Errors with GPS, Connected Drive, Emergency SOS

Domansky · 08-01-2019, 02:47 AM

I apologize for the bad English.

The car took away on May 23. May 29 found a GPS error. On the way, the car navigation began to show on the screen that I was in another place at a distance of 100-200 meters. It happened in the evening. The next morning, the navigation showed correctly. This error was repeated about 10 times. With this error, they stopped working: the weather application, calling BMW help (from the menu of the car itself), calling the SOS. A couple of times a navigation error was cured by making the car reset to factory settings. After the reset, the map showed that I was in Munich, but after 1-2 minutes it showed the exact position of the car. Yesterday morning the navigation worked well while driving to work. At the end of the trip, she began to show that the car was at a distance of 7 km on the street on which I drove 15 minutes ago. I thought weirdly and reset the car (in the settings menu) to the factory state. Since then (already 24 hours) the navigation shows that the car is stationary in Munich. Even when I drive, the cursor on the map does not move. Connect Drive also stopped working. I can’t get through the SOS button either.
I have a Wi-Fi OBD diagnostic tool and a Bimmerlink app (iPhone). Made a diagnosis. There are errors in half of the car blocks.

I suspect that you need to update the software of all units at a BMW dealer.

Eagle Creek · 08-01-2019, 09:18 AM

Doesn't sound normal to me and I'd take it in..

Domansky · 08-01-2019, 09:37 AM

Quote:

Originally Posted by Eagle Creek

Doesn't sound normal to me and I'd take it in..

Domansky · 08-06-2019, 07:11 AM

everything was decided software update

Eagle Creek · 08-06-2019, 07:28 AM

Sounds like "we haven't got a clue but let's upgrade the software and hope the issue doesn't arise again". I very much doubt there's a specific fix included relating to your issues. (Not saying there isn't but upgrading the software is a sort of "genetic solution path" for issues that cannot be looked into specifically..).

That being said hope you don't experience the same problems again ☺️.

Domansky · 08-06-2019, 07:30 AM

Update helped. Now everything is working fine.

08-01-2019, 02:47 AM	#1
Domansky New Member 3 Rep 26 Posts Drives: BMW F26 Join Date: Jul 2019 Location: Russia, St. Petersburg iTrader: (0)	Errors with GPS, Connected Drive, Emergency SOS I apologize for the bad English. The car took away on May 23. May 29 found a GPS error. On the way, the car navigation began to show on the screen that I was in another place at a distance of 100-200 meters. It happened in the evening. The next morning, the navigation showed correctly. This error was repeated about 10 times. With this error, they stopped working: the weather application, calling BMW help (from the menu of the car itself), calling the SOS. A couple of times a navigation error was cured by making the car reset to factory settings. After the reset, the map showed that I was in Munich, but after 1-2 minutes it showed the exact position of the car. Yesterday morning the navigation worked well while driving to work. At the end of the trip, she began to show that the car was at a distance of 7 km on the street on which I drove 15 minutes ago. I thought weirdly and reset the car (in the settings menu) to the factory state. Since then (already 24 hours) the navigation shows that the car is stationary in Munich. Even when I drive, the cursor on the map does not move. Connect Drive also stopped working. I can’t get through the SOS button either. I have a Wi-Fi OBD diagnostic tool and a Bimmerlink app (iPhone). Made a diagnosis. There are errors in half of the car blocks. I suspect that you need to update the software of all units at a BMW dealer.
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08-01-2019, 09:18 AM	#2
Eagle Creek Part of the bimmer family! 139 Rep 292 Posts Drives: BMWG20; BMW E90 Join Date: Jul 2019 Location: The Netherlands iTrader: (0) Garage List 2019 G20 330e [0.00]	Doesn't sound normal to me and I'd take it in.. __________________ “You can put wings on a pig, but that doesn't make it an eagle.”
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08-06-2019, 07:11 AM	#4
Domansky New Member 3 Rep 26 Posts Drives: BMW F26 Join Date: Jul 2019 Location: Russia, St. Petersburg iTrader: (0)	everything was decided software update
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08-06-2019, 07:28 AM	#5
Eagle Creek Part of the bimmer family! 139 Rep 292 Posts Drives: BMWG20; BMW E90 Join Date: Jul 2019 Location: The Netherlands iTrader: (0) Garage List 2019 G20 330e [0.00]	Sounds like "we haven't got a clue but let's upgrade the software and hope the issue doesn't arise again". I very much doubt there's a specific fix included relating to your issues. (Not saying there isn't but upgrading the software is a sort of "genetic solution path" for issues that cannot be looked into specifically..). That being said hope you don't experience the same problems again ☺️. __________________ “You can put wings on a pig, but that doesn't make it an eagle.”
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08-06-2019, 07:30 AM	#6
Domansky New Member 3 Rep 26 Posts Drives: BMW F26 Join Date: Jul 2019 Location: Russia, St. Petersburg iTrader: (0)	Update helped. Now everything is working fine.
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