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      06-23-2021, 02:56 AM   #1
Jtcrow
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Android Auto Spotify issue - audio loss

Hi guys,

I have been searching the forum to see if this has been mentioned before, but I don't think so...

In my G20, I'm using Android Auto mainly for Google maps and Spotify. Mostly great (current software ver 03/2021.50) but one frustrating issue since the previous update(11/2020.50) I had still remains:

AA connects nicely and brings up the previous playlist and song. It plays for a few seconds...and then the audio stops. The graphics still show that it is 'playing' (play/pause is displaying option to pause) and the track progress continues. Volume is normal too, so it hasn't muted.

I thought it may have something to do with connecting to BT/the car's WiFi? Anyone else having this issue? Only way I can find to get around it is to pause, then play, each time I get in the car.

Thanks for any thoughts

Last edited by Jtcrow; 06-23-2021 at 03:11 AM.. Reason: Grammer
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      06-23-2021, 01:47 PM   #2
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I am having exactly the same issue. I think, at least in my case, it is because I set up Spotify on iDrive and on Android Auto and the car initially starts the iDrive version, then Android Auto starts running several seconds later and launches it's version of Spotify and just gets confused. I'm planning on deleting the iDrive version (or at least logging off) and see if this changes anything.
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      06-23-2021, 01:54 PM   #3
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That's a great thought, I think I will give that a try too.
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      06-23-2021, 01:55 PM   #4
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Quote:
Originally Posted by SDKevin View Post
I am having exactly the same issue. I think, at least in my case, it is because I set up Spotify on iDrive and on Android Auto and the car initially starts the iDrive version, then Android Auto starts running several seconds later and launches it's version of Spotify and just gets confused. I'm planning on deleting the iDrive version (or at least logging off) and see if this changes anything.
Quote:
Originally Posted by SDKevin View Post
I am having exactly the same issue. I think, at least in my case, it is because I set up Spotify on iDrive and on Android Auto and the car initially starts the iDrive version, then Android Auto starts running several seconds later and launches it's version of Spotify and just gets confused. I'm planning on deleting the iDrive version (or at least logging off) and see if this changes anything.
my Spotify stopped wont load directly fromn idrive recently tried rebooting it doesn't work. now i have to resort to using android auto but for some reason timento time the idrive just shutdown and reboots while im driving and it only happens when i use Android auto
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      06-23-2021, 06:59 PM   #5
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Quote:
Originally Posted by Jtcrow View Post
That's a great thought, I think I will give that a try too.
Let me know how it goes, I probably won't get to it for a few days.
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      06-23-2021, 07:01 PM   #6
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Quote:
Originally Posted by Dougefresh415 View Post
my Spotify stopped wont load directly fromn idrive recently tried rebooting it doesn't work. now i have to resort to using android auto but for some reason timento time the idrive just shutdown and reboots while im driving and it only happens when i use Android auto
I've never seen that, sounds like an iDrive issue, have you tried logging out of the Android Auto Spotify to see if your iDrive one works?
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      06-24-2021, 09:09 AM   #7
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Quote:
Originally Posted by SDKevin View Post
Let me know how it goes, I probably won't get to it for a few days.
So it's early days...but your suggestion seems to have worked, thanks so much SDKevin! I logged out of Spotify on iDrive and started the car up 3 times in the last day for school runs etc and each time it hasn't had the issue and seems to play!

It's easy to log out of Spotify on iDrive: in Spotify playlist menu, select the "Option" button on the iDrive controller followed by "Logout".

Here are my final thoughts for anyone else (unless it comes back to haunt me):
1. When starting the car up, Spotify on iDrive seems to connect very quickly compared to Android Auto+Spotify
2. Now, there is nothing playing for 15-20 seconds whilst AA connects (fine with me)
3. It seems the issue was indeed due to iDrive Spotify clashing with AA Spotify - so one has to be disabled/not logged in. You can access AA Spotify from the main iDrive menu, so thats fine with me too.
4. SDKevin gets a beer point
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      06-24-2021, 11:28 AM   #8
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To fix this issue just go in AA setting in your phone and remove Spotify from your CUSTOMIZE LAUNCHER and it will not interfere when connected to the car. So that way you can play Spotify from your Idrive instead of your phone.

My Spotify hasn't been working from my Idrive for over 4 days now so I of to go back to Spotify on my S21 ULTRA but I'm downloading songs to my USB instead but it takes time.

Spotify playing from phone doesn't really play with great quality so without it not working on my Idrive I rather use USB because quality is more RICH.
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      06-24-2021, 03:47 PM   #9
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Quote:
Originally Posted by Jtcrow View Post
So it's early days...but your suggestion seems to have worked, thanks so much SDKevin! I logged out of Spotify on iDrive and started the car up 3 times in the last day for school runs etc and each time it hasn't had the issue and seems to play!

It's easy to log out of Spotify on iDrive: in Spotify playlist menu, select the "Option" button on the iDrive controller followed by "Logout".

Here are my final thoughts for anyone else (unless it comes back to haunt me):
1. When starting the car up, Spotify on iDrive seems to connect very quickly compared to Android Auto+Spotify
2. Now, there is nothing playing for 15-20 seconds whilst AA connects (fine with me)
3. It seems the issue was indeed due to iDrive Spotify clashing with AA Spotify - so one has to be disabled/not logged in. You can access AA Spotify from the main iDrive menu, so thats fine with me too.
4. SDKevin gets a beer point
Awesome, glad it worked for you, now you've 'guinea pigged' this, I'm doing it tonight
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      06-24-2021, 03:49 PM   #10
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Quote:
Originally Posted by Jtcrow View Post
4. SDKevin gets a beer point
Also, thanks for the beer point
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      06-24-2021, 04:49 PM   #11
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BMW has stopped its partnership with spotyfi, so no more spotify if no Applecarplay
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      06-24-2021, 06:43 PM   #12
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Quote:
Originally Posted by Davg31 View Post
BMW has stopped its partnership with spotyfi, so no more spotify if no Applecarplay
Since when?

Isn't this one of the reasons for using Android Auto, the Spotify is on my 'phone and not on the head unit?
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      06-25-2021, 02:56 AM   #13
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Quote:
Originally Posted by rico25 View Post
To fix this issue just go in AA setting in your phone and remove Spotify from your CUSTOMIZE LAUNCHER and it will not interfere when connected to the car. So that way you can play Spotify from your Idrive instead of your phone.

My Spotify hasn't been working from my Idrive for over 4 days now so I of to go back to Spotify on my S21 ULTRA but I'm downloading songs to my USB instead but it takes time.

Spotify playing from phone doesn't really play with great quality so without it not working on my Idrive I rather use USB because quality is more RICH.
Ah, that makes sense too- I will give that a try and report back. I would have thought you don't get the spotify music panel in AA, but no big loss there if (I assume):
- music boots faster,
- you get higher bit rate sound,
- the spotify data comes through BMW's sim card
- and therefore won't drain my phone quite as quickly

Thanks rico25!
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      06-25-2021, 08:37 AM   #14
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Quote:
Originally Posted by Davg31 View Post
BMW has stopped its partnership with spotyfi, so no more spotify if no Applecarplay
Yeah man! I think something is wrong because for almost a week now Spotify hasn't been working on my Idrive 03/2021.46 so I guess only a matter of time everyone would experiencing this problem.
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      06-25-2021, 08:55 AM   #15
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Quote:
Originally Posted by Jtcrow View Post
Quote:
Originally Posted by rico25 View Post
To fix this issue just go in AA setting in your phone and remove Spotify from your CUSTOMIZE LAUNCHER and it will not interfere when connected to the car. So that way you can play Spotify from your Idrive instead of your phone.

My Spotify hasn't been working from my Idrive for over 4 days now so I of to go back to Spotify on my S21 ULTRA but I'm downloading songs to my USB instead but it takes time.

Spotify playing from phone doesn't really play with great quality so without it not working on my Idrive I rather use USB because quality is more RICH.
Ah, that makes sense too- I will give that a try and report back. I would have thought you don't get the spotify music panel in AA, but no big loss there if (I assume):
- music boots faster,
- you get higher bit rate sound,
- the spotify data comes through BMW's sim card
- and therefore won't drain my phone quite as quickly

Thanks rico25!
No worries! You won't see it in your AA once unticked but that's better than having both interfering with each other and it is best playing Spotify from the idrive and as you said way better quality bit/sound 100% for sure

Hopefully you like it this way bruv!


Cheers Jtcrow!
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      06-26-2021, 11:15 AM   #16
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Quote:
Originally Posted by rico25 View Post
No worries! You won't see it in your AA once unticked but that's better than having both interfering with each other and it is best playing Spotify from the idrive and as you said way better quality bit/sound 100% for sure

Hopefully you like it this way bruv!


Cheers Jtcrow!
So you were absolutely right rico25- that option works too. As you said, it's all down to iDrive and AA interfering with each other.

So, the answer to the original query is, you have a choice:

1. Disable Spotify in AA if you would like iDrive to deal with it. Pros: higher bitrate audio, (near) instant play, data through BMW sim. Cons: on separate screen to AA if you use Google maps. Clock is in place of music on AA now.

2. Logout of Spotify in iDrive if you want AA to use it. Pros/Cons: see opposite from above

Personally, I went for the former option.

Many thanks again guys, first-world problem solved! (Rico25, you get a beer point too!)
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      06-26-2021, 03:08 PM   #17
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Quote:
Originally Posted by Jtcrow View Post
Quote:
Originally Posted by rico25 View Post
No worries! You won't see it in your AA once unticked but that's better than having both interfering with each other and it is best playing Spotify from the idrive and as you said way better quality bit/sound 100% for sure

Hopefully you like it this way bruv!


Cheers Jtcrow!
So you were absolutely right rico25- that option works too. As you said, it's all down to iDrive and AA interfering with each other.

So, the answer to the original query is, you have a choice:

1. Disable Spotify in AA if you would like iDrive to deal with it. Pros: higher bitrate audio, (near) instant play, data through BMW sim. Cons: on separate screen to AA if you use Google maps. Clock is in place of music on AA now.

2. Logout of Spotify in iDrive if you want AA to use it. Pros/Cons: see opposite from above

Personally, I went for the former option.

Many thanks again guys, first-world problem solved! (Rico25, you get a beer point too!)
hahaha CHEEERS Jtcrow!


Now all Android Auto as to do it give us a feature in their settings to enable Full Screen or Spilt Screen, then I'll surely go with with Full screen with Google Maps.
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