Software updates discussions

Antec800 · 10-01-2019, 05:39 PM

07/2019.53 is the newest version

etherist3 · 10-01-2019, 06:25 PM

Any improvements with apple carplay stability on 07/2019.53?

thanks

Antec800 · 10-02-2019, 12:24 AM

Quote:

Originally Posted by etherist3

Any improvements with apple carplay stability on 07/2019.53?

thanks

Not sure i find CarPlay annoying in all my cars, so I never set it up

mrbonden · 10-02-2019, 11:50 PM

I have no issues with Apply CarPlay after upgrading software to 07/2019.39

mzdial · 10-03-2019, 12:55 AM

I have a loaner 330i right now with 07/2019.60... Have no idea what changes of course.

My car should be back again from the dealer today or tomorrow. They were going to update it again since it was already in for another issue.

Pauleebe · 10-03-2019, 11:48 AM

Quote:

Originally Posted by mzdial

I have a loaner 330i right now with 07/2019.60... Have no idea what changes of course.

My car should be back again from the dealer today or tomorrow. They were going to update it again since it was already in for another issue.

When they updated yours, did your settings in iDrive get wiped?

premier3is · 10-03-2019, 12:43 PM

Quote:

Originally Posted by Pauleebe

When they updated yours, did your settings in iDrive get wiped?

I know when I had my update done a few months ago it just wiped my POI to show on the map back to everything. Other than that, the other settings remained as far as I'm concerned.

chazbarrington · 10-03-2019, 06:11 PM

I've had zero CarPlay issues since upgrading to 7/2019.47 about three weeks ago

Pauleebe · 10-04-2019, 08:31 AM

I'm still baffled that there are so many versions of iDrive 7 in the wild. We need OTA updates ASAP.

mzdial · 10-04-2019, 10:50 PM

Quote:

Originally Posted by Pauleebe

When they updated yours, did your settings in iDrive get wiped?

I got my car back yesterday and they didn't bother to update it. They had the car for two and a half weeks, they couldn't be bothered to update it after I played along again with updating the shop foreman on the CarPlay disconnects that still were occurring.

It's not our problem that BMW chose to turn all of us into beta testers. Wireless CarPlay is meh... I'd at least rather have the option of plugging it in until they can sort this shit out.

premier3is · 10-04-2019, 11:17 PM

Quote:

Originally Posted by mzdial

I got my car back yesterday and they didn't bother to update it. They had the car for two and a half weeks, they couldn't be bothered to update it after I played along again with updating the shop foreman on the CarPlay disconnects that still were occurring.

It's not our problem that BMW chose to turn all of us into beta testers. Wireless CarPlay is meh... I'd at least rather have the option of plugging it in until they can sort this shit out.

Sorry to hear of the problems. Did you ask for the reasoning on why they didn't update it even though you mentioned the issues that were occurring? As ridiculous as it sounds, I know I've read somewhere here that they try to avoid updating unless you have a valid reason needing it.

Eagle Creek · 10-05-2019, 01:07 PM

Quote:

Originally Posted by premier3is

As ridiculous as it sounds, I know I've read somewhere here that they try to avoid updating unless you have a valid reason needing it.

It costs them time, which is money, which noone is going to reimbursement if a cause cannot be found. So I can imagine why they are hesitant on updating for "just the sake of it". Not in customers best interest imo..

achk · 10-05-2019, 05:30 PM

Had a week now with 7/2019.55 and can report that Apple Carplay (iOS 13.1.2) is connecting significantly quicker 95% of the time. Once in awhile it took longer, probably because phone is still lingering on the WiFi whilst downloading something. There are fewer drop outs (around toll points), but reconnect quickly.

Most of the settings remained with the car upgrading from 3/2019.45 to 7/2019.55. The only things I've noticed are my seat memory settings and the adaptive cruise defaulted back to 3 bar distance.

Remote 3D view is a bit of a hit and miss (maybe due to data reception of where I normally park?) But the lock/unlock functions seem to work better.

premier3is · 10-05-2019, 08:54 PM

Quote:

Originally Posted by Eagle Creek

Quote:

Originally Posted by premier3is

As ridiculous as it sounds, I know I've read somewhere here that they try to avoid updating unless you have a valid reason needing it.

It costs them time, which is money, which noone is going to reimbursement if a cause cannot be found. So I can imagine why they are hesitant on updating for "just the sake of it". Not in customers best interest imo..

