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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) General G20 Sedan / G22 Coupe / G26 Gran Coupe Discussions Comfort Access automatic unlocking no longer works

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      04-28-2019, 07:29 PM   #1
Basilar_tip
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Comfort Access automatic unlocking no longer works

Has anyone else encountered this issue?

I used to be able to walk to the car, and it would turn on the exterior lighting and automatically unlock the doors as I got close to it. The automatic locking works, and I have both options (locking and unlocking automatically as keyfob comes in and out of detection zone) selected in idrive but the unlocking stopped working .

Don't want to go to the dealer yet but I might have to if it's not resolved this week.
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      04-28-2019, 07:49 PM   #2
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Yup, mine does it occasionally. Try going into idrive and deselecting auto lock/unlock and reselecting it.
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      04-28-2019, 07:52 PM   #3
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Quote:
Originally Posted by Jmpascual View Post
Yup, mine does it occasionally. Try going into idrive and deselecting auto lock/unlock and reselecting it.
Tried that several times. No dice.
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      04-28-2019, 07:53 PM   #4
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Might have to do a full reset. I've done it twice so far. Sometimes when I turn on the car with the key it acts up.
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      04-28-2019, 07:54 PM   #5
Basilar_tip
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Quote:
Originally Posted by Jmpascual View Post
Might have to do a full reset. I've done it twice so far. Sometimes when I turn on the car with the key it acts up.
How do I do a full reset on my own?
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      04-28-2019, 07:58 PM   #6
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Go to car>settings>General settings>reset vehicle data
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      04-28-2019, 08:01 PM   #7
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Originally Posted by Jmpascual View Post
Go to car>settings>General settings>reset vehicle data
Thanks! Will try it later tonight.
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      04-29-2019, 10:39 PM   #8
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The comfort features have also stopped working for me. I don't understand why. I've also had reset my car twice now to fix my bluetooth. At this rate I have to reset my car every 1.5 weeks to keep my phone connected :/
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      04-30-2019, 11:21 PM   #9
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Quote:
Originally Posted by Basilar_tip View Post
Has anyone else encountered this issue?

I used to be able to walk to the car, and it would turn on the exterior lighting and automatically unlock the doors as I got close to it. The automatic locking works, and I have both options (locking and unlocking automatically as keyfob comes in and out of detection zone) selected in idrive but the unlocking stopped working .

Don't want to go to the dealer yet but I might have to if it's not resolved this week.
I had the same issue, but I found out that all the doors weren't locked and that comfort lock didn't engage.

The other possible issue is that when you register a key your personal profile then you'll need to reselect the options again for that specific key.

Other than that, I would try resetting the iDrive. All fails, go back to BMW and have them fix it. :
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