[Ace159]

Sorry if this has been asked, I did some searching and I couldn't find a relevant answer. My 2020 M430 just recently started to have odd navigation issues, I'll try my best to articulate.

1) I used to be able to say "Hey BMW,.bring me.to Joes Pizza in X City, X State" and without a problem it would populate on my nav. Now it brings up a different screen which is 50/50 showing me.all the Joes Pizza in the US and not to mention says "Joes, New York" as if It thinks I'm looking for a city named Joe.

2) Side issue: not sure if related but Spotify has disappeared on my car. If I go into the media setting to select what sources of Audio I want displayed, Spotify is there however the app is not in the apps. Odd

Anyway, if anyone has any ideas on what this could be or how to fix, that would be appreciated. I tried things like making a new profile, restarting idrive. Deleted and redownloaded Spotify, deleted the connection within the Spotify app etc.

[zoso4534]

Originally Posted by Ace159

Sorry if this has been asked, I did some searching and I couldn't find a relevant answer. My 2020 M430 just recently started to have odd navigation issues, I'll try my best to articulate.

1) I used to be able to say "Hey BMW,.bring me.to Joes Pizza in X City, X State" and without a problem it would populate on my nav. Now it brings up a different screen which is 50/50 showing me.all the Joes Pizza in the US and not to mention says "Joes, New York" as if It thinks I'm looking for a city named Joe.

2) Side issue: not sure if related but Spotify has disappeared on my car. If I go into the media setting to select what sources of Audio I want displayed, Spotify is there however the app is not in the apps. Odd

Anyway, if anyone has any ideas on what this could be or how to fix, that would be appreciated. I tried things like making a new profile, restarting idrive. Deleted and redownloaded Spotify, deleted the connection within the Spotify app etc.

Did you do an RSU recently?

[b58monster]

Sounds like your connected drive 4-year trial ran out. That means your voice requests aren’t processed online anymore, so you can’t just say the name of a business and get directions there. Also, Spotify in the car is part of the subscription as well.

[bimmer456]

Without the connected drive subscription the Navi is trash. Even though they could make it work much like a garmin gps works without internet but they don’t want to. Since they can make more money charging for subscription. But since you likely have CarPlay just use that instead. That used to be part of a paywall but don’t know if it is anymore on the 2020.

[MyleneJast]

Any update?

[RCook]

BMW just doesn't get software or Apps.
Better fix their stubborn old ways. Korean car manufacturers do get it. As do most Japanese companies.
Cutting corners on 2023 cars, screwy updates, subscriptions for everything. You have to wonder who the clowns are in Munich. Coming generation of car buyers are not enamored with German machines. Both my boys have Mazdas.

[toddwalton]

Originally Posted by Ace159

Sorry if this has been asked, I did some searching and I couldn't find a relevant answer. My 2020 M430 just recently started to have odd navigation issues, I'll try my best to articulate.

1) I used to be able to say "Hey BMW,.bring me.to Joes Pizza in X City, X State" and without a problem it would populate on my nav. Now it brings up a different screen which is 50/50 showing me.all the Joes Pizza in the US and not to mention says "Joes, New York" as if It thinks I'm looking for a city named Joe.

2) Side issue: not sure if related but Spotify has disappeared on my car. If I go into the media setting to select what sources of Audio I want displayed, Spotify is there however the app is not in the apps. Odd

Anyway, if anyone has any ideas on what this could be or how to fix, that would be appreciated. I tried things like making a new profile, restarting idrive. Deleted and redownloaded Spotify, deleted the connection within the Spotify app etc.

The answer to your question is to use Apple CarPlay (or Android Auto if you roll that way).

It's 2024 and the OEM BMW navigation is awful. You need to prioritize navigation accuracy, app availability, and display superiority over the head up display and/or speedometer screen.