted by toddwalton View Post
I've got a 15, sporadically when I enter the car and connect automatically to CarPlay I get a black screen. Maybe once a week, or three times per month. Toggling the wi-fi and Bluetooth on/off on the iPhone corrects it. I have not found a fix beyond that.

Another thing that is strange is that if I am in CarPlay and put the car in Reverse to back out of the driveway, when I put it back in Drive the screen defaults back to the fugly BMW home screen and not the CarPlay screen where I was. Does this happen to you too?
I have never had these problems before. My issue is completely random. I will be driving with Apple Maps handing the Nav and listening to music. Randomly the BMW NAV overrides and routes me to the home address in the system (if I delete the home address, it asks me for a destination). Can happen once and hour or sometimes 3 times in 5 minutes. All of this started with the BMW software upgrade.
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      03-04-2024, 05:29 PM   #19
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Quote:
Originally Posted by sfgator View Post
I have never had these problems before. My issue is completely random. I will be driving with Apple Maps handing the Nav and listening to music. Randomly the BMW NAV overrides and routes me to the home address in the system (if I delete the home address, it asks me for a destination). Can happen once and hour or sometimes 3 times in 5 minutes. All of this started with the BMW software upgrade.
Sounds like you need to get your SA to delete your firmware and re-install at the dealer level. They have versions of firmware that are different than those you can get OTA and that should clear out the bugs.
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