BMW of North America Announces Best Dealership Awards

Jason · 03-02-2016, 09:18 AM

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32 BMW dealers honored as Centers of Excellence

Woodcliff Lake, NJ – March 2, 2016 BMW of North America, LLC is announcing its annual Center of Excellence honors. We are pleased to award these 32 dealers as 2016 Center of Excellence winners. As a result of each Center’s excellent performance and outstanding service in 2015, BMW of North America has continued its success in the luxury automotive industry.

The dealers are measured against their peers on 11 Key Performance Indicators which include, Customer Orientation, Aftersales and Sales data. The data is then calculated to award the top 9% of the 340 BMW dealers based on their 2015 performance.

“It is both a great achievement and honor to be chosen as a Center of Excellence and I heartily congratulate this year’s winners on their accomplishment,” said Ludwig Willisch, President and CEO, BMW of North America. “In our business, nothing is more important than customer loyalty and these centers have proven they know how to delight their customers and keep them coming back. I hope they will proudly display their COE recognition and then enjoy the rewards.”

2016 Center of Excellence Award Recipients (listed below are in alphabetical order)

BMW Concord, Concord, CA
BMW of Anchorage, Anchorage, AK
BMW of Austin, Austin, TX
BMW of Cape Cod, Hyannis, MA
BMW of Catonsville, Baltimore, MD
BMW of Freeport, Freeport, NY
BMW of Gainesville, Gainesville, FL
BMW of Honolulu, Honolulu, HI
BMW of Meridian, Meridian, MS
BMW of Murrieta, Murrieta, CA
BMW of Nashville, Nashville, TN
BMW of Ontario, Ontario, CA
BMW of San Antonio, San Antonio, TX
BMW of Sudbury, Sudbury, MA
Center BMW, Sherman Oaks, CA
Crevier BMW, Santa Ana, CA
Dave Walter, Inc., Akron, OH
Flemington BMW, Flemington, NJ
Hendrick BMW, Charlotte, NC
Hilton Head BMW, Bluffton, SC
Karl Knauz Motors, Lake Bluff, IL
Long Beach BMW, Signal Hill, CA
Momentum BMW, Houston, TX
Pacific BMW, Glendale, CA
Rick Hendrick BMW Charleston, Charleston, SC
Rusnak BMW, Thousand Oaks, CA
Schomp BMW of Highlands Ranch, Highlands Ranch, CO
South Shore BMW, Rockland, MA
Steve Thomas BMW, Camarillo, CA
Sun Motor Cars BMW, Mechanicsburg, PA
United BMW of Gwinnett Place, Duluth, GA
Weatherford BMW, Berkeley, CA

TheEnrique · 03-02-2016, 10:18 AM

they missed a few good ones lol

TT3 iN NyC · 03-02-2016, 10:23 AM

Where's Rally BMW?

:

hemi to e90 · 03-02-2016, 10:23 AM

Quote:

Originally Posted by TheEnrique

they missed a few good ones lol

they only missed a few

way too many on that list for this to be that prestigious.

Quote:

Originally Posted by TT3 iN NyC

Where's Rally BMW?

:

not on a list that they don't belong on?

BMWZ4 · 03-02-2016, 10:23 AM

No Canadian dealers or is Canada not included in the NORTH AMERICAN list?

BD SM3RF · 03-02-2016, 10:25 AM

They should list dealerships in need of immediate improvement ;-) I nominate Bmw of South Atlanta

PodDoc · 03-02-2016, 10:25 AM

My dealer is on here, but i feel like my previous dealer was better. I moved to the new dealer because my CA moved there.

BoosTonian · 03-02-2016, 10:27 AM

My dealership is on there, BMW of Sudbury!

shanemcr · 03-02-2016, 10:27 AM

Quote:

Originally Posted by hemi to e90

Quote:

Originally Posted by TheEnrique

they missed a few good ones lol

they only missed a few

way too many on that list for this to be that prestigious.