True... I'd think the dealer would do whatever they can to get the issue resolve for the customer and not ignore it. With all the iDrive 7 issues they should update it as standard procedure when any car comes in for service and not worry about reimbursements since it would be in their best interest. Word spreads quick when something is bad.

Pauleebe · 10-06-2019, 08:27 PM

Quote:

Originally Posted by premier3is

True... I'd think the dealer would do whatever they can to get the issue resolve for the customer and not ignore it. With all the iDrive 7 issues they should update it as standard procedure when any car comes in for service and not worry about reimbursements since it would be in their best interest. Word spreads quick when something is bad.

A lot of these issues wouldn't exist if the OTA update functionality worked as intended.

premier3is · 10-06-2019, 08:29 PM

Quote:

Originally Posted by Pauleebe

Quote:

Originally Posted by premier3is

True... I'd think the dealer would do whatever they can to get the issue resolve for the customer and not ignore it. With all the iDrive 7 issues they should update it as standard procedure when any car comes in for service and not worry about reimbursements since it would be in their best interest. Word spreads quick when something is bad.

A lot of these issues wouldn't exist if the OTA update functionality worked as intended.

Is there a timeframe when this is supposed to be working to allow OTA updates?

Quietlife · 10-07-2019, 01:37 AM

I'm in the UK and had an email from BMW that OTA should be functional by December. I'm not holding my breath

Pauleebe · 10-07-2019, 12:01 PM

Quote:

Originally Posted by Quietlife

I'm in the UK and had an email from BMW that OTA should be functional by December. I'm not holding my breath

Exciting, if true, though still 2 months off.

Quote:

Originally Posted by premier3is

Is there a timeframe when this is supposed to be working to allow OTA updates?

Unsure if the above post can be relied upon. Nothing to do with the user, as much as BMW has said "X should be released by Y", and then it's not.

It's interesting BMW doesn't allow for updates via plugging your phone or external USB, which contain the updated software, into the vehicle's USB port. There must be something inherent to how iDrive 7 handles the update process that is preventing them from letting users install it.

juhcobywankenobi · 10-07-2019, 08:15 PM

Quote:

Originally Posted by Quietlife

I'm in the UK and had an email from BMW that OTA should be functional by December. I'm not holding my breath

Quote:

Originally Posted by Quietlife

I'm in the UK and had an email from BMW that OTA should be functional by December. I'm not holding my breath

Any chance we can see the email? I'm so curious who and why they would even say this without a newsletter or update on their website to let others know. It's such a non commitment..

The Outrage · 10-08-2019, 08:56 AM

If BMW continues to withhold over-the-air updates from its customers, at what point in time would this be considered false advertising? Not having to beg an belligerent dealer to get software updates was a factor in my decision to purchase a G20.

Quietlife · 10-08-2019, 09:42 AM

Here’s what I received

Thanks for getting in touch about updating the software on your iDrive.

The remote software update will inform you on your phone and iDrive in the car when it’s ready to install.

The Spotify update will be made available to all compatible cars by the end of this year – Please click here for a video showing how to complete OTA software updates.

If you are not receiving these updates please visit your preferred retailer for assistance.

Please note: This update has to be performed OTA and cannot be downloaded onto USB.

I hope this helps to clarify the situation – Please get back in touch if you need further assistance.

juhcobywankenobi · 10-08-2019, 03:52 PM

Quote:

Originally Posted by Quietlife

Here’s what I received

Thanks for getting in touch about updating the software on your iDrive.

The remote software update will inform you on your phone and iDrive in the car when it’s ready to install.

The Spotify update will be made available to all compatible cars by the end of this year – Please click here for a video showing how to complete OTA software updates.

If you are not receiving these updates please visit your preferred retailer for assistance.

Please note: This update has to be performed OTA and cannot be downloaded onto USB.

I hope this helps to clarify the situation – Please get back in touch if you need further assistance.

Thanks so much for sending us this!

Hmm let's parse this a bit, what does "All compatible cars" mean? If you have iDrive 7 wouldn't you be compatible enough to have Spotify?

Also the person didn't specifically say "OTA" updates would be available at the end of this year, they said the Spotify update will be made available for update at the end of the year.

And then they go on to suggest that if you are not receiving these updates to see the dealer. So it's just a vicious circle and giving you/us the runaround...

They ultimately didn't clarify anything. May I ask what was the link they provided to show how to complete OTA software updates?

10-01-2019, 05:39 PM	#243
Antec800 Lieutenant 128 Rep 462 Posts Drives: 340i x drive Join Date: Apr 2017 Location: Michigan iTrader: (0)	07/2019.53 is the newest version
	Appreciate 0 Quote

10-01-2019, 06:25 PM	#244
etherist3 New Member 3 Rep 6 Posts Drives: BMW Join Date: Sep 2019 Location: New Jersey iTrader: (0)	Any improvements with apple carplay stability on 07/2019.53? thanks
	Appreciate 0 Quote

10-02-2019, 11:50 PM	#246
mrbonden New Member 0 Rep 10 Posts Drives: BMW 320D Join Date: May 2019 Location: Denmark iTrader: (0)	I have no issues with Apply CarPlay after upgrading software to 07/2019.39
	Appreciate 0 Quote

10-03-2019, 12:55 AM	#247
mzdial Second Lieutenant 115 Rep 219 Posts Drives: '19 G20 330i & '19 G01 X3 Join Date: Oct 2013 Location: Zionsville, IN iTrader: (0) Garage List 2022 BMW X3 M40i [0.00] 2019 BMW 330i X-Dri ... [0.00] 2019 BMW X3 X-Drive ... [0.00]	I have a loaner 330i right now with 07/2019.60... Have no idea what changes of course. My car should be back again from the dealer today or tomorrow. They were going to update it again since it was already in for another issue.
	Appreciate 0 Quote

10-03-2019, 06:11 PM	#250
chazbarrington Enlisted Member 29 Rep 35 Posts Drives: 2020 M340i Join Date: May 2013 Location: Phoenix, AZ iTrader: (0)	I've had zero CarPlay issues since upgrading to 7/2019.47 about three weeks ago
	Appreciate 1 Salacak13.00 Quote

10-04-2019, 08:31 AM	#251
Pauleebe Colonel 380 Rep 2,290 Posts Drives: Inbetween BMW's. Join Date: May 2013 Location: Washington, DC iTrader: (0)	I'm still baffled that there are so many versions of iDrive 7 in the wild. We need OTA updates ASAP.
	Appreciate 2 EXE462100.00 Eagle Creek139.00 Quote

10-05-2019, 05:30 PM	#255
achk Second Lieutenant 133 Rep 259 Posts Drives: BMW U11 iX1 Xdrive 30 Join Date: Mar 2019 Location: Melbourne iTrader: (0)	Had a week now with 7/2019.55 and can report that Apple Carplay (iOS 13.1.2) is connecting significantly quicker 95% of the time. Once in awhile it took longer, probably because phone is still lingering on the WiFi whilst downloading something. There are fewer drop outs (around toll points), but reconnect quickly. Most of the settings remained with the car upgrading from 3/2019.45 to 7/2019.55. The only things I've noticed are my seat memory settings and the adaptive cruise defaulted back to 3 bar distance. Remote 3D view is a bit of a hit and miss (maybe due to data reception of where I normally park?) But the lock/unlock functions seem to work better.
	Appreciate 0 Quote

10-07-2019, 01:37 AM	#259
Quietlife Private First Class 56 Rep 150 Posts Drives: BMW G20 Join Date: Jun 2019 Location: England iTrader: (0) Garage List 2019 BMW G20 [0.00]	I'm in the UK and had an email from BMW that OTA should be functional by December. I'm not holding my breath
	Appreciate 0 Quote

10-08-2019, 08:56 AM	#262
The Outrage Private 65 Rep 70 Posts Drives: 2020 M340i xDrive Join Date: Jul 2019 Location: Pennsylvania iTrader: (0)	If BMW continues to withhold over-the-air updates from its customers, at what point in time would this be considered false advertising? Not having to beg an belligerent dealer to get software updates was a factor in my decision to purchase a G20.
	Appreciate 5 EXE462100.00 Skeewiff0337.50 Pauleebe379.50 Eagle Creek139.00 digitallust97.50 Quote

10-08-2019, 09:42 AM	#263
Quietlife Private First Class 56 Rep 150 Posts Drives: BMW G20 Join Date: Jun 2019 Location: England iTrader: (0) Garage List 2019 BMW G20 [0.00]	Here’s what I received Thanks for getting in touch about updating the software on your iDrive. The remote software update will inform you on your phone and iDrive in the car when it’s ready to install. The Spotify update will be made available to all compatible cars by the end of this year – Please click here for a video showing how to complete OTA software updates. If you are not receiving these updates please visit your preferred retailer for assistance. Please note: This update has to be performed OTA and cannot be downloaded onto USB. I hope this helps to clarify the situation – Please get back in touch if you need further assistance.
	Appreciate 1 Deltusurf16.50 Quote