08-24-2021, 10:13 AM | #23 |
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During the course of my waiting time the dealer told me BMW were in the process of changing the factory computer system regarding the build tracking and they were having quite a few software issues…there’s a shocker! Apparently VIN numbers were being updated in batches which would explain why mine was always ‘last week’ so to speak. I agree it would be much better if the updates were more accurate. BMW NA seem to be able to track their builds far better even down to the car carrier they’re on as they head across the pond!
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08-24-2021, 10:19 AM | #24 |
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Both RAFats and I had our cars following each other through build and we kept in constant touch throughout but even we gave up in the end and resigned ourselves to waiting in ‘blind expectation’ !
Both cars turned up as expected, I think his was slightly ahead of estimated too? It’s like being 5 years old again and patiently waiting for Santa!……when it arrives though it’s the best Christmas present ever!!! |
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08-24-2021, 10:54 AM | #25 | |
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08-25-2021, 07:11 AM | #26 |
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Just had an email from Williams BMW to say my car should be with them 2nd week of September! Seems like the delivery has been pulled forward a few weeks . Original date provided was 30th Sept!
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08-25-2021, 08:05 AM | #27 |
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My wife was up in Doncaster looking over Thorne and other sites, she was telling me how they only have around 1/5 the amount of vehicles that they usually store at the moment!
Almost all of the company car scheme cars are having their specs lowered to save on microchips for customer cars! |
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08-26-2021, 05:37 AM | #28 |
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Found out yesterday that my car is on route to the port, assuming its bremerhaven. Has anyone had any experience on how long a wait until it gets to the boat and the UK?
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08-26-2021, 07:00 AM | #29 | |
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Do you know what status code your's is showing? You say you've been informed it's on route to port so it may be 8200 Released to carrier or 9000 Departed plant. Mine was at 9000 and then 3 days later was at 9605 Pre EU port of exit. 4 days later it at Southampton showing 9650 Awaiting despatch to dealer/Cleared customs(UK)/Released to transport company! It was on site at the dealership 7 days later. Like I said the updates were all over the place a bit though! The 'expected delivery date' is still the best benchmark to judge when it will arrival at the dealership. Probably coming out of Bremerhaven although could be Cuxhaven. Most likely will arrive at Southampton but then again may come into Immingham. I think it all depends how BMW arrange the cargo manifests. I used 'vessel finder.com' from a google search to look at which car carriers were in port at Bremerhaven and Cuxhaven to try and 'second guess' when the car would be coming over, it's only two days sailing time to the UK ports.I found it an amusing way to while away the time whilst I was waiting somewhat impatiently for it to land on these shores! |
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08-26-2021, 07:05 AM | #30 |
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Thanks for the detailed post! I was told my status code is 190, on route to port. Although, like you, my updates were very quick, almost as though there was a delay in updating and all of a sudden lots of updates.
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08-26-2021, 07:23 AM | #31 | |
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Not sure whether that's still the case or that BMW have changed the system since mine came through/ I always got a four digit build status code on my updates so that's what I based my earlier to you upon! having said that it appears entirely likely that your car is at or nearing the port of exit and once it has cleared German Customs will be loaded on to a car carrier to continue the journey to its new home! At this point in my 'order history' the updates came in every couple of days or so! It seems to be they sit in scheduled for production or production start for what seems an eternity then once assembly complete and they've left the factory they move quite quickly through the status codes and before you know it they have landed on these shores, patience dear boy!!!! (I'm one to talk mind barely slept for a fortnight!) Then it sat at the dealership for best part of a fortnight before I could arrange to get 200 miles south to collect it...talk about being driven to distraction! The best part is though 6 weeks in and 2000 miles on I've still got a grin on my face every time I drive it and the journey to the local supermarket has got miles longer than it used to be! |
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08-26-2021, 08:12 AM | #32 |
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It's a strange one for me, as bmw chat were saying there was errors next to build codes and they wouldn't explain that further.
The dealer emailed me yesterday saying it just went into production yesterday with a eta of late September. Despite online chat saying it went into production start of August. Although they did say that online chat have more up to date information. One thing I have found with conflicting information from the chat staff is the production date. You would think that this would mean when it starts production but its actually when it's complete. I guess I'll check tomorrow for a update and hope that these 'errors' aren't a sign of anything that will delay the car. Edit: bmw might have updated the status codes so it reflects the same globally? |
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08-26-2021, 09:08 AM | #33 | |
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Really p*ssed me off at times whilst I was waiting for mine to come through. Our friends 'over the pond' enjoy a much more favourable new car buying experience by all accounts. BMW North America seem to be able to track builds at each and every stage they can even find out which bloody car carrier they are on and when exactly they are going to be landed on the eastern seaboard but we don't even know whether or not it's on a dockside in Northern Germany, pretty sh*t when you think about it, so trust me I feel your frustration and impatience! I never used the BMW chat malarkey at all or the so called BMW Genius instead just waited for a weekly update from the salesman who I have to be honest was very good as he was acutely aware of the logistical challenge I had to deal with as my wife and I combined the new vehicle collection with several days holiday in and around the area before heading home some 11 days later with 1000 miles on the clock!....At least it got it 'run in' ! |
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08-26-2021, 01:22 PM | #34 |
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Another question into the mix please - mine is scheduled for dealer delivery week 40 (start of oct so not long now!).
How long does it typically sit with a dealer before you are allowed to collect? What goes on at the dealer in that time? 🤔 My first new car order so not gone through this before. Thanks very much 😊 |
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08-26-2021, 02:05 PM | #35 | |
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08-26-2021, 02:36 PM | #36 |
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08-27-2021, 01:55 AM | #38 | |
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Hope your wait is as short as possible.
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08-27-2021, 08:23 AM | #39 |
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Called up customer services today and told its code 191 'returned to bmw ag'. After I got off the phone it dawned on me what 'returned to bmw ag' meant, my minded wandered off thinking 'has it been in a prang and that's why it's going back?'. To me it sounded like its headed back to bmw despite it being originally on route to the port. So I called up and got told by a different person it's still code 190, on route to port.
The inconsistencies between staff at customer services is poor tbh. |
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08-27-2021, 11:13 AM | #40 | |
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08-27-2021, 11:33 AM | #41 |
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Called the dealer about my order today to find out my car has gone into production which is really good going considering I only placed the order on Monday. The problem is the computer is currently showing delivery as not being until late October - hope they can improve on that.
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08-29-2021, 03:15 AM | #42 | |
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After reading stories from some of the owners here I looked into the BMW Forces scheme out of curiosity and found that teaching is included. I made a call and spoke with them and they confirmed the discount that would be available but also that if I am still awaiting a build slot it would mean that it’s unlikely to go into production until 2022 probably meaning delivery Feb or March 2022. Called my local dealership where my order is currently placed and he confirmed this is probably correct. With this in mind and the additional discount available I am considering cancelling and re-ordering as I can save a big chunk on cost of the car or add more to the spec (pan roof for one) as the monthly pcp figures are also less by some way. I may lose my £250 initial deposit but the saving would be much more than that.
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08-29-2021, 03:21 AM | #43 | |
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