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      03-13-2019, 09:26 AM   #1
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BMWNA Announces Best Dealership Awards 2019

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BMWNA Announces Best Dealership Awards 2019
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Woodcliff Lake, NJ – March 13, 2019… BMW of North America today announced its annual Center of Excellence winners, awarding 33 centers out of 347 with the 2019 honors. This elite recognition, awarded annually, goes to top performing BMW dealerships for their superior performance in various areas of the business including sales, service, parts, operations, and customer experience.
“Our Center of Excellence dealers are more than just ultimate performers,” said Bernhard Kuhnt, president and CEO, BMW of North America. “They represent the backbone of our business and their dedication to our brand and to our customers makes them an integral part of our team. All of us at BMW are proud to have such great dealers representing our brand. We thank them for their leadership and look forward to their continued success.”

2019 Center of Excellence Award Recipients (listed in alphabetical order):

Autogermana BMW, San Juan Puerto Rico
BMW of Anchorage, AK
BMW of Bridgeport, CT
BMW of Cincinnati North, OH
BMW of Fort Wayne, IN
BMW of Grapevine, TX
BMW of Honolulu, HI
BMW of Morristown, NJ
BMW of Murrieta, CA
BMW of Peabody, MA
BMW of Rochester, NY
BMW of San Antonio, TX
BMW of San Rafael, CA
BMW of Silver Spring, MD
BMW of Sioux Falls, SD
BMW of Sudbury, MA
BMW of Toledo, OH
BMW of Warwick, RI
BMW of Wilmington, NC
Braman Motorcars, West Palm Beach, FL
Crevier BMW, Santa Ana, CA
Galleria BMW, D’Iberville, MS
Habberstad BMW, Huntington Station, NY
Hilton Head BMW, Bluffton, SC
Kuni BMW, Beaverton, OR
Otto's BMW, West Chester, PA
Pacific BMW, Glendale, CA
Passport BMW, Suitland, MD
Schomp BMW of Highlands Ranch, CO
South Shore BMW, Rockland, MA
Towne BMW, Williamsville, NY
Tulley BMW, Nashua, NH
United BMW, Alpharetta, GA

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      03-13-2019, 09:42 AM   #2
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Glad to see Sioux Falls on the list. I had an issue with them from a little while ago, but left a review recently. The Manager personally called me to ask what happened on my end and then apologized and provided me with the information I had originally wanted. They, by far, have the best customer service and salespeople of any BMW dealership I've ever been to, and I've been to many across the US. You're always greeted when entering and addressed when leaving. The parts department was extremely nice, and the salesman that let me test drive their manual E90 M3 was very polite as well.

As for BMW of Honolulu, I haven't been there in 2 years, however I was never happy with their service. They were rude, their salespeople and staff were judgemental and didn't even look at me or greet me upon entering the store. Whenever I asked for information on a car, they acted like it was a huge deal. I always dreaded going into there. For the longest time they had a 35% markup on prices for parts. I really hope they've changed.
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      03-13-2019, 11:36 AM   #3
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Bought cars from both Passport and Silver Spring in MD ... very recommended Glad they made the list this year
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      03-13-2019, 11:40 AM   #4
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Braman? I can only interpret that to mean the list recognizes dealers who charge the highest prices and appear least interested in your business.
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      03-13-2019, 11:42 AM   #5
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Must be just a U.S. awards show...never see Canada listed here or any other country for that matter
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      03-13-2019, 11:47 AM   #6
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Another year nobody in Washington state. That's more than fair.
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      03-13-2019, 11:52 AM   #7
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      03-13-2019, 12:02 PM   #8
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Quote:
Originally Posted by RickFLM4 View Post
Braman? I can only interpret that to mean the list recognizes dealers who charge the highest prices and appear least interested in your business.
kinda true.
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      03-13-2019, 12:06 PM   #9
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Quote:
Originally Posted by psuibmw View Post
Bought cars from both Passport and Silver Spring in MD ... very recommended Glad they made the list this year
Thank you!!!! We're pretty excited to have made this list this year. We've now got 2012, 2017 and 2019 COE under our belts.

Can't do it without you guys! You rock!
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      03-13-2019, 12:15 PM   #10
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Pacific BMW should not be on that list LOL
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      03-13-2019, 12:18 PM   #11
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Quote:
Originally Posted by psuibmw View Post
Bought cars from both Passport and Silver Spring in MD ... very recommended Glad they made the list this year
3 from our little state. Very good showing.
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      03-13-2019, 12:28 PM   #12
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Way to go BMW of Bloomington and BMW of Minnetonka! Keep up the outstanding work!
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      03-13-2019, 12:28 PM   #13
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Quote:
Originally Posted by Taran.J View Post
Another year nobody in Washington state. That's more than fair.
Do you know if David Quinn still works at BMW NW? I had great experiences and was always happy to deal with him. He earned my business.
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      03-13-2019, 12:30 PM   #14
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Quote:
Originally Posted by Jason View Post
Woodcliff Lake, NJ – March 13, 2019… BMW of North America today announced its annual Center of Excellence winners, awarding 33 centers out of 347 with the 2019 honors. This elite recognition, awarded annually, goes to top performing BMW dealerships for their superior performance in various areas of the business including sales, service, parts, operations, and customer experience.
“Our Center of Excellence dealers are more than just ultimate performers,” said Bernhard Kuhnt, president and CEO, BMW of North America. “They represent the backbone of our business and their dedication to our brand and to our customers makes them an integral part of our team. All of us at BMW are proud to have such great dealers representing our brand. We thank them for their leadership and look forward to their continued success.”