9%

mgcyr · 03-02-2016, 10:28 AM

Quote:

Originally Posted by BMWZ4

No Canadian dealers or is Canada not included in the NORTH AMERICAN list?

It does seem weird. They seem to,think North America is made up of only the U.S.

Rick4345 · 03-02-2016, 10:29 AM

Isringhausen BMW!! Springfield Illinois

Curt2000 · 03-02-2016, 10:30 AM

Steve Thomas BMW!

ad78 · 03-02-2016, 10:35 AM

Bridgeport, CT is good..

kenzine · 03-02-2016, 10:51 AM

Bmw of San Antonio?? Everyone from here avoids this dealership and goes to bmw of Austin but

:

alz0rz · 03-02-2016, 10:52 AM

Sun Motor Cars BMW, Mechanicsburg, PA

The absolute BEST place to order BMW parts from - guaranteed you won't get them cheaper anywhere else. Call and talk to Brian.

Aaron_N55 · 03-02-2016, 10:54 AM

Rallye BMW in NY should be on there!

BEM-S4 · 03-02-2016, 10:55 AM

Quote:

Originally Posted by alz0rz

Sun Motor Cars BMW, Mechanicsburg, PA

The absolute BEST place to order BMW parts from - guaranteed you won't get them cheaper anywhere else. Call and talk to Brian.

I was going to say the same thing. Is this like the Oscars where you win for category? Hottest front desk girl, best mechanics, etc? They would def win for parts dept discount.

e92ben · 03-02-2016, 10:57 AM

Karl Knauz FTW! Best customer service ever. Even with modded cars

Pflorio · 03-02-2016, 11:01 AM

Go Nashville!

Killramos · 03-02-2016, 11:04 AM

Quote:

Originally Posted by BMWZ4

No Canadian dealers or is Canada not included in the NORTH AMERICAN list?

Quote:

Originally Posted by mgcyr

It does seem weird. They seem to,think North America is made up of only the U.S.

BMW of Ontario is on the list

TBH most dealers is Canada are crap so I am not surprised not to see them on the list.

Beartato · 03-02-2016, 11:10 AM

Quote:

Originally Posted by ecleland

They should list dealerships in need of immediate improvement ;-) I nominate Bmw of South Atlanta

I nominate BMW of Murray in Salt Lake City. Their sales department was bollocks.

bayerban · 03-02-2016, 11:13 AM

Quote:

Originally Posted by Killramos

Quote:

Originally Posted by BMWZ4

No Canadian dealers or is Canada not included in the NORTH AMERICAN list?

Quote:

Originally Posted by mgcyr

It does seem weird. They seem to,think North America is made up of only the U.S.

BMW of Ontario is on the list

TBH most dealers is Canada are crap so I am not surprised not to see them on the list.

That's Bmw of Ontario, CA, not the province of Ontario, Canada.

