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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Local Forums USA - NY / NJ / CT / PA Connected Drive Down? HELP!

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      07-06-2020, 09:00 AM   #1
dipetro
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Connected Drive Down? HELP!

My 'Connected Drive' seems to be frozen? I noticed the other day that it said '22% Fuel', and listed a location the vehicle from earlier in the morning. I filled the tank up and nothing changed.

Do they do updates on these or do I have to delete app and start ane (is that hard?)

I'm a little old and feeble and don't know where to turn...can somebody help me?

Thank You,

Dave DiPetro

davedipetro@hotmail.com
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      09-10-2020, 06:49 PM   #2
SimsimmaM340i
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Quote:
Originally Posted by dipetro View Post
My 'Connected Drive' seems to be frozen? I noticed the other day that it said '22% Fuel', and listed a location the vehicle from earlier in the morning. I filled the tank up and nothing changed.

Do they do updates on these or do I have to delete app and start ane (is that hard?)

I'm a little old and feeble and don't know where to turn...can somebody help me?

Thank You,

Dave DiPetro

davedipetro@hotmail.com
Try driving with your phone plugged into the USB next time. That worked for me a few days ago.
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      09-10-2020, 09:11 PM   #3
IndotagSwizz
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Quote:
Originally Posted by dipetro View Post
My 'Connected Drive' seems to be frozen? I noticed the other day that it said '22% Fuel', and listed a location the vehicle from earlier in the morning. I filled the tank up and nothing changed.

Do they do updates on these or do I have to delete app and start ane (is that hard?)

I'm a little old and feeble and don't know where to turn...can somebody help me?

Thank You,

Dave DiPetro

davedipetro@hotmail.com
If you are talking about the app on the phone I'd pretty much hit or miss, most of the times is right but every now and then things like that happen, what usually works for me is to close the app after leaving it open and watching the remote start I never requested fail and open it back up, then the information is almost always perfect, I also noticed if your phone does not have signal you will get wacky info on the app as well
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