2019 Center of Excellence Award Recipients (listed in alphabetical order):

Autogermana BMW, San Juan Puerto Rico
BMW of Anchorage, AK
BMW of Bridgeport, CT
BMW of Cincinnati North, OH
BMW of Fort Wayne, IN
BMW of Grapevine, TX
BMW of Honolulu, HI
BMW of Morristown, NJ
BMW of Murrieta, CA
BMW of Peabody, MA
BMW of Rochester, NY
BMW of San Antonio, TX
BMW of San Rafael, CA
BMW of Silver Spring, MD
BMW of Sioux Falls, SD
BMW of Sudbury, MA
BMW of Toledo, OH
BMW of Warwick, RI
BMW of Wilmington, NC
Braman Motorcars, West Palm Beach, FL
Crevier BMW, Santa Ana, CA
Galleria BMW, D’Iberville, MS
Habberstad BMW, Huntington Station, NY
Hilton Head BMW, Bluffton, SC
Kuni BMW, Beaverton, OR
Otto's BMW, West Chester, PA
Pacific BMW, Glendale, CA
Passport BMW, Suitland, MD
Schomp BMW of Highlands Ranch, CO
South Shore BMW, Rockland, MA
Towne BMW, Williamsville, NY
Tulley BMW, Nashua, NH
United BMW, Alpharetta, GA
Bmw Morristown is full of thieves. The lady who sold me my 2016 m235 tried charging me 500 for 2 brake pads and told me brakes weren't under warranty. Should've never left Rochelle Park bmw because I went to them a couple days later and gave me a new set of brakes without question
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      03-13-2019, 12:31 PM   #15
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Quote:
Originally Posted by RickFLM4 View Post
Braman? I can only interpret that to mean the list recognizes dealers who charge the highest prices and appear least interested in your business.
VERY TRUE!
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      03-13-2019, 12:33 PM   #16
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Good to see United BMW on the list. I bought my M3 CS from them and my experience was solid. It's also good to see none of the other loser dealerships in the Atlanta area on that list.
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      03-13-2019, 12:34 PM   #17
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Quote:
Originally Posted by Jason View Post
Woodcliff Lake, NJ – March 13, 2019… BMW of North America today announced its annual Center of Excellence winners, awarding 33 centers out of 347 with the 2019 honors. This elite recognition, awarded annually, goes to top performing BMW dealerships for their superior performance in various areas of the business including sales, service, parts, operations, and customer experience.
“Our Center of Excellence dealers are more than just ultimate performers,” said Bernhard Kuhnt, president and CEO, BMW of North America. “They represent the backbone of our business and their dedication to our brand and to our customers makes them an integral part of our team. All of us at BMW are proud to have such great dealers representing our brand. We thank them for their leadership and look forward to their continued success.”

2019 Center of Excellence Award Recipients (listed in alphabetical order):

Autogermana BMW, San Juan Puerto Rico
BMW of Anchorage, AK
BMW of Bridgeport, CT
BMW of Cincinnati North, OH
BMW of Fort Wayne, IN
BMW of Grapevine, TX
BMW of Honolulu, HI
BMW of Morristown, NJ
BMW of Murrieta, CA
BMW of Peabody, MA
BMW of Rochester, NY
BMW of San Antonio, TX
BMW of San Rafael, CA
BMW of Silver Spring, MD
BMW of Sioux Falls, SD
BMW of Sudbury, MA
BMW of Toledo, OH
BMW of Warwick, RI
BMW of Wilmington, NC
Braman Motorcars, West Palm Beach, FL
Crevier BMW, Santa Ana, CA
Galleria BMW, D’Iberville, MS
Habberstad BMW, Huntington Station, NY
Hilton Head BMW, Bluffton, SC
Kuni BMW, Beaverton, OR
Otto's BMW, West Chester, PA
Pacific BMW, Glendale, CA
Passport BMW, Suitland, MD
Schomp BMW of Highlands Ranch, CO
South Shore BMW, Rockland, MA
Towne BMW, Williamsville, NY
Tulley BMW, Nashua, NH
United BMW, Alpharetta, GA
Will there be an announcement for Canadian BMW dealerships ?
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      03-13-2019, 12:38 PM   #18
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Quote:
Originally Posted by pdegene View Post
Way to go BMW of Bloomington and BMW of Minnetonka! Keep up the outstanding work!
Exactly. lol. I bought my M240i out of state. Will probably buy my M3 or whatever I get next out of state, also. Maybe I'll check out the spot in SD.
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      03-13-2019, 12:49 PM   #19
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Happy to see my hometown dealer on the list, BMW of Rochester
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      03-13-2019, 01:21 PM   #20
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      03-13-2019, 01:33 PM   #21
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a dealer in south fl? this is fake news lol...

Quiter parts of FL have much more honest and fairer dealers...
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      03-13-2019, 01:34 PM   #22
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Quote:
Originally Posted by RickFLM4 View Post
Braman? I can only interpret that to mean the list recognizes dealers who charge the highest prices and appear least interested in your business.
that was my absolute first thought... I think they threw in a south fl dealer to make everyone feel good.
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