03-02-2016, 09:18 AM	#1
Jason Administrator 40797 Rep 21,240 Posts Drives: F80 M3 Join Date: Mar 2005 Location: USA iTrader: (0)	BMW of North America Announces Best Dealership Awards BIMMERPOST NEWS BMW of North America Announces Best Dealership Awards 102 COMMENTS Tweet 32 BMW dealers honored as Centers of Excellence Woodcliff Lake, NJ – March 2, 2016 BMW of North America, LLC is announcing its annual Center of Excellence honors. We are pleased to award these 32 dealers as 2016 Center of Excellence winners. As a result of each Center’s excellent performance and outstanding service in 2015, BMW of North America has continued its success in the luxury automotive industry. The dealers are measured against their peers on 11 Key Performance Indicators which include, Customer Orientation, Aftersales and Sales data. The data is then calculated to award the top 9% of the 340 BMW dealers based on their 2015 performance. “It is both a great achievement and honor to be chosen as a Center of Excellence and I heartily congratulate this year’s winners on their accomplishment,” said Ludwig Willisch, President and CEO, BMW of North America. “In our business, nothing is more important than customer loyalty and these centers have proven they know how to delight their customers and keep them coming back. I hope they will proudly display their COE recognition and then enjoy the rewards.” 2016 Center of Excellence Award Recipients (listed below are in alphabetical order) BMW Concord, Concord, CA BMW of Anchorage, Anchorage, AK BMW of Austin, Austin, TX BMW of Cape Cod, Hyannis, MA BMW of Catonsville, Baltimore, MD BMW of Freeport, Freeport, NY BMW of Gainesville, Gainesville, FL BMW of Honolulu, Honolulu, HI BMW of Meridian, Meridian, MS BMW of Murrieta, Murrieta, CA BMW of Nashville, Nashville, TN BMW of Ontario, Ontario, CA BMW of San Antonio, San Antonio, TX BMW of Sudbury, Sudbury, MA Center BMW, Sherman Oaks, CA Crevier BMW, Santa Ana, CA Dave Walter, Inc., Akron, OH Flemington BMW, Flemington, NJ Hendrick BMW, Charlotte, NC Hilton Head BMW, Bluffton, SC Karl Knauz Motors, Lake Bluff, IL Long Beach BMW, Signal Hill, CA Momentum BMW, Houston, TX Pacific BMW, Glendale, CA Rick Hendrick BMW Charleston, Charleston, SC Rusnak BMW, Thousand Oaks, CA Schomp BMW of Highlands Ranch, Highlands Ranch, CO South Shore BMW, Rockland, MA Steve Thomas BMW, Camarillo, CA Sun Motor Cars BMW, Mechanicsburg, PA United BMW of Gwinnett Place, Duluth, GA Weatherford BMW, Berkeley, CA
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03-02-2016, 10:18 AM	#2
TheEnrique Colonel 525 Rep 2,333 Posts Drives: F90 M5 Join Date: May 2006 Location: Bergen County, NJ iTrader: (37) Garage List 2020 M5 [0.00] 2012 M3 Coupe [0.00] 2017 M4 Convertible [0.00] 2013 X5M [0.00] 2015 F82 M4 [0.00]	they missed a few good ones lol
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03-02-2016, 10:23 AM	#3
TT3 iN NyC Colonel 247 Rep 2,567 Posts Drives: F80 M3CS Join Date: Aug 2007 Location: nYc iTrader: (9)	Where's Rally BMW? : __________________ 07 e92 335i - Retired 18 F80 M3CS - Retired 21 G20 330i M-Sport - Current
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03-02-2016, 10:23 AM	#5
BMWZ4 Major General 1910 Rep 5,103 Posts Drives: '23 X1/'23 Allroad Progressiv Join Date: Apr 2010 Location: Toronto iTrader: (1)	No Canadian dealers or is Canada not included in the NORTH AMERICAN list? __________________ '11 Z4 30i (retired);'11 X3 28i (retired); '15 M235i Stage 1 Dinan (recalled & crushed); '16 M235i Stage 3 Dinan (retired); '15 X3 28i (retired); '14 328i (retired), 2019 X3M40i (retired); Loaded '18 X1 (retired); Loaded '20 X3MC DG, Black/Tan Merino (retired); Loaded '23 X1 Cape York green and Red/Black interior; '23 Audi A4 Allroad Progressiv
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03-02-2016, 10:25 AM	#6
BD SM3RF Captain 277 Rep 772 Posts Drives: 2015 YMB F80 Join Date: Aug 2011 Location: Dallas TX iTrader: (1) Garage List 2015 BMW M3 [0.00] 2016 BMW X3 [0.00] 2011 BMW 135i [0.00]	They should list dealerships in need of immediate improvement ;-) I nominate Bmw of South Atlanta
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03-02-2016, 10:25 AM	#7
PodDoc Lieutenant 302 Rep 516 Posts Drives: 2013 F30 335i / 2016 F80 M3 Join Date: Feb 2009 Location: Lake Forest, IL iTrader: (0)	My dealer is on here, but i feel like my previous dealer was better. I moved to the new dealer because my CA moved there.
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03-02-2016, 10:27 AM	#8
BoosTonian Lieutenant Colonel 775 Rep 1,498 Posts Drives: 2017 MB C63 S AMG Coupe Join Date: Oct 2013 Location: Boston, MA iTrader: (2) Garage List 2017 INFINITI Q60 S ... [10.00]	My dealership is on there, BMW of Sudbury! __________________ 2017 MB C63 S Coupe - DINAN \| MODAL WORKS retired: GranTurismo MC, Giulia Quadrifoglio, B8.5 RS5, Q60 RedSport, e82 135, F80, e92 M3, e90 M3, (2) e92 335, B8 S4, C209 CLK55 AMG, e46 330
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03-02-2016, 10:29 AM	#11
Rick4345 Lieutenant Colonel 470 Rep 1,659 Posts Drives: 2022 WRX World Rally Blue Join Date: Apr 2009 Location: Somewhere iTrader: (13) Garage List 2022 Subaru WRX GT [0.00]	Isringhausen BMW!! Springfield Illinois __________________ Rick
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03-02-2016, 10:30 AM	#12
Curt2000 Brigadier General 1013 Rep 3,157 Posts Drives: '93 Supra Turbo Join Date: Jun 2007 Location: Washington D.C. iTrader: (25)	Steve Thomas BMW! __________________ Former Car: '16 SUNBURST GOLD F80 ///M3--6MT/Carbon Cloth (ED Thread) Former Car:'13 SANTORINI BLUE E92///M3--6MT/Speed Cloth/ZCP(ED Thread) INSTAGRAM:@C2KMotorsports
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03-02-2016, 10:35 AM	#13
ad78 Yr1OfD1 106 Rep 900 Posts Drives: 2015 F34 M Sport Join Date: Nov 2008 Location: CT iTrader: (1)	Bridgeport, CT is good.. __________________ 2015 328i Gran Turismo M Sport 2013 328i XDrive Sedan M Sport 2011 X5 xDrive50i 2009 X5 xDrive 30i 2008 135i Coupe
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03-02-2016, 10:51 AM	#14
kenzine Registered 0 Rep 2 Posts Drives: '15 MG F30 Join Date: Jan 2016 Location: US iTrader: (0)	Bmw of San Antonio?? Everyone from here avoids this dealership and goes to bmw of Austin but :
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03-02-2016, 10:52 AM	#15
alz0rz What goes here? 450 Rep 1,356 Posts Drives: 2019 G30 M550i Join Date: Aug 2011 Location: Florida Space Coast iTrader: (4) Garage List 2019 BMW M550i [0.00] 2021 BMW M3 Competi ... [0.00] 2019 BMW M5 Competi ... [0.00] 2016 BMW M3 [0.00] 2014 BMW M235i [0.00]	Sun Motor Cars BMW, Mechanicsburg, PA The absolute BEST place to order BMW parts from - guaranteed you won't get them cheaper anywhere else. Call and talk to Brian. __________________ 2019 G30 M550i GBNF: 2021 G80 M3, 2019 F90 M5 Competition, 2016 F80 M3, 2014 F22 M235i
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03-02-2016, 10:54 AM	#16
Aaron_N55 Lieutenant 56 Rep 425 Posts Drives: F82 M4 Join Date: Nov 2012 Location: NY iTrader: (3)	Rallye BMW in NY should be on there! __________________ E92 335XI M-Sport - BSM, CR, 6MT, KW Variant 3, Cobb V3, PSS, ETS Charge Pipe and BMS Intake
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03-02-2016, 10:57 AM	#18
e92ben Brigadier General 1053 Rep 3,205 Posts Drives: BMW M3 BMW 635csi Join Date: Jul 2011 Location: Kenosha Wi iTrader: (7)	Karl Knauz FTW! Best customer service ever. Even with modded cars __________________ e92 ///M3
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03-02-2016, 11:01 AM	#19
Pflorio Registered 2 Rep 2 Posts Drives: M240i xdrive Join Date: Jan 2016 Location: Nashville iTrader: (0)	Go Nashville! __________________ Nashville BMW Genius
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