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Technical Topics iDrive, Nav, Phone, Audio, Video, Cameras, Electronics Outlook 365 - Microsoft Email

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      11-21-2019, 02:46 AM   #1
CraigBMW330i
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Outlook 365 - Microsoft Email

How do you enter a new password in the BMW G20?

For security reasons, I have to reset my Outlook365 password every few months at my work.

But now, the Outlook365 email in the car does not work. It just tries to constantly log in, but of course it can't because the original password entered is incorrect.

I cannot see a way to get into the Outlook365 email on the G20 to enter the new, updated password.

Has anyone else managed to reset the password?

I rebooted iDrive, but still just get the never-ending 'Logging In...' on the email screen.
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      11-21-2019, 03:49 AM   #2
DomiGijzen
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Think you can use the website portal to adjust the settings.

Can you send me a screenshot of outlook (and maybe agenda)? My dealer told me these apps are disabled for the moment because of updates. Like to show them this isn't true.
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      11-21-2019, 06:48 AM   #3
Eagle Creek
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You have O365 at your G20?? 😲

I never seen a trace of it. When I asked bmw they told me it isn't available for iDrive 7 yet. Do you have iDrive 6 perhaps?
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      11-21-2019, 06:56 AM   #4
phillyd2
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Haven't heard of it either and not sure the point of it but did find this:

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      11-21-2019, 09:44 AM   #5
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Quote:
Originally Posted by phillyd2 View Post
Haven't heard of it either and not sure the point of it but did find this:

Seems we may not get that option in Murcia
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      11-21-2019, 10:08 AM   #6
phillyd2
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Quote:
Originally Posted by SCardamon View Post
Seems we may not get that option in Murcia
We could always invade someone to get it but I’m still not understanding the benefit.

I’m using 365 but I can get my outlook calendar on the native iphone calendar app and then via CarPlay in the car.
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      11-21-2019, 10:08 AM   #7
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Quote:
Originally Posted by phillyd2 View Post
Quote:
Originally Posted by SCardamon View Post
Seems we may not get that option in Murcia
We could always invade someone to get it but I’m still not understanding the benefit.

I’m using 365 but I can get my calendar on the native iphone calendar app and then via CarPlay in the car.
lol

Ditto
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      11-22-2019, 01:16 PM   #8
giorgoXXI
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Quote:
Originally Posted by CraigBMW330i View Post
How do you enter a new password in the BMW G20?

For security reasons, I have to reset my Outlook365 password every few months at my work.

But now, the Outlook365 email in the car does not work. It just tries to constantly log in, but of course it can't because the original password entered is incorrect.

I cannot see a way to get into the Outlook365 email on the G20 to enter the new, updated password.

Has anyone else managed to reset the password?

I rebooted iDrive, but still just get the never-ending 'Logging In...' on the email screen.
Had the same issue, couldn't find a way around it. My car just got updated to 11/2019.34, so I'll let you know if this version fixes the problem (should re-prompt to login if it fails).
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      12-14-2019, 07:38 AM   #9
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The update didn't fix the issue, its stuck on "Logging in" again. I need to raise it with BMW, can't believe they haven't realised, password changing is very common in corporations.
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      12-15-2019, 02:28 PM   #10
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phillyd2 ,

How did you get Outlook 365 as installed app?
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      12-15-2019, 07:10 PM   #11
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Quote:
Originally Posted by RSnic View Post
phillyd2 ,

How did you get Outlook 365 as installed app?
I meant that I use 365 on my computer and that I didn't understand the point of having it in the car.
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      12-16-2019, 04:38 AM   #12
giorgoXXI
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Quote:
Originally Posted by phillyd2 View Post
I meant that I use 365 on my computer and that I didn't understand the point of having it in the car.
Its actually pretty cool when it works. You get notifications when e-mails come in, and you can read them or even they can be read out by the car.

You can also accept, decline or join meetings.
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      12-16-2019, 05:52 AM   #13
phillyd2
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Quote:
Originally Posted by giorgoXXI View Post
Its actually pretty cool when it works. You get notifications when e-mails come in, and you can read them or even they can be read out by the car.

You can also accept, decline or join meetings.
Gotcha!

For me that would be a nightmare with the amount of emails I get.
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      01-03-2020, 04:52 AM   #14
Cranester1983
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I activated O365 on car when it arrived yesterday using QR code and inputting details on my phone. But it doesn’t seem to remember it and when I go to do it again it keeps asking to scan the QR code.

Is this normal?
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      01-03-2020, 07:16 AM   #15
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Quote:
Originally Posted by Cranester1983 View Post
I activated O365 on car when it arrived yesterday using QR code and inputting details on my phone. But it doesn’t seem to remember it and when I go to do it again it keeps asking to scan the QR code.

Is this normal?
I had exactly the same problem but then it seemed to settle down and it asked for it again when I had a software update (Nov 2019) 3 days ago.

I have bad news though. Although it works well, BMW and Microsoft have, it appears, had a small falling out as Microsoft do not consider BMW cars to be data secure. So Office 365 is to be withdrawn. If you have a 6 month taster (as I do) then when that ends that's it.

There is now on ID7 no additional pop3 email available any more either. So from April its No email at all in BMW.

As usual I have had to drag that out of the Connecteddrive people.
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      01-03-2020, 08:11 AM   #16
Cranester1983
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Thanks for the info. That’s a bit disappointing.
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      01-03-2020, 09:33 AM   #17
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Quote:
Originally Posted by Cranester1983 View Post
Thanks for the info. That’s a bit disappointing.
You can say that again. May last car (an F30 320i) was built in 2016 just 17 days before ID5 was made O365 available. So I get it in this car and...now its going.

But the fact is that nobody tells you this information, you have to drag it from Connecteddrive.